Responsibilities: * Manage customer queries via phone, email & chat * Maintain high NPS score through exceptional service * Collaborate with teams on process improvements * Uphold company values in all interactions
Job Title : Customer Service Representative Location: Agra Role : Permanent Salary: 15000 - 50000 Job Summary • Attending calls from customers to solve queries. • Professional and efficient customer service to all the clients involved. Specific Skills • Strong phone, verbal communication skills along with active listening and can comprehend in English • Excellent Interpersonal and Comprehension skills • Good problem solving, Flexibility & conversational ability Working Days: 6 Days and (1 Rotational Week Off) Work Duration: 9 Hours (Inclusive of Breaks) Working Hours: For all Male candidates 24x7, For Female candidates (6am to 6pm) Shift timings. Share your resume with HR Manager: Amit Email: amit@expobine.com WhatsApp only: 98703 61059