178 Reviews in Exostar India
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Sparky Sorenson
EDIT***** 2 weeks later and I hate this company more than ever.
I have to use Exostar to get paid by a D.O.D contractor and I have never …
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Nick A
Terrible help desk service. Have been trying to resolve a problem for a week. The response I get it they are "working on it" and "there is no estimated time of completion". The problem is preventing me from gaining access and providing support for my customers. These responses are unacceptable.
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Rob Morse
This may be the worst software and help desk that has ever existed. This company should be shut down and the government should find someone who is interested in a reasonable system.
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Blake Walters
I would give this place a zero if I could. I had to pay $180 for the notary to come. They never showed after scheduling. Then two days later they said they don't have anyone in the area and to come into a city (hours away from me). So I …
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Scott Dorfner
Far and away the worst experience I have maybe ever had with a tech company. Exceeded only by COMCAST
Uncooperative , difficult , inflexible , not customer service oriented . They do …
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Michael
Turned a reasonably simple concept into an shinning example of inefficiency. Their platform uses technology out of the flintstones, the design is awful, and filling out a simple questionnaire can take hours due to the lengthy …
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L. Denise Jackson
All the instructions were followed, calls were made only to be on hold for hours and then disconnected (did that for 3 days), support messages were sent after license keys have expired, no guidance is given but pointless phone numbers that …
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Said Akarkach
Horrible customer experience.
I ordered a OTP hardware token which has never arrived and there was not information on delivery or the status before I asked for it after 2 months. I was told …
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Maureen Wiltsee
Worst company I've ever dealt with. They have no follow through and can't complete simple tasks and jobs. Their help desk agents are useless and their response time is pathetic. I would rather talk to a rock than deal with them.
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John Vo
Their business processes are terrible. The instructions that they have posted online are out of date and incorrect. I called the help center, they said, "go back to your company." My company said, "go to Exostar. They did not take …