Job Title:Telecaller / Customer Support Associate (CSA) Location: Nagpur, Maharashtra Job Type: Full-Time Experience Required:** 0–2 years Industry: BPO / Automotive Sales / Customer Support / Banking / Telecommunication / B2B / B2C Salary: ₹1.20 – ₹1.80 LPA + Incentives --- Job Overview: We are seeking dynamic and customer-focused Telecallers / Customer Support Associates to join our team. The ideal candidate will be responsible for handling outbound and inbound calls related to vehicle sales and customer support, maintaining accurate records, and ensuring a seamless customer experience. --- Key Responsibilities: * Make outbound calls to potential customers interested in buying or selling used vehicles. * Handle inbound inquiries regarding product listings, pricing, and service processes. * Maintain comprehensive records of customer interactions and follow-ups using CRM tools. * Provide information on service offerings, vehicle evaluations, and other procedures. * Schedule appointments for vehicle inspections, test drives, and documentation. * Address objections confidently and convert leads into successful engagements. * Meet assigned daily, weekly, and monthly performance targets. --- Skills Required: * Strong communication skills in Hindi and English (knowledge of regional language is an advantage). * Confident and professional call handling abilities. * Basic computer proficiency and experience using CRM or data entry systems. * Customer-focused, persuasive, and proactive in nature. * Positive attitude, patience, and strong problem-solving skills. --- Qualifications: * Minimum qualification: 12th Pass (Graduation preferred). * Freshers and experienced candidates are encouraged to apply. * Experience in automotive sales, BPO, or telesales is preferred but not mandatory. --- Benefits: * Performance-based incentive structure. * Comprehensive training and career development opportunities. * Supportive work environment with a collaborative team culture. **Apply today** to be part of a fast-paced, customer-centric organization where your communication skills can make a real impact!