Position: Content and SEO Specialist Location: India or Remote Type: Full-time Department: Marketing About the Job: Evolving Systems is seeking a Content & SEO Specialist with a strong passion for digital content development and performance-driven marketing. This role will focus primarily on content strategy, creation, and curation (60%), while also managing core SEO functions (40%) to ensure visibility, discoverability, and organic growth. You will work closely with internal teams to write compelling content that resonates with our telecom and B2B audiences, while applying best SEO practices to maximize impact across search engines and digital channels. Overview Evolving Systems is seeking a Content & SEO Specialist with a strong passion for storytelling, digital content development, and performance-driven marketing. This role will focus primarily on content strategy, creation, and curation (70%), while also managing core SEO functions (30%) to ensure visibility, discoverability, and organic growth. You will work closely with internal teams to craft compelling content that resonates with our telecom and B2B audiences, while applying best SEO practices to maximize impact across search engines and digital channels. Key Responsibilities Content Development (60%) Plan, create, and publish high-quality content assets, including blog posts, articles, landing pages, and solution-related copy. Translate technical telecom/B2B topics into engaging, audience-relevant content. Curate thought leadership, industry trends, and partner-contributed articles to support brand positioning and outreach efforts. Align content themes with marketing campaigns, product launches, and SEO keyword targets. Maintain a content calendar and ensure timely delivery of assets across formats and platforms. Collaborate with internal teams to ensure brand and message consistency. Search Engine Optimization (30%) On-Page SEO Optimize metadata, headers, keyword usage, internal linking, and content structure across all content assets. Collaborate with the content and web teams to ensure SEO best practices are embedded in every page. Technical SEO Support crawlability, indexing, redirects, schema markup, and other technical hygiene elements. Coordinate with developers/designers to resolve technical SEO blockers and improve site health. Off-Page SEO & Outreach Curate and co-develop off-site content (e.g., guest blogs, external publications). Build and maintain backlinks through content partnerships, digital PR, and outreach. Monitor referring domains, domain authority, and link quality. Content Performance & SEO Reporting Measure content success through engagement metrics (views, scroll depth, shares) and SEO metrics (CTR, rankings, organic traffic). Provide monthly reporting and actionable insights to improve content effectiveness and SEO visibility. Leverage tools like Google Analytics, Google Search Console, SEMrush Qualifications 24 years of experience in content marketing, editorial, or SEO-focused roles. Advanced writing and editing skills, particularly for a B2B or tech-savvy audience. Working knowledge of on-page and technical SEO. Proficient in using CMS platforms (such as WordPress), SEO tools (e.g., SEMrush), and performance analytics tools (including Google Analytics and Microsoft Clarity), or other platforms with similar capabilities.Strong project management and collaboration skills. Ability to manage multiple content assets, campaigns, and deadlines. Nice to Have Familiarity with telecom, SaaS, or digital infrastructure topics. Experience with schema markup, structured content, and content repurposing. Prior experience writing for global audiences or optimizing for multiple geographies/languages.
Title: Junior Support Engineer Location: Remote, India Who We Are HeadSpin is a unique developer platform that combines data science insights and global device infrastructure to enable companies to perfect their digital experiences during the engineering cycle. HeadSpin platform is present in over 50 countries. Its data science platform has an ability to assess over 130 performance KPIs, analyze root cause of the poor experience issues and recommend solutions to address them. HeadSpin differentiates itself from other testing solutions that only focus on functional or load testing. By using HeadSpin, companies have enhanced their customer experience, reduced time to market and optimized the cost of their digital applications. About the Role As a Junior Support Engineer, you'll be on the front line keeping HeadSpin's device in the Cloud and On-Premises running smoothly. You will be supporting and maintaining the devices, servers and proprietary infrastructure that make up the core of the HeadSpin platform. Your primary responsibility will be responding to incidents and outages, both from proactive monitoring and from customer reports. This can include offline and unresponsive hardware and services, security incidents or other disruptions to HeadSpin services. You will manage the lifecycle of these issues from first report to resolution and handle appropriate escalation of issues to other teams within HeadSpin. You will work with a team of other professionals creating a robust, accountable and responsive process able to deal reliably, rapidly and accurately to outages and issues in the HeadSpin platform. As a Support team member, you will be expected to understand the roles of other technical and engineering teams at HeadSpin to properly collaborate and escalate issues. You will also be expected to understand our infrastructure, vendors and major customers around the world to properly address global issues spanning HeadSpin sites, data centers and customer locations. Most commonly you will work directly with support staff from our Data Center Logistics and Data Center Engineering teams at HeadSpin sites and datacenter to recover or debug unresponsive hardware and services. The Support team at HeadSpin is part of our critical infrastructure and members of the team are expected to be part of an on-call rotation to provide continuous coverage for incidents. HeadSpin values the unique knowledge provided by our frontline operations teams, your feedback on common issues, operational pain points, and processes will be key for the rapid growth of HeadSpin. You will be encouraged to give your input and help make our operations teams healthy and dynamic places to work. What You’ll Do ● Triage and respond to tickets relating to incidents and outages both generated by automated monitoring and customer reports ● Follow and manage tickets until resolution ● Collaborate on and/or escalate tickets to other internal teams ● Directly work with global HeadSpin sites and Data Center smart hands or technician to debug and recover systems and hardware ● Work with cloud and on-premises infrastructure teams ● Respond to tickets and issues with set SLA response times ● Participate in a responsive and accountable issue management process that can solve issues quickly, reliably and repeatability ● Be part of an on-call rotation for incident response ● Document workflow and playbooks for common issues and situations ● Be part of maintenance and updates of critical software and network infrastructure ● Assist with or recommend device deployments, upgrades and maintenance ● Troubleshoot mobile device hardware, software, or network issues. ● Engage, collaborate, and communicate effectively with variety of stakeholders ● Collaborate with remote team members to build and maintain positive, productive team relationships What You’ll Need ● 0to2year(s) (or equivalent) experience in a technical support role ● Bachelor’s degree in computer science or comparable ● Experience or Knowledge with incident response relating to network and software infrastructure ● Experience or Knowledge with network fundamentals, e.g. LAN, WAN, VLAN, Firewalls, Switches, Access Points, etc. ● Experience or Knowledge with Operating Systems (Linux, MAC, Android and iOS) ● Experience or Knowledge with command line *nix tools, e.g. ssh, scp, bash, curl, vim, python terminal, ping, tcp dump, etc. ● Experience or Knowledge with Google Workspace, Jira, Slack, Zoom, and other technologies ● Familiarity with common issue management practices and tools, e.g. service desks, SLAs, on call rotation, escalation paths, sprint, kanban, etc ● Systematic troubleshooting and problem-solving approach, coupled with a strong sense of ownership and drive. ● Strong written and verbal communication skills are a must ● Tech savy– ability and passion for learning new technology and tools ● Passion for customer support– a drive to provide solutions to our business partners needs in a timely fashion ● Prioritization skills–the ability to analyze support requests, and prioritize them based on impact ● Able to cross-train with other IT team members to broaden the team’s knowledge base Stipend - 15k per month