The Senior Software Development Engineer in Test (SDET) is a core member of the development team, participating across the full development lifecycle. This role translates business and functional requirements into deliverables, designs and maintains test automation frameworks, and ensures automated tests are integrated into the continuous delivery pipeline. The Sr. SDET develops high- quality, maintainable, and performant test code, consults on test automation strategy, and serves as a leader and coach across teams to influence quality practices and standards What You’ll Do Design, develop, and maintain automation systems and tools to be used by development and test engineers. Analyze code coverage using industry-standard tools (e.g., SonarQube). Oversee integration of automated tests into the Continuous Delivery pipeline. Design and author test cases for unit, functional, performance, scalability, and durability testing. Manage and groom automated and manual test suites for balanced coverage and fast feedback cycles. Work with IT partner teams to provide, create, or modify test data through repeatable, automated processes. Provide internal training on testing skills and tools; contribute to the Test Community of Practice to evolve testing practices and standards. Lead defect management and interface with external teams on test strategy and execution. Ensure requirements and/or user stories are testable and provide estimates for user stories and tasks. Coordinate with Dev and Ops regarding testing practices to ensure quality thresholds are met. Contribute to design and code reviews. Perform other duties and projects as assigned by business management. What You’ll Bring (Must have skills) Bachelor’s degree in software engineering, Computer Science, or related fields. 4–7 years of experience using three or more development languages (e.g., C#, Java, JavaScript). Any Monitoring or Observability Tools - Splunk, AppDynamics, Dynatrace, Prometheus, Grafana, SolarWinds. 4–7 years of experience with three or more automation tools (e.g., Selenium, TestNG, Appium, Sauce Labs, Rest Assured, Postman, Cucumber, Jasmine, Protractor). 4–7 years of experience with testing methodologies such as Test-Driven Development (TDD) and Behavior Driven Development (BDD), API Testing, Acceptance Testing, end to end testing. 4–7 years of experience using issue-tracking software and Agile project management systems (JIRA) Proficiency with SQL (querying, joins, stored procedures), Knowledge of NoSQL databases (MongoDB, DynamoDB, etc.) – Any database Monitoring tool experience is mandatory and Hybrid Job a Hyderabad, Candidate should be available to have f2f interview in Hyderabad(2nd round) Job Type: Full-time Work Location: In person
About Client One of India’s most respected and long-established premium menswear brands, known for exceptional craftsmanship, bespoke tailoring, and a legacy of customer trust. Customer centricity, retention, and satisfaction have always been at the core of our business philosophy. We are now deepening our focus on continuous improvement through structured customer feedback and insight-driven decision making. Role Overview The Customer Insights & Experience Specialist will be responsible for capturing customer feedback across touchpoints, understanding customer needs and expectations, and providing actionable insights that strengthen customer satisfaction and loyalty. The role requires a blend of consumer empathy, analytical thinking, process discipline, and strong communication skills. Key Responsibilities Customer Feedback Management · Administer feedback collection mechanisms (post-purchase surveys, NPS programs, WhatsApp/email follow-ups, etc.). · Conduct structured conversations with customers to understand their experience, expectations, and areas of dissatisfaction (if any). · Gather and organize customer feedback across stores, product categories, and service stages. Customer Retention & Experience Enhancement · Work closely with store teams, CRM teams, and operations to improve touchpoints based on customer insights. · Identify high-value customer segments and support targeted retention strategies. · Collaborate with the marketing team to align communication and campaigns with customer sentiment and expectations. Market & Industry Understanding · Build a strong understanding of the premium menswear/luxury retail ecosystem, customer psychology, seasonal buying behaviours, and competitive benchmarks. · Provide insights on new trends impacting customer experience in premium retail. Required Skills & Competencies · Strong customer empathy and ability to engage customers with professionalism and warmth. · Excellent communication skills (spoken, written, and presentation). · Experience in customer insights, customer experience, retail operations, CRM, or related fields is preferred. · Ability to synthesise qualitative feedback into meaningful insights. · Analytical mindset with comfort working on reports, dashboards, and feedback metrics (NPS, CSAT, trend analysis, etc.). · High ownership, attention to detail, and process adherence. · Ability to collaborate effectively with cross-functional teams. Qualifications · Bachelor’s degree in Business, Marketing, Retail Management, Psychology, or related fields. · 2–5 years of relevant experience in customer experience, premium retail, hospitality, CRM, or consumer insights (preferred). · Experience handling premium/luxury customer segments is an advantage. Why Join · Be part of one of India’s most respected menswear brands. · Opportunity to directly influence customer delight and shape the brand’s service excellence. · Work with leadership committed to customer-centric growth and continuous improvement. · Exposure to premium retail environments and high-value customer segments. Job Type: Full-time Pay: ₹20,000.00 - ₹25,000.00 per month Benefits: Cell phone reimbursement Paid time off Work from home Experience: Customer relationship management: 1 year (Required) Language: English (Required) Work Location: Remote