Job description We have a vacancy with below details, Role : WEB chat Experience -1-6 Notice Period : Immediate Joiners to 60 days Interview Mode : Virtual Work Mode : WFO Shift : Night shift Role & responsibilities 1 - 2 years of Front office experience (Chat / Email) Excellent English written and verbal communication. Preferred candidate with prior UK customer experience Comfortable with Night shift and Rotational week offs Comfortable working from office

Job description We have a vacancy with below details, Role : AR collection/OTC collection/B2B collection/International voice Experience -1-6 Notice Period : Immediate Joiners to 30 days Interview Mode : Virtual Work Mode : WFO Shift : 24*7 5 days working Role & responsibilities Excellent Verbal and Written Communications skills to handle NA region customers. • Accounts Receivables Management • Required to take complete ownership of assigned accounts and manage complete relationships as well for collections and customer invoices issues. • Calling for payment on overdue invoices for buckets in scope • Doing maintenance on the account • Handling accounts / payment queries from accounts payable team • Interaction with other teams - billing, originations etc. • Payment application • Handling disputes and resolution • Invoice reconciliation - Pre bills, Credit rebills, Invoice splitting, PO change, Adjustments as per scope. • Basic Excel based reporting and analysis on assigned inventory. • Good negotiation skills • Orientation and ability to handle customers questions with regards to accounts • Good domain or product knowledge • Graduate with an exposure to B-2-B Collections environment Special • Good Follow up skills with customer for all collections activities • Handle customer questions & / or objections • Language skill English NA Region. • Strong analytical and Excel skills, including v-lookups and pivot tables • Good Email writing Skills

Job description We have a vacancy with below details, Role : Team member Experience -1-6 Notice Period : Immediate Joiners to 60 days Interview Mode : Virtual Work Mode : WFO Shift : night shifts (Must have ) Role & responsibilities I. JOB SUMMARY Monitoring of live and non-live video using in-house tools and dashboard Adjusting boundaries of events as content schedule shifts (events run long or short) Check & handle emails, chats, tickets and requests from Customer internal teams and vendors/providers Ensure programs, cases, posts or tickets are handled within SLAs Unique ID findings in the third party database based on partner Metadata Daily tickets handling to triage the issues as per the given instructions Communicate with Client SPOC effectively with good articulation when required QA data preparation during new partner onboardings Daily/Weekly report submission Monitor and maintain the Operations within SLAs II. PRINCIPAL DUTIES AND RESPONSIBILITIES (ESSENTIAL FUNCTIONS) Monitor and fix Customer TV schedule, Audio/Video issues within SLA Communicate and handle escalated issues and work closely with Customer internal, XFN teams and vendors/providers to resolve network/video issues Maintain active awareness of multiple simultaneous video feeds with meticulous attention to detail Escalate and communicate issues on time Perform other duties as assigned by management Manage all metadata requests as primary workflow, will be cross trained in 2 other workflows as secondary workflow Suggest workflow improvements based on practical implementation JOB SPECIFICATIONS III. WORK EXPERIENCE 2 -3 years of professional experience Prior experience in a live operations/time sensitive environment Willing to work in weekends and late evening/night shifts (Must have) Work Location - Bagmane Constellation Business Park - Mahadevapura, Bangalore 100% Work from office This is a BPO project and not IT IV. KNOWLEDGE, SKILLS AND ABILITIES Strong knowledge and experience with TV (live TV preferred) Strong knowledge of and interest in live sports (preferred) Good computer skills with experience with Chrome, Google Docs, and Google Apps Ability to triage, route issues to appropriate teams and follow defined processes Multi-tasking skills and ability to complete high priority tasks in a timely manner Must have the ability to pay attention to live streams for long-periods of time and attune yourself to cues in live streams signally the starts and ends of programs Able to perform basic troubleshooting and data gathering by asking relevant questions Good oral and written communication skills, ability to articulate network and video issues

- International voice process experience - Mandatory - NO domestic voice process experience - US voice process experience - Preferred - Experience in International HR Helpdesk - Preferred - Experience in international chat process - Mandatory - Understanding of various processes of core HR Operations - Good understanding of various HR Systems/ applications and case management tools like ServiceNow, Workday - Understanding of Service level agreements - Understanding of the Telephony tools e.g. Avaya - Excellent written and verbal communication skills - Excellent probing, problem-solving and decision making skills. - Logical and efficient, with keen attention to detail. - Strong customer service orientation. - Effective Troubleshooting skills. - Learning agility Aptitude to venture in to unknown territories. - Good researching skills

Job description We have a vacancy with below details, Role : 401K process Experience -2-6 Notice Period : Immediate to 45 days ( Currently serving) Work Mode : WFO Shift Timings: US shifts 5:30 PM2:30 AM Key Skills: 401K, US Retirement Process, Define benefits, Defined contribution We are seeking an experienced Senior Financial Associate to join our Retirement Services team, with a focus on 401K, Defined Contributions, and Pension processes. The ideal candidate will have a strong background in the retirement industry, with Proven expertise in 401K retirement process from Enrollments, Money-In, Money-Out, new comparability, 5500 forms, and compliance testing, onboarding & off boarding of 401K accounts. This role requires someone who can work independently and collaboratively with cross-functional teams, while managing key deliverables and ensuring accurate management reporting

Job Title: Corporate Finance Manager Location: Bangalore, India Job Summary: We are seeking a highly skilled and motivated Corporate Finance Manager to join our dynamic team. The ideal candidate will be responsible for managing the financial planning and analysis, budgeting, forecasting, financial reporting processes, supporting investor relations, and driving business intelligence (BI) automation initiatives. This role requires a strategic thinker with strong analytical skills and the ability to work collaboratively across departments. Key Responsibilities: Financial Planning & Analysis: Lead the financial planning and analysis process, including the development of annual budgets, quarterly forecasts, and long-term financial plans. Budgeting & Forecasting: Prepare and manage the company's budget, ensuring alignment with strategic goals and objectives. Monitor and report on budget variances and recommend corrective actions. Financial Reporting: Oversee the preparation of accurate and timely financial reports, including monthly, quarterly, and annual financial statements. Ensure compliance with accounting standards and regulatory requirements. Strategic Financial Management: Provide financial insights and recommendations to support strategic decision-making. Analyze financial performance, identify trends, and develop strategies to improve financial outcomes. Cost Optimization: Identify opportunities for cost savings and efficiency improvements. Implement cost control measures and monitor their effectiveness. Investment Analysis: Evaluate potential investment opportunities, conduct financial due diligence, and prepare investment proposals. Monitor the performance of existing investments and recommend adjustments as needed. Risk Management: Assess financial risks and develop strategies to mitigate them. Ensure adequate internal controls are in place to safeguard company assets. Investor Relations: Support investor relations activities by preparing financial presentations, reports, and other materials for investors. Assist in responding to investor inquiries and maintaining positive relationships with stakeholders. BI Automation: Drive business intelligence automation initiatives to enhance data analysis and reporting capabilities. Implement and manage BI tools and systems to streamline financial processes and improve decision-making. Team Leadership: Manage and mentor a team of finance professionals. Foster a collaborative and high-performance work environment. Qualifications: Education: Bachelor's degree in Finance, Accounting, or a related field. A Master's degree or professional certification (e.g., CFA, CPA) is preferred. Experience: Minimum of 2 years of experience in corporate finance, financial planning and analysis, or a related field. Experience in a leadership role is highly desirable. Skills: Strong analytical and problem-solving skills. Excellent communication and presentation skills. Proficiency in financial modeling and analysis. Advanced knowledge of financial software and tools (e.g., Excel, SAP, Oracle). Experience with BI tools and automation (e.g., Power BI, Tableau). Ability to work effectively in a fast-paced and dynamic environment. Strong attention to detail and accuracy. Key Competencies: Strategic Thinking Financial Acumen Leadership and Team Management Communication and Interpersonal Skills Problem-Solving and Decision-Making Adaptability and Flexibility

Desired skills and qualification 5+ years of experience in Financial Analysis, Pricing, Business Planning, Forecasting and Financial Modeling. Qualification - CA / MBA (Finance) Role: This function will act as the analytical engine of the Finance team to provide insight & support optimal business decision making. Review of RFPs / RFIs, prepare and review response, build business case, develop pricing for the deal, vetting of contracts/ agreements from a financial perspective & involvement in Contract negotiation with Clients. Co-ordination with Legal, Technology, Operations, Front Office (Sales/Marketing), CQA, BI and other functions based on the requirements of the deal. Assess the financial viability of business opportunities and provide recommendations to Senior Management on strategic decisions. Independently handle the Financial Planning and forecasting exercise and analyze and report trends and variances. Facilitate financial review meetings with business groups and closely monitoring business performance on a monthly level and highlight any deviation from plan, work with business managers to ensure effective cost management. Identify and track key business levers which drive growth and profitability. Manage implementation of BI tools and SAP Business Planning module as Functional SME Drive Process management initiatives as team member representing Finance department. Closely work with Senior Leadership in Finance, Operations and other shared Service departments. Primary Skills: A work ethic based on a strong desire to exceed expectations Advanced analytical skills and an ability to work independently in a fast-paced and rapidly changing environment Ability to work well under pressure. High level of comprehension and fluency in communication both written & verbal. High level of Computer proficiency – particularly MS Excel, Databases, SAP, BPC tool/s. Demonstrated ability to build and manage financial models/ Secondary Skills: Experience of implementation and/or budgeting & planning in SAP BPC / HYPERION Working knowledge of ERP environment, preferably SAP. Prior Experience in the Finance function with an Organization in the IT / ITES Industry. Automation Skills

Job Title Business Finance Manager Shift 3 PM 12 AM/ 4 PM 1 AM / 5 PM – 2 AM Desired skills and qualification 3-5 years of experience in Financial Analysis, Pricing, Business Planning, Forecasting and Financial Modeling. Qualification - CA / MBA (Finance) Role: This function will act as the analytical engine of the Finance team to provide insight & support optimal business decision making. Review of RFP’s / RFI’s, prepare and review response, build business case, develop pricing for the deal, vetting of contracts/ agreements from a financial perspective & involvement in Contract negotiation with Clients. Co-ordination with Legal, Technology, Operations, Front Office (Sales/Marketing), CQA, BI and other functions based on the requirements of the deal. Assess the financial viability of business opportunities and provide recommendations to Senior Management on strategic decisions. Independently handle the Financial Planning and forecasting exercise and analyze and report trends and variances. Facilitate financial review meetings with business groups and closely monitoring business performance on a monthly level and highlight any deviation from plan, work with business managers to ensure effective cost management. Identify and track key business levers which drive growth and profitability. SAP Business Planning module as Functional SME Manage implementation of BI tools and SAP Business Planning module as Functional SME Drive Process management initiatives as team member representing Finance department. Closely work with Senior Leadership in Finance, Operations and other shared Service departments. Primary Skills: A work ethic based on a strong desire to exceed expectations Advanced analytical skills and an ability to work independently in a fast-paced and rapidly changing environment Ability to work well under pressure. High level of comprehension and fluency in communication both written & verbal. High level of Computer proficiency – particularly MS Excel, Databases, SAP, BPC tool/s. Demonstrated ability to build and manage financial models/ Secondary Skills: Experience of implementation and/or budgeting & planning in SAP BPC / HYPERION Working knowledge of ERP environment, preferably SAP. Prior Experience in the Finance function with an Organization in the IT / ITES Industry. Automation Skills

Opening for Compliance Testing:- Position: Compliance Testing L2 to L5 (Immediate Joiners Preferred) Experience: 2 to 16 years, specifically in 401K compliance testing Preferred Background: Candidates from Congruent are highly preferred Work Mode: Work from office at Polygon Shift Timings: Rotational shifts (8:00 AM5:00 PM, 1:00 PM10:00 PM, 5:30 PM2:30 AM) Key Skills: ADP/ACP testing, Top Heavy and Coverage testing, 5500 form processing Opening for 401K :- Position: Any 401K Process L2 /L3 (Immediate Joiners Preferred) Experience: 2 to 6 years Work Mode: Work from office at Polygon Shift Timings: US shifts 5:30 PM2:30 AM Key Skills: 401K, US Retirement Process, Define benefits, Defined contribution Preferred candidate profile Compliance Testing roles. (WFH) will not be provided beyond 30 days of the notice period For immediate joiners who can start between May 30 and June 1 WFH will be provided Drop CV- reeta@enejobs.com

Education Graduate / MBA Experience 15+ years of experience in Source to Pay operations Primary Skills (Technical & Functional) MBA/Masters with 15+ years of experience & Strong domain expertise in Sourcing and Procurement Operations and Vendor Master process Exposure to various ERP with full business English skills (verbal, reading, writing) Advanced analytical skills and the ability to get into the details, while also understanding the big picture. Strong Communication Skills & Customer Support Skills. High level understanding of the Supply Chain Management value stream with relevant experience in Management of endto-end SCM process. 7 Secondary Skills (Technical & Functional) Excellent understanding of S&OP End to end SCM, Procure to Pay ERP Understanding of Outsourcing and other industries 8 Soft Skills Excellent Communication Skills for the (Spoken & Written) Collaboration and Influencing Analytical skills Result orientation 9 Language English 10 Job Responsibilities The SCM Customer Leader will be responsible for all the sub processes of SCM tower. Delivery Managers will report to the customer leader. As a SCM Customer Leader, your responsibilities include but are not limited to: Expert in Supply Chain Operations with experience in managing Delivery for larger teams across geographies Leads large cross-functional projects with significant risk and complexity to achieve milestones and objectives Anticipates internal/external business and regulatory/compliance issues; recommends transformation, product, process or service improvements Developed depth of expertise in own discipline and broad knowledge of other disciplines Challenges current services, technologies or products and recommends alternative solutions Increasing staff motivation and morale through effective performance appraisal and career development by training, coaching, providing feedback and integrating reward systems Strong exposure in creating a high performance-driven culture, employee engagement & customer centricity Providing root cause analysis and preventive action in case of escalations/errors occurring in the process Ensuring there is controller-ship in the process. Identifying control gaps and fixing them in coordination with the client Drive automations and transformation for continuous improvement of process Coaching and motivating the team, optimally deploying for project requirements

Accountable for driving Transformation programs across SCM domain. Co-ordinating with Delivery / Account teams to track and ensure compliance to contractual Productivity commitments. In dept SCM Domain expertise is the key for the Role. Also, industry specific will help to drive the Transformation in that space End-to-end conceptualization and delivery of all SCM Transformation solutions for customers formulation and deployment of Digital Assets & Analytics solutions. Work closely with Customer to understand current landscape, infrastructure, and business challenges to arrive at key areas / opportunities for Transformation and then create / propose transformation roadmap. Lead the engagement, design, and change processes that meet and exceed the customers’ business requirements and enable successful build and implementation of Digital solutions. Responsible for identifying, reviewing, guiding, and enriching the Transformation proposals drawing on deep domain knowledge in SCM. Work with Project / Program Leaders and the customer to optimize the quality of project output. Accountable for driving efficiency and value creation across the span of operations and collaborate with Delivery Excellence and other support teams. Coordinating with Customer for review and approval of agreed deliverables. Competencies – Must Haves Education: Bachelors / Master’s degree – preferably in Operations / Supply Chain or Digital Transformation Management. Knowledge & Experience: Strong domain knowledge in key areas of SCM – Plan, Buy, Make, Deliver & Enable with significant depth of knowledge in at least one area. 15 – 20 years of experience in SCM Outsourcing industry of which at least 7 years in managing large Transformation programs. Experience in Client Relationship Management – engaging with CIOs/CPO/CSCO’s, key client stakeholders, understanding their requirements and our ability to meet them Should have led large strategic project end to end including conceptualization, implementation, and realization Experience of working in large organizations with a matrix structure. Demonstrates deep domain knowledge and a broad understanding of operational service delivery management, preferably in an international environment, and domain knowledge. Ability to influence Executive leadership Skills: Self-starter and ability to work independently and drive results, eye for detail. Strong Project Management, Analytical & Problem-solving skills. Strong relationship and stakeholder management skills Excellent communication skills and interpersonal skills Demonstrated proactive, positive conflict resolution skills. Intellectual curiosity, appetite to do things better and proactive nature. Interest & knowledge about Operating model design, Value chain mapping and business process reengineering, end customer experiences, new technologies, intelligent automations and robotics, data and analytics, platform business models, straight through operations processes, AI and ML, and other traditional and digitally related transformation activities which deliver significant improvements to business efficiency and effectiveness. Proficient in Microsoft Office – PPT, Excel, Word Expectations: Bring Business & Industry Insights, evaluate partnerships to evolve offerings, co-innovate and lead the transformation agenda with clients. Be an SCM thought leader and a trusted advisor to our clients. Establish new processes as needed to ensure successful Transformation program management and project execution and develop measures of success to track progress towards Transformation goals. Build and own governance around transformation projects delivery and value realization Identify potential issues and risks and develop mitigation strategies. Recommend enhancements to the current projects to deliver greater value Competencies – Good to Have Understanding of Technology and various ERPs being used in SCM. User experience in SAP, Oracle, JDE or any other ERP. Exposure / experience in Quality, Analytics, Metrics design, Benchmarking and Consulting will be preferred. Cross-industry and cross-functional experience preferred Preferred Certifications: Domain Certifications (Source to Pay, Inventory Management, Transportation & Logistics etc.) as well as Specialized Skill Certifications (PMP, Agile, Lean/Six Sigma etc.) are preferred. Project Management Certifications: PMP / Prince 2 etc. preferred Techno-functional Certifications in RPA/AI/ML Lean Six Sigma Certification – Black Belt / Master Black Belt Agile methodology – Scrum Certifications Data Science / Business Analytics Certifications Process Mining & Visualization tools – Celonis, Power BI, Tableau.

10 to 15 Years with at least 8 to 9 years in managing contact centers, customer Life cycle journey; leading transformation solutions across Customer touch points Qualification Post-Graduate (Management preferred) Requirements Responsibilities Understand client digital transformation needs and consult / provide customized solutions. Create compelling transformation pitches to promote value based selling specific to verticals. Respond to RFP/RFIs/RFQs, build proactive proposals with customized transformation solutions. Develop and manage digital offerings across verticals including ENU, Retail, Telecom, Healthcare, etc. Work on the transformation solution commercials, create business for the opportunity and handle client presentations, solution defense and visits. Travel to client location (need basis)/TCS locations across India/globally to perform transformation assessment (consulting) Create crisp and appealing report outs (based on assessment), client presentations, solution defense deck, capabilities deck and marketing content. Create industry specific white papers, point of view and case studies. Perform analytics on operations data to build financially visible solutions. Skills Excellent written and oral communication skills (ability to articulate key messages) Experience with leading contact centre technologies i.e., have extensively worked on technology solutions which includes IVR, Chat/Chatbots, GenAI based solutions, CCaaS, Augmented Reality, CRMs, etc. Operations and customer experience data analytics (should be good with excel. Experience in any other analytical tool will be an added advantage). Excellent with MS Office (must have good PowerPoint skills) Key Asks Continuously upgrade in the customer experience transformation space (specific to technologies). Ability to learn fast and deliver against stringent timelines. Readiness to travel as and when required on short notice. Required to work long hours on need-basis (especially during large deals submission). Should be able to work independently with minimum inputs and in ambiguous scenarios

Reports to Manager Job Title HRO Global Delivery Lead Location of role India Number of Years of Experience 16 to 20 Years of Experience Language Requirement English 2. Description of Role Main Purpose of role Responsible to lead large scale HR operations across HR processes including Talent acquisition, talent management, talent development, performance administration, payroll & compensation and develop a execute HR operational strategy & plans Provide Leadership & Governance to Account/ Accounts Shared Service Program Drive Process rigor, business outcomes, customer experience, controls & compliance and forge strong partnership with stakeholders (Internal & external) Responsible for Staffing Programs – ensuring the identification of right skillset, timely onboarding & training. Overall accountable for P&L (Revenue & Margin) The role will also be responsible to manage transformation journey across multiple clients (during Sales and Delivery cycle) keeping in mind the strategic and visionary business outcomes Responsible for collaborating cross-functionally with stakeholders in HRO business process improvements aimed at simplification and accelerating cost savings, Enhance Employee Experience and effectiveness. The role will be responsible to moving each of the delivery account towards Cognitive operations (combination of leveraging Robotics, Analytics, AI and Agentic AI, effectively) Master at using critical thinking and problem-solving skills to resolve issues and identify improvement opportunities Domain Skills Deep experience (Global Delivery + TCS Confidential Transformation) in HR BPS industry (across multiple verticals – Manufacturing, CPG, FMCG, Retail , Energy & Resource) Manage 3-5 accounts across geographies with knowledge of pre-sales & transitions methodologies Manage & grow excellent customer relations Strong critical thinking, creative problem-solving and analytical skills Time management and risk / issue management Exposure to HR Tech (Workday, SAP SF or Oracle HCM) implementation / program management will be an added advantage 3. Knowledge, skills and experience Technical experience required. (e.g. – MS Excel, MS Word, System Knowledge to basic / intermediate / expert level) Proficiency in M365 suite applications, Proficiency in Global HCM tools & solutions, Exposure to ERP and automation tools Any other desirable skills/experience relevant to role Strong client management & leadership skills, interpersonal skills, as well as verbal and written communication & presentation skills are required 5. Key Result Areas Key outputs of job (i.e. end results not duties or activities. There should be around 5-10 points)) Delivery of an effective, efficient, and timely HR Shared Service Program for Global customers and help client meet their strategic and visionary business outcomes transforming the

Location : Pune Interview mode : Virtual Shift : Rotational Role & responsibilities Skills required (MANDATORY): Managing a team 15+ associates with overall experience of 5+ years. Excellent spoken English and written communication skills. Concepts of Shrinkage, Capacity planning, one to one appraisal (MUST) Track attendance and maintain MIS for test scores etc. Identifying gaps and plan training sessions for the existing team. Monitoring individual and team performance, providing constructive feedback. Managing team performance, employee engagement, and development, including metrics like employee retention and team productivity. Apply to- reeta@enejobs.com

Job Overview: A Senior Business Consultant will play a vital role in fostering and maintaining client relationships, ensuring the successful delivery of OCM Deliverables related to implementation of the Global Capability Center for Staples-India. Key responsibilities: Client Relationship Management: Cultivate strong relationships with clients, understanding their needs and expectations. Serving as a main point of contact, addressing concerns, and ensuring client satisfaction throughout the consulting engagement lifecycle. Project Oversight: Should possess the ability to develop organizational change management (OCM) strategies that integrate with BPS solutions and meet client requirements. Detailed tracking of project timelines, deliverables, and collateral. Identifying and mitigating risks to ensure successful delivery. Strategic Planning: Collaborate with clients to understand their business needs and objectives, aligning the project deliverables accordingly. Provide strategic guidance and recommendations to clients, demonstrating a deep understanding of their industry / stream. . Organizational Change Management: Analyze current organization to identify stakeholder groups, their information needs, and respective spheres of influence Identify client communication vehicles, training methods, and supporting technology for integration into engagement plans Provide engagement plans for driving adoption of BPS solutions and transformations Experience identifying training needs and facilitating the development of training materials General awareness of training strategies like Train-the-Trainer and Train-the-Class Working knowledge and experience working on outsourcing, transitioning process services, business process re-engineering, or process optimization projects Experience with human resource OCM considerations and practices Experience identifying, training, and deploying change networks Identify assessment strategies and tools for gathering feedback to evaluate the effectiveness of engagement plan Coach client leaders, process owners, and change leads on best practices for managing stakeholder expectations and perceptions Recommend and draft, when necessary, communication or training collateral for informing, educating, and influencing stakeholder support, acceptance, and engagement Possess ability to craft effective survey questions and materials for gathering periodic feedback Lead teams to secure positive outcomes for organizations Develop domain / industry knowledge to allow you to craft clear, concise, and relevant communications during transformations and transitions Suggest changes to improve the overall structure of the business and examine employee job roles Recognize opportunities throughout delivery for OCM to step into information gaps, points of resistance, or to during quick wins to communicate effectively with stakeholders Lead teams to secure positive outcomes for organizations Project Execution and Quality Assurance: Lead project teams in the planning, execution, and delivery phase of client consulting engagements. Monitoring project timelines, budgets, and requirements of consulting resources for ongoing and upcoming opportunities. Proactively identify and resolve potential issues to ensure delivery of high-quality solutions that meet or exceed client expectations. Stakeholders communication & Team Leadership:

Bid Manager Graduate / Post Graduate Degree with minimum 5 years of experience preferably in Business Process Services Ability to manage internal / external stakeholders. Strong understanding of various functions F&A, HR, Supply Chain, Procurement. Understanding of various industry verticals and its core business. Strong MS Word & PowerPoint skills Ability to write content aligned to the requirements. Other Skills: Communication skills. Business Acumen. Result orientation. Analytical ability. Interpersonal skills. Customer orientation. Bid Management of complete RFX deliverables Prepare & present Deal Brief. Get SPOCs aligned specific to the scope. Prepare RASCI & assign ownership of the deliverables. Work with the various solution teams to ensure qualitative solutions are delivered within stipulated timelines. Collaborate with multiple stakeholders BPS, Industry units, Geo teams, etc. Align leadership review of solution & commercials. Set up sharepoint, cadence meetings. Capture & circulate MOM. Create custom templates. Maintain high levels of CSI Manage and execute client visits end to end.

Job Description- Transformation Leader Role : Lead - F&A Transformation ( O2C , R2R & P2P all 3 Towers) Location : Nagpur Grade : BPO 5/6 or equivalent Objective: Experienced F&A Transformation Lead ( O2C , R2R & P2P all 3 Towers) to drive the strategic evolution and continuous improvement of our F&A processes. Pivotal in leveraging innovative technologies, methodologies, tools, and products to enhance efficiency, accuracy, and compliance in procurement and payment workflows. The F&A Transformation Lead will work closely with cross-functional teams to identify optimization opportunities, implement transformative solutions, and ensure alignment with our overall business objectives. Roles & Responsibilities: Develop and execute a comprehensive F&A transformation ( O2C , R2R & P2P all 3 Towers) strategy aligned with organizational goals and industry trends. Lead and manage a team , including product business owners and solution architects. Foster a collaborative and high-performance culture within the team, providing guidance and support to ensure successful outcomes. Identify and implement innovative technologies, methodologies, tools, and products to streamline F&A processes. Analyze existing F&A processes to identify areas for improvement, driving initiatives to enhance efficiency, reduce costs, and mitigate risks. Set annual targets on key KPIs/metrics for delivery teams across F&A, working in collaboration with delivery, other teams, using best practices, benchmarking, and ongoing initiatives. Design and oversee the implementation of end-to-end F&A processes to ensure seamless operations. Define guidelines, process enhancements, and targets for continuous improvement. Lead governance efforts related to changes in tools and solutions, collaborating with Vendors, CIO, Finance, and Functional Delivery Teams. Lead the change management efforts to ensure smooth adoption of new processes, tools, and technologies across the organization. Establish and monitor key performance indicators (KPIs) to track the effectiveness of F&A transformation initiatives and drive continuous improvement. Qualifications, Work Experience & Skills Minimum 15+ years of experience of which 10+ years in F&A Operations and 5 years of relevant experience ( in Transformation) Proven experience in F&A process management and transformation, with a focus on leading multiple products. Deep understanding of F&A (All 3 Towers) processes. Expertise in leveraging innovative technologies like RPA, Gen AI,Automation tools, and products for process optimization. Excellent leadership, communication, and collaboration skills. Ability to lead change management efforts and drive stakeholder engagement. Strong analytical skills and ability to establish and monitor KPIs.

Responsibilities: Review all invoices for appropriate documentation and approval prior to payment Well versed with Vendor Master Data activities such as create, change, blocking and unblocking vendors in JD edwards Should know how to create Tax Codes / Keys Hands on knowledge in Payment run, creating advance payment requests and executing Payment runs. Intercompany Payment run process Good knowledge of different payment methods Should be able to perform Vendor account / statement reconciliation Knows how to send payment advise / remittances to the Vendors Very good understanding on creating, uploading, verifying bank file on the Banks website Respond to all vendor queries and be able to provide invoice / payment status Ability to extract reports on SLA, Accuracy and other metrics as required by the client Monitor team performance, identify and plug knowledge gaps if any Competencies: Finance Professional with 2 Years– 8 Years of Accounts Payable experience Must be well organized and a self starter Detail oriented with a professional attitude and reliable / Positive attitude with high standards of Integrity ERP knowledge JD Edwards is mandatory Proficient in MS Word, MS Excel and MS Outlook Strong problem solving skills, basic accounting principles knowledge Thorough knowledge of applicable AP / GL systems and procedures, financial chart of accounts and corporate procedures Ability to communicate effectively both verbally and written and should interact effectively with employees and vendors Ability to work independently and with a team in a fast paced and high volume environment with emphasis on accuracy and timeliness Ensure adherence to the defined SLA Able to create / update SOP’s as and when required Drive to excel and perform under pressure and should be Customer focused

Payroll This position will provide Human Resources support services to onshore employees with a high level of effectiveness, efficiency, and a focus on customer service. The specialist will perform all aspects of payroll including pre-payroll, gross to net and post payroll recon and validation, administrative, transactional, and data/records management activities, for multiple geographies. Knowledge & Experience Working Experience of 3-4 years for US,UK, Europe geographies • Strong knowledge of Oracle HCM (mandatory), Workday, MYOB Good knowledge of US,UK payroll legislations Should be able to manually calculate Gross to Net and handle comples payroll calculations Should be able to manually calculate Arrears, Retro Pay, Tax balance adjustment etc. Processing Employees Payroll for Weekly, Bi-Weekly, Semi-Monthly and Monthly clients Experience in Hire to retire HR transactions EDM, HR Admin, Garnishments, Payroll Processing & Accounting Good working experience of timesheet processing, Statutory leaves, OT etc. Calculation, Processing and Auditing for Sickness, Paternity, Maternity and Adoption Calculation, processing and Auditing of Overpayment Alter employee tax status as needed as well as any information about withholding Prepare manual checks for distribution to employees Maintain compliant policies and procedures for processing payroll checks Experience in post payroll recon and balancing of audit and GL reports Worked on Quarter End / Year End Tax processing / filling Processing and audits of Separation, Loans, Court orders, Jury services, Bank details etc. Formal Education & Certification Bachelor / Masters degree in any discipline Basic computer knowledge required (MS- Office Applications) Proven ability to adapt to new tools by applying logical approach

Role & responsibilities Must have experience in Core Java Preferred candidate profile Must have experience in Angular Salary Best in Industries