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Engati

Engati: AI-Native CX for the Enterprise Every customer interaction is an opportunity- to build trust, convert faster, and drive lifetime value. Engati is the AI-native CX platform that makes every engagement count. We help CXOs, Heads of CX, and Marketing Leaders create seamless, AI-powered customer journeys across WhatsApp, Voice, Web, and more- delivering frictionless onboarding, lead nurturing, and instant support at scale. Why Enterprises Choose Engati: ✅ Smarter Customer Acquisition – Convert leads with AI-driven Conversational Ads & WhatsApp engagement. ✅ Frictionless Onboarding – Automate KYC, verification & account setup with AI Assistants. ✅ Intelligent Decision Support – Address objections, compare products, and guide customers in real time. ✅ Conversational Commerce & Retention – Enable WhatsApp Pay, voice commerce & automated renewals. 🔗 Visit engati.com to see AI in action!

50 Reviews in Engati
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Urvi Shah
2 years ago
We tried a couple of chatbot platforms for rebranding and reselling them to our existing customers. But the depth of capabilities that we found on Engati in terms of features & use cases - were promising. We've decided to opt for a Whitelabel model from Engati and see how it works out for our existing customers.
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Pooja Agrawal
2 years ago
We already had a chatbot from one of the companies, but when we checked Engati - we figured that we could do much more with our chatbot, including lead gen, marketing and automating our sales processes as well. We feel it's a little expensive but it's worth it if you have the capacity to spend.
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Ashwini Gawde
2 years ago
We’ve used Engati to send WhatsApp broadcasts and that has worked out really well for us. We even managed to resend the broadcasts to all people who hadn’t replied. Another good thing was we could measure the effectiveness of our WhatsApp …
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Yankish Sharma
2 years ago
Engati chatbot builder lets you use templates to start off your journey with the bots. You can also build a bot from scratch by choosing the different actions you want it to perform. This is an all-in-one platform to make chatbots, implement them, and track their performance.
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Shubh Shah
2 years ago
There is no limit to the number of chats which Engati can handle at the same time. We gave Engati a trial this year and we have never looked back. First, it was the impressive quality of support we got from them & they were available to guide us through the installation and deployment of our chatbot.
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Kshitiz Verma
2 years ago
The worst service provider for your marketing needs. The sales team over promised and after not meeting expectations they don't even bother to reply back. Before subscribing Brendan and team from the Sales team kept calling frantically and …
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yashraj kulkarni
a year ago
One of the best customer service, also they have created a great platform. With there analytical tools you can really benefit your business, by reaching out to right person at right time using automation.
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Parth Patil
2 years ago
The team is very helpful, they helped us verify my Facebook account for deploying it on WhataApp. They got it approved in 1-2 days, where others take approximately approx 1 month to get the approvals. Give them a try if you're looking for a better go-to-market solution.
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Hrithik Gupta
2 years ago
1, After we deployed the bot - training the chatbot on different keywords & phrases was easier - and we just had to upload all our support documents for training - and the bot scanned the entire document & trained itself on the queries. We loved that feature as it just reduces our work a lot!
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Gloria
2 years ago
The WhatsApp chatbot has handled most of the queries very well. The number of complaints we were getting have reduced since we have installed the chatbot. Engati also helped us getting the green tick on our whatsApp business account