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Engati

Engati: AI-Native CX for the Enterprise Every customer interaction is an opportunity- to build trust, convert faster, and drive lifetime value. Engati is the AI-native CX platform that makes every engagement count. We help CXOs, Heads of CX, and Marketing Leaders create seamless, AI-powered customer journeys across WhatsApp, Voice, Web, and more- delivering frictionless onboarding, lead nurturing, and instant support at scale. Why Enterprises Choose Engati: ✅ Smarter Customer Acquisition – Convert leads with AI-driven Conversational Ads & WhatsApp engagement. ✅ Frictionless Onboarding – Automate KYC, verification & account setup with AI Assistants. ✅ Intelligent Decision Support – Address objections, compare products, and guide customers in real time. ✅ Conversational Commerce & Retention – Enable WhatsApp Pay, voice commerce & automated renewals. 🔗 Visit engati.com to see AI in action!

50 Reviews in Engati
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Ronell Cabral
2 years ago
Engati is a very good platform for building a chatbot and is very easy to use. We were able to integrate it quickly. The WhatsApp Automation integration has worked out really well for us.
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Wilma Kannan
2 years ago
I've been hooked to Engati for three years now, love the product and evolved so much. There were some bugs when I had built my chatbot - but they've made decent progress in making the platform robust. My eCommerce website recently moved to a Shopify Store and Engati ensured a very smooth migration as well.
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Ruby Merchant
2 years ago
One of my friend recommended to try out Engati and so we booked a demo with them. Even though the discussions went for a month and a half, they managed to come up with custom solutions for our bot. Highly recommended if you not only want a …
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Gomathi Subramaniyam
2 years ago
When the idea of conversational user interfaces was still in its infancy, we teamed with Engati very early on. Their product, as well as how it is used in our business, has developed from a single, experimental use case to one of the …
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sooraj ns
2 years ago
Engati is an amazing chatbot development platform. It is a No-code bot builder that’s easy to use, and can be integrated in 14 different channels. The best part is that I just have to upload a document and the bot reads the entire document in no time and starts answering questions based on that policy.
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Anaushka Rao
2 years ago
We were looking for a Chatbot solution for our business so that we could automate and provide better services to our customers. We booked a demo with Engati and they’ve managed to customize our chatbot based on our needs. Will recommend anybody to check them out and evaluate.
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Jayesh
2 years ago
From the beginning of the implementation process to the moment it was made live to our users, our experience with Engati has been excellent. Many of our teammates have praised the functionality of our chatbot since the purchase.
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Rajat Rohra
2 years ago
If you have a Shopify store & run your customer support through WhatsApp, that's one of the best ways to handle all the customer conversations. We've deployed the WhatsApp chatbot through Engati as they help with marketing automation & customer support both.
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Aditi Kamble
2 years ago
It has been a great experience with Engati Chatbot platform. It’s easy-to-use friendly interface helps grow our business with much pace. The onboarding process was very easy and quick .
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Pratham Chavan
2 years ago
Engati's bot for shopify e-commerce has helped in engaging with multiple customers & has helped in reducing overhead costs and cost of customer acquisition for us. Especially liked how the bot was customized for different channels like …