Eng. II, Eng Run

As one of the world’s leading independent global investment firms, Invesco is dedicated to rethinking possibilities for our clients. By delivering the combined power of our distinctive investment management capabilities, we provide a wide range of investment strategies and vehicles to our clients around the world. If you're looking for challenging work, intelligent colleagues, and exposure across a global footprint, come explore your potential at Invesco.

As an organization we support personal needs, diverse backgrounds and provide internal networks, as well as opportunities to get involved in the community and in the world.

Our benefit policy includes but not limited to:

• Competitive Compensation
• Flexible, Hybrid Work
• 30 days’ Annual Leave + Public Holidays
• Life Insurance
• Retirement Planning
• Group Personal Accident Insurance
• Medical Insurance for Employee and Family
• Annual Health Check-up
• 26 weeks Maternity Leave
• Paternal Leave
• Adoption Leave
• Near site Childcare Facility
• Employee Assistance Program
• Study Support
• Employee Stock Purchase Plan
• ESG Commitments and Goals
• Business Resource Groups
• Career Development Programs
• Mentoring Programs
• Invesco Cares

Key Responsibilities / Duties:

DEVELOPMENT – 30%

• Deliver small enhancements, minor change requests, and assigned project work for supported Investments applications with a focus on quality, maintainability, and business value.

§ Perform technical analysis, development, unit testing, system testing, implementation, and documentation in line with approved IT delivery and change-management standards.

§ Support effort estimation, impact assessment, and planning for application enhancements and operational change requests.

• Analyze requirements, incidents, and recurring problems to recommend practical, supportable, and scalable solutions.
• Adhere to Invesco standards for application support, technology delivery, risk controls, and change management activities.

§ Create and maintain support documentation, application profiles, turnover notes, and knowledge articles to enable effective operational handover.

§ Provide timely progress updates on enhancement activities, risks, dependencies, and completed deliverables.

• Coordinate and participate in testing for in-house and vendor-developed software applications.
• Engage with key vendors to ensure changes, improvements, and upgrades meet client requirements, operational needs, and internal technology standards.

SUPPORT – 60%

§ Provide priority production support for Investment Operations platforms, batch processing, interfaces, and critical business workflows.

§ Participate in rotational coverage, backup support, out-of-hours support, weekend support, and holiday support as required by business and operational needs.

• Support regular application upgrades by reviewing functionality changes, completing system testing, assisting with client training, and updating support documentation.

§ Own incident triage, escalation, communication of remediation steps, and timely resolution updates for business and technology stakeholders.

• Perform troubleshooting, root-cause analysis, and resolution for application, data, interface, and batch-processing issues.

§ Coordinate with vendors, internal technology teams, and business users to resolve issues, validate fixes, and strengthen operational stability.

OTHER – 10%

• Attend scheduled team, department, and town hall meetings to stay aligned with business priorities and organizational updates.
• Build familiarity with company methodologies, including Lean, Agile, and continuous-improvement practices.
• Actively partner with the Team Lead to create and maintain a personal development plan.
• Share ideas to improve team processes and procedures, and ensure agreed operating practices are followed.

§ Attend scheduled training sessions

• Complete administrative activities, including timesheets, compliance requests, and required internal submissions.

Working Conditions:

• Normal office environment with limited exposure to noise, dust, and temperature variation.
• Ability to lift, carry, or otherwise move objects up to 10 pounds.
• Works within a rotational support model covering shifts between 5:30 a.m. and 7:30 p.m. IST, with flexibility required based on business priorities, project work, or production events.
• May require rotational weekend, bank-holiday, and on-call support using approved communication channels, including mobile phone or pager where applicable.
• Willingness to travel domestically or internationally as required, with frequency and duration determined by the manager.

Work Experience / Knowledge:

§ Minimum 3 to 5 years of experience analyzing business or technical problems and implementing practical technology solutions in a production-support or application-development environment.

§ Strong understanding of system and software support within Investments, asset management, or financial-services technology environments.

Specific Technical Skills Required / Preferred:

• 
  Preferred: Hands-on experience with AWS cloud services and Snowflake database development or support.

• Preferred: Hands-on development or scripting experience in Java, Python, or comparable enterprise technologies.
• Preferred: Experience supporting enterprise scheduling tools such as UAC, Autosys, or equivalent workload automation platforms.
• Preferred: Exposure to GenAI, agentic AI, automation, observability, or knowledge-search capabilities that improve support-engineering productivity.
• Preferred: Working knowledge of finance, investment operations, asset management, data flows, or back-office processing.

Inter-Personal Skills / Other Attributes Required:

• Strong verbal and written communication skills, including the ability to provide concise incident updates and stakeholder communications.
• Experience working in onshore/offshore models and supporting clients or stakeholders across multiple time zones.
• Experience working within the Investments or financial-services industry in an IT-related role.
• Ability to establish priorities, meet deadlines, and maintain attention to detail in a fast-paced, demanding work environment.

• Strong analytical and problem-solving capability, with a disciplined approach to prioritization, investigation, and follow-through.
• Demonstrated ownership mindset with the ability to identify risks, recommend improvements, and drive issues through to closure.
• Customer-focused attitude with a clear understanding of service quality, operational urgency, and business impact.
• Ability to communicate effectively with business users, technology partners, vendors, and management stakeholders.
• Strong desire to learn, self-develop, and continuously improve technical and business knowledge.
• Strong organization and planning skills, with the ability to work under pressure and manage multiple priorities effectively.
• Ability to listen actively, ask effective questions, and translate user concerns into clear support actions.

Formal Education: (minimum requirement to perform job duties)

• Bachelor’s degree in Computer Information Systems, Computer Science, or equivalent relevant work experience preferred.

License/Registration/Certification: (minimum requirement to perform job duties)

§ None

Competency Requirements – Invesco Core:

• Please refer to IPMP manual for competence descriptions

• We are purely focused on delivering a superior investment experience for clients
• We earn trust by acting with integrity
• We value our employees and their diverse perspectives
• We achieve more by working together across the office and around the globe

§ We are passionate in our continuous pursuit of performance excellence

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Disclaimer: The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. Incumbents may be required to perform other duties as deemed appropriate by the supervisor from time to time.

At Invesco, our workplace model supports our culture and meets the needs of our clients while providing flexibility our employees value. As a full-time employee, compliance with the workplace policy means working with your direct manager to create a schedule where you will work in your designated office at least four days a week, with one day working outside an Invesco office.

Build the skills and experiences that help you thrive in a constantly evolving business environment. Our AI-enabled learning platform provides personalized learning opportunities based on your role and interests, while development programs and leadership training help support continuous career growth.

To know more about us:

About Invesco: https://www.invesco.com/corporate/en/home.html

About our Culture: https://www.invesco.com/corporate/en/about-us/our-culture.html

About our D&I policy:

https://www.invesco.com/corporate/en/our-commitments/diversity-and-inclusion.html

About our CR program: https://www.invesco.com/corporate/en/our-commitments/corporate-responsibility.html

Apply for the role @ Invesco Careers: https://careers.invesco.com/india/