As a Shop Manager at Emporium X in Pune, your role will involve the day-to-day operations management and store management of the E-commerce D2C clothing business franchise of Classic Polo. Your main focus will be to ensure excellent customer service, improve the overall customer experience, and foster a positive working environment. Key Responsibilities: - Manage the day-to-day operations of the store - Supervise store management activities - Maintain high standards of customer service - Enhance the overall customer experience - Lead the team effectively using strong organizational and leadership skills - Implement inventory management strategies - Utilize sales techniques to boost revenue - Collaborate with the team to achieve business objectives Qualifications Required: - Excellent communication and customer service abilities - Experience in operations and store management - Ability to create a positive customer experience - Strong organizational and leadership skills - Knowledge of inventory management and sales techniques - Previous experience in a similar role would be advantageous - Bachelor's degree in Business Administration or a related field,