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1 Job openings at EMPIRE FASTENERS
Sales Coordinator

Ghaziabad, Uttar Pradesh, India

2 - 4 years

None Not disclosed

On-site

Full Time

Job Title: Sales Coordinator Location: Site 4, Sahibabad Job Type: Full-Time Industry: Manufacturing Experience Level: Mid-Level About the Role We seek a highly organised and detail-oriented Sales Coordinator to join our dynamic team. This role is critical in supporting the sales department & day-to-day operations, ensuring smooth internal coordination, and delivering an exceptional customer experience. As a Sales Coordinator, your role will serve as a bridge between our sales team, customers, and internal departments. You’ll assist in planning and executing sales strategies, managing sales data, responding to customer queries, and keeping our CRM updated and efficient. Success in this role means: clear communication, proactive coordination, on-time reporting, and keeping the sales pipeline flowing smoothly. Key Responsibilities  Respond to customer inquiries and provide accurate and timely assistance.  Offer administrative support to the sales team, including preparing reports, presentations, and maintaining sales records.  Assist in the execution and tracking of sales strategies and campaigns.  Coordinate with cross-functional departments (e.g., logistics, finance, production) to ensure timely delivery and order fulfilment.  Schedule and manage internal and external sales meetings and calls.  Maintain and update CRM systems with accurate customer and sales data.  Prepare and analyse sales reports to identify performance trends and opportunities.  Monitor and help identify bottlenecks in the sales process when flagged.  Support the sales team in maintaining high customer satisfaction through efficient follow-ups and coordination.  Stay updated on sales techniques and market trends to support the team effectively. Qualifications & Skills  Bachelor’s degree in Business Administration, Marketing, or a related field.  2-4 years of experience in a sales support, sales coordination, or administrative role.  Strong knowledge of CRM systems and Microsoft Office (Excel, Word, PowerPoint).  Excellent verbal and written communication skills.  Strong organisational and multitasking abilities.  Analytical mindset with a keen eye for detail and data accuracy.  Ability to thrive in a fast-paced, team-oriented environment.  Familiarity with sales processes and customer service best practices. What We Offer  A collaborative work environment with growth opportunities.  Competitive compensation and benefits.  The chance to work with a passionate, high-performing team.  Exposure to sales strategy development and execution.

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