Elasticrun

Roles and Responsibilities Qualification : Post Graduate / Graduate (Any) Experience: 2 to 7years Role: City Sales Executive is expected to have immense proactive approach and exemplary levels of ownership. The station head will play the pivotal role for driving all sales and ops team of the area/ city towards the goals and mentor all stake holders and teams to achieve the KRAs and KPIs of the process. He will also be responsible for coordinating and implementing of new initiatives aimed towards continuous improvement of processes and exhibit strong leadership skills in handling cross functional teams. Responsibilities: Responsible for driving & achieving the performance metrics of warehouse operations and sales. Daily & weekly resource planning (Manpower, vehicles etc) based on planned loads Develop and mentor sales teams to achieve and exceed targets. Collaborate with operations, procurement and other stake holders to enhance customer base coverage and market presence in the city Soft skills Training & on-job retraining of staff & resources Responsible for achieving the cost parameter metrics for both warehousing, logistics and sales force Develop and maintain key sales initiatives and programs, techniques to support the sale team in market coverage Daily analysis of sales targets and operational metrics and creating actionable aimed towards continuous improvement Plan & implement alternate course of actions in case of exigencies. Enforce discipline in all aspects of nodal / station/ warehouse and sales operations Responsible for Identifying Channel Partners for warehouse setup in the assigned geography as per the company guidelines. Responsible for managing the warehouse operations viz. Inventory performance in the warehouse Controlling damage. Stock reconciliation at warehouse Delivery performance to outlets. Responsible for smooth running of Partner Operations in the assigned geography. Skills Required: Strong communication skill Minimum 2 years of FMCG Sales or Telecom (Prepaid Sales) experience Must have handled Channel Partner/Distributors in previous stint. Skilled in handling logistics operations and sales operations Good relationship management skills and ability to lead small to medium cross functional teams Ability to understand dynamics of supply chain and aptitude to learn software requirements related to the industry Intermediate IT skills (MS-Office. Specially Excel), Experience on working on ERPs and database management Territory Knowledge is a must

We are looking for an Experience sales Field HR candidate for Andhra Pradesh (Any Location)Andhra Pradesh. Role: Recruitment executive/ Field Recruiter (Sales HR) 1,Responsible for the entire AP Sales Hiring portfolio. 2,End-to-end recruitment of field and non-field sales officers (bulk hiring) 3,Internal and external stakeholder management 4,Project management. Note: Good at bulk hiring, capable of handling multiple locations. Interested candidates can Apply Our Team will Reach out to You. Note: Kindly Apply Only Interested Andhra Pradesh Candidates And Not From Other States

Job Description Job Title: Customer Success Lead Location: Pune Number of Vacancies: 1 About the Team Our team is comprised of passionate individuals who are dedicated to pioneering access and transforming lives. We foster a collaborative and inclusive environment where everyone's contributions are valued and encouraged. As a member of our team, you will have the opportunity to work alongside talented professionals who are committed to driving innovation and making a positive impact. Job description (About the Role) As the Customer Success Lead, you will play a pivotal role in ensuring our customers' success and satisfaction with our products. You will be responsible for regular customer engagements, gathering feedback, addressing concerns, and leading a tech support team. Your goal will be to analyze support tickets, identify permanent solutions, and ensure a high Net Promoter Score (NPS). Key Deliverables (What Will You Do) 1. Customer Engagement: Conduct regular check-ins with customers to build strong relationships and understand their needs. Gather and analyze customer feedback to continuously improve our products and services. Proactively listen to customer concerns and provide timely and effective solutions. 2. Tech Support Leadership: Lead and manage a tech support team, ensuring prompt resolution of support tickets. Monitor and analyze support ticket trends to identify common issues and implement permanent solutions. Develop and maintain documentation for common support issues and solutions. 3. Customer Satisfaction: Ensure a high level of customer satisfaction by addressing concerns and providing exceptional support. Track and analyze customer NPS scores, implementing strategies to maintain and improve them. Collaborate with product and engineering teams to address customer feedback and enhance product offerings. Job Specification (What Will You Need) Bachelors degree in Business, IT, or a related field. Proven experience in a customer success or support role within a SaaS organization is a plus. Strong leadership skills with the ability to manage and motivate a team. Excellent communication and interpersonal skills. Analytical mindset with the ability to identify trends and implement solutions. Familiarity with the logistics and distribution industry is a plus. About ElasticRun Elasticrun is sparking a quiet revolution, reshaping consumption as well as distribution, and is dedicated to transforming lives. We break down barriers that have separated communities from modern ecommerce, extending the reach of goods to once inaccessible territories. Leveraging technology, Elasticrun connects the dots in a complex supply chain, streamlining processes and thereby making goods more accessible and affordable. Beyond the numbers and accolades, our true strength lies in our people. We champion a people-first culture with gender-neutral and inclusive. Discover opportunities to be part of our dynamic team at (portal). Wed Love to Get to Know You 1 | Page

Job Description Job Title: Associate Manager Finance Location: Pune Number of Vacancies: 1 Job description (About the Role) Manage the month-end and year-end book closure process, ensuring accuracy and timeliness in financial reporting. Prepare and review financial statements including balance sheets, income statements, and cash flow statements in compliance with Ind AS (Indian Accounting Standards). Coordinate with auditors during internal and external audits, addressing audit findings and implementing corrective actions. Review of Fixed Asset Register (FAR), reconciliation of FAR with General ledger & Depreciation working on quarterly basis. Initiate reconciliation of top suppliers & customers on monthly basis. Coordinate with respective stakeholders to clear open items. Review Bank Reconciliation Statement (BRS) on weekly basis and close open items by coordinating with respective stakeholders. Focus on process improvements and automation of existing process to increase efficiency. Capable to handle and train team size of 3 to 4 people. Supervise and mentor junior accounting staff, providing guidance on accounting principles and procedures. Capability to use MS Excel effectively and understand the existing flow of system. Good communication skills and independently interact with inter departments of organisation. What you will bring: To ensure accurate and timely financial reporting in accordance with Ind AS, oversee the month-end and year-end book closure procedures. During an audit, work with auditors to prepare and examine financial statements, respond to findings. Conduct monthly reconciliations with leading suppliers and clients while supervising the Fixed Asset Register. Oversee a group of three to four junior accounting employees, review bank reconciliation statements once a week, and concentrate on process automation and enhancements. Communicate individually with different departments and use Microsoft Excel proficiently. Key Deliverables (What Will You Do) In conjunction with auditors, monitor month-end and year-end book closures to ensure accurate financial reporting compliant with Ind AS. Perform monthly reconciliations with important clients and suppliers. Handle a group of three to four junior accountants, focus on process optimization and automation, evaluate bank reconciliations once a week, and successfully communicate with other departments. Job Specification (What Will You Need) Qualification - C.A. Required 0-2 Years experience About ElasticRun Elasticrun is sparking a quiet revolution, reshaping consumption as well as distribution, and is dedicated to transforming lives. We break down barriers that have separated communities from modern ecommerce, extending the reach of goods to once inaccessible territories. Leveraging technology, Elasticrun connects the dots in a complex supply chain, streamlining processes and thereby making goods more accessible and affordable. Beyond the numbers and accolades, our true strength lies in our people. We champion a people-first culture with gender-neutral and inclusive. Discover opportunities to be part of our dynamic team at (portal). Wed Love to Get to Know You

Provide medical expertise on pharmacovigilance services to divisions as requested. The Associate Medical Safety Director participates in all aspects of Medical Safety s involvement on assigned trials and stand alone safety projects with appropriate oversight from management or more senior medical safety directors. Essential Functions Perform medical review and clarification of trial-related Adverse Events (AEs) and post-marketing adverse drug reactions (ADRs) including narrative content, queries, coding, expectedness, seriousness, causality and company summary Compose, edit and medically review Analyses of Similar Events (AOSE) for expedited cases as appropriate based on regulatory requirements Serve as an internal consultant to pharmacovigilance case processing teams on projects being supported Provide aggregate reviews of safety information, including clinical data, to maintain oversight of a product s safety profile Provide coding review of AEs, Past medical history, Concomitant medications or other medical data listings to verify and medically vet clinical data Represent safety and clinical data review findings during client meetings Provide medical review and edits to IND Annual Reports, EU Periodic Benefit Risk Evaluation Reports, EU Periodic Safety Update Reports, EU Development Safety Update Reports, US Periodic Reports Provide medical review and edits of Development Risk Management Plans, EU Risk Management Plans or US Risk Evaluation and Mitigation Strategies Provide medical oversight for label development, review and change Provide medical support and attendance at Data Safety Monitoring Board Meetings Attends and contributes medical safety evaluation on Safety Monitoring Committees Provide medical safety contributions to the Integrated Safety Summary or Common Technical Document Provide medical review and edits to Drug Safety Reports or other benefit-risk assessments Review and sign off on both the Project Safety Plan and the Medical Monitoring Plan per medical safety scope agreed in contract Perform Medical Safety review of the protocol, Investigative Drug Brochure (IDB), and/or Case Report Forms (CRFs) for appropriate safety content and data capture. Act as Global Safety Physician or Assistant or Back-up on projects as assigned Attend project meetings, medical safety team meetings, and client meetings as requested Ensure coverage for all medical safety deliverables within regulatory or contracted timelines Provide medical escalation support for medical information projects Provide medical escalation support for EU Qualified Persons for Pharmacovigilance projects 24 hour medical support as required on assigned projects Maintain awareness of medical-safety-regulatory industry developments Line manage a team of regionally based physicians performing the tasks of a global medical safety physician ensuring operational delivery of assigned projects and professional development of direct reports Participate in the Global Medical Safety Management Team to drive service line growth, differentiation, and strategy Represent global medical safety service line to regional stakeholders, internal and external Hold at least bi-monthly meetings with direct reports to discuss, at a minimum: project status, including timelines, delivery updates, financial aspects of the group or project, and potential risks, associated mitigation and support required; status of any initiatives that they may be involved in; the teams utilization rates; the direct reports training and other administrative obligations, such as Standard Operating Procedures (SOPs) and corporate training mandates; personnel issues; and career or training objectives. Create and implement plans for measuring and improving employee engagement ensuring global consistency. Maintain open and regular communication with direct reports to ensure a supportive working environment. Efficiently conveying messages from leadership to direct reports and teams, as well as effectively communicating issues and opportunities up to leadership. Might be needed to serve as the designated substitute or alternatively ensure coverage is in place for direct reports during their absence or in case of turnover. Prepare, present and respond in bid defense meetings and discussions. May input into more complex requests for information (RFIs) or requests for proposal (RFPs). Liaise with Business Development to give timely inputs regarding the feasibility of all new proposals going out to clients. Contribute at IQVIA internal cross-functional project team meetings interfacing with other functional leads customer project status meetings and oversight group meetings. Subject Matter Expert (SME) Meetings, as appropriate. Qualifications Other A medical degree from an accredited and internationally recognized medical school with a curriculum relevant to general medical education Req Three (3) years of clinical practice experience (e.g graduate medical training) with two (2) additional years in the pharmaceutical or associated industry in any role. Or equivalent combination of education, training and experience Req Knowledge of applicable federal and local regulations and guidelines pertaining to clinical research including knowledge of regulations and guidelines pertaining to safety and good clinical practice Knowledge of clinical trials and pharmaceutical research process Strong business acumen; financial management and budgeting skills. Proven Staff management skills, strong leadership, motivational and influencing skills. Strong project management; strategic planning; delegation and organisational skills. Proven ability to work on multiple projects and manage competing priorities. Confident in raising and discussing sensitive topics without management intervention and in communicating effectively with senior levels of management in both IQVIA and customer organizations. Demonstrated ability to remain calm and assertive yet diplomatic in more challenging interactions with customers and colleagues. Excellent communication (both verbal and written), presentation and negotiation skills. Ability to establish and maintain effective working relationships with coworkers, direct reports, managers, and customers at a senior level. Autonomous independent decision-making; problem solving and judgment skills. Strong customer focus; account and alliance management and experience in customer contracting models. Proven ability to professionally network; present and lead at meetings/ teleconferences. Ability to achieve results through communication, facilitation, negotiations in a matrix service delivery environment with shared responsibilities. Demonstrate excellent flexibility; self-motivation; creativity; innovation and solutions driven approach. Demonstrates financial awareness. Promotes good practices to manage financial performance Strong ownership skills: take initiative and move forward with limited guidance. A valid medical license, or equivalent, from the country or region in which he/she resides and works

Responsibilities Develop and maintain high-quality data processing applications using Apache Spark and related technologies. Design and implement data transformations with a focus on performance and scalability. Collaborate with data engineers and analysts to integrate data sources and services. Write and execute unit tests to ensure code quality and reliability. Participate in code reviews and adhere to best coding practices. Work within an Agile development framework to deliver features and improvements. Troubleshoot and resolve issues in existing data processing applications. Stay up-to-date with the latest industry trends and technologies. Mentor junior developers and provide technical guidance. Communicate effectively with team members and stakeholders to ensure project success. Manage multiple tasks and meet deadlines in a fast-paced environment. Utilize tools like JIRA, Confluence, and Git/Bitbucket for project management and version control. Experience with testing frameworks like ScalaTest or JUnit. Qualifications Bachelor s degree in Computer Science, Software Engineering, or a closely related field. Technical Requirement: 4+ years of experience with Apache Spark (preferably Spark 3.0 or above). Proficiency in Scala or Java programming languages. Experience with big data technologies like Hadoop, Kafka, or HDFS. Experience with Orchestration tool like airflow. Experience working with Managed cloud Spark infrastructure like AWS EMR and in general AWS tools like S3, SQS, VPC and API Gateway. Familiarity with data processing frameworks and libraries. Strong understanding of distributed computing and parallel processing. Knowledge of Agile methodologies and good coding practices. Ability to work both independently and as part of a team. Strong communication and interpersonal skills. Experience with version control systems like Bit Bucket/Git. Experience with CI/CD tools like Jenkins, Docker, or Kubernetes.

Review Site Visit Reports (SVRs) to ensure they meet or exceed quality standards and support goals of quality, subject safety, data integrity and regulatory compliance. Use tools and techniques to ensure the efficient and effective review of Site Visit Reports and their associated attachments, in compliance with IQVIA SOP, ICH/ GCP guidelines, and protocol requirements Essential Functions Oversee a caseload of SVRs for assigned studies, ensuring compliance to the protocol, processes, timelines, IQVIA/applicable SOPs, and GCP guidelines. Review SVRs to ensure findings requiring corrective and /or preventative action plans are documented and followed up to resolution, to ensure high quality reports. Participate on the project team for all SVR review activities and identifies and escalate CRA and /or site issues, relevant trends, and related risk factors to the project team and appropriate parties in a timely manner to optimize quality of project delivery. Provide guidance to Clinical Project Managers (CPMs) at project start-up and throughout the study and partner with the project team members to decrease the level of corrections/additions needed on reports by providing insight and training of the SVR annotations. Identify and track the project team compliance to SOPs for submission and approval of the SVRs through communication with the CRAs and line managers. Participate in meetings with project team to discuss any SVR review issues illustrative of quality/performance deficiencies across PIs/sites and CRAs. Assist with identification of the trends emerging from the Issue Escalation Log. Provide coaching to CRAs to decrease the level of corrections/additions needed on reports. Provide quality improvement support such as quality checks, data trending, providing back up support and mentoring and coaching of junior staff members. May take on special project assignments related to function/corporate initiatives. Qualifications Bachelors Degree Healthcare or other scientific discipline or educational equivalent Req 7-8 years of Clinical Research experience, including a minimum of 3 to 4 years on-site monitoring experience Req Or Equivalent combination of education, training and experience. Req Strong knowledge of and skill in applying, applicable clinical research regulatory requirements; i.e. Good Clinical Practice (GCP) and International Conference on Harmonization (ICH) guidelines. Through knowledge and understanding of the Clinical monitoring processes and sound knowledge of clinical trial systems and applications Demonstrated skill in understanding and executing complex study designs as well as multiple studies Strong written and verbal communication skills. Effective time management and organizational skills, and the ability to manage competing priorities Ability to work independently with good analytical and problem solving skills Demonstrated ability to work across cultures and geographies with a high awareness and understanding of cultural differences High quality orientation, with a focus on attention to detail Ability to establish and maintain effective working relationships with coworkers, managers and clients. Fluent in English, both spoken and written.

Essential Functions 1. To execute consulting requests like Analogue Analysis, Commercial/Clinical Landscapes, Indication Prioritization, data crunching projects, etc 2. To manage requests based upon IQVIA datasets (like Oncology Dynamics, MIDAS) and secondary research 3. Efficiently manage multiple tasks on an ongoing basis, which would typically include data analysis, insight generation, secondary research, etc 4. Generate additional insights and interpretation of data 4. Consistently deliver high quality output 5. Creating documentation (SOPs, Checklists) for projects 6. Assists with the review and analysis of client requirements or problems and assists in the development of proposals and client solutions. 7. Assists in the design/structure and completion of presentations that are appropriate to the characteristics or needs of the audience. Qualifications Masters Degree or PhD Req 6+ years of related experience Req Works willingly and effectively with others in and across the organization to accomplish team goals. Knowledge and understanding of the fundamental processes of business, their interaction, and the impact of external/internal influences on decision making, growth and decline. Knowledge of consulting methods, tools and techniques, related to one s functional area. Knowledge of current events and developments within an industry and major competitors. Knowledge and understanding of the marketplace. Knowledge of professional/trade associations, key people and companies. Effective time management skills.

Provides high quality, on-time input to client projects in the life sciences field. Assignments range in complexity from basic analysis and problem solving to assisting in the development of more complex solutions. May serve as project leader for small teams or work streams. Essential Functions 1. To execute consulting requests like Analogue Analysis, Commercial/Clinical Landscapes, Indication Prioritization, data crunching projects, etc. 2. To manage requests based upon IQVIA datasets (like Oncology Dynamics, MIDAS) and secondary research 3. Efficiently manage multiple tasks on an ongoing basis, which would typically include data analysis, insight generation, secondary research, etc. 4. Generate additional insights and interpretation of data 4. Consistently deliver high quality output 5. Creating documentation (SOPs, Checklists) for projects 6. Assists with the review and analysis of client requirements or problems and assists in the development of proposals and client solutions. 7. Assists in the design/structure and completion of presentations that are appropriate to the characteristics or needs of the audience. Qualifications Masters Degree or PhD Req 6+ years of related experience Req Works willingly and effectively with others in and across the organization to accomplish team goals. Knowledge and understanding of the fundamental processes of business, their interaction, and the impact of external/internal influences on decision making, growth and decline. Knowledge of consulting methods, tools and techniques, related to one s functional area. Knowledge of current events and developments within an industry and major competitors. Knowledge and understanding of the marketplace. Knowledge of professional/trade associations, key people and companies. Effective time management skills.

Manage end-to-end delivery of data management services for single/multi-service projects with minimal guidance, ensuring quality deliverables on time and within budget, to customer satisfaction. Provide comprehensive data management expertise to Data Management (DM) team to provide high quality data management products that meet customer needs. Provide leadership to the team in the areas of project planning, execution, and close-out; Overview of financial management for data management activities; communications; and milestone deliverables. Perform role of Data Team Lead (DTL). Essential Functions Gather Study Set up requirements through discussion and communication with relevant stakeholders. With Minimal guidance - support, overview of validation of new Device integrations. Oversight & Perform regular Data cleaning activities to ensure clean data with quality and timely deliverables to sponsor. Ensure that all the deliverables are of expected quality standards and meet customer expectations. With guidance, ensure service and quality meet agreed upon timelines and deliverables in contract/Scope of Work (SOW). Support Training of New joiners. Lead internal study meetings and internal/ sponsor audits and participate in Study Kick off meetings and other sponsor meetings. Tracks and manages the projects, oversee project progress, identify risks and take corrective action to rectify any errors as recommended as required. With Guidance manage & oversight the implementation of new technology / database revisions. Work closely with the programming team for process innovation and automation. Be compliant to trainings and eSOP reading. Provide review and expert opinion in developing, revising, and maintaining core operating procedures and working instructions. Communication with Line Manager, and other team members across functions should be collaborative. Perform other duties as directed by Line Manager. Qualifications Bachelors Degree Bachelor Pharmacy or equivalent Pref 5-8 years direct Data Management experience, including a minimum of 1 year as a CDM project lead. Pref English Fluency Spoken and English Advanced Advanced computer applications like Microsoft excel, word, Inbox etc Advanced Should have Advanced understanding of Drug development lifecycle and Overall Clinical research process Advanced

Lead Safety staff responsible for Safety Operations processing in alignment with departmental and corporate standards. Contribute to Global initiatives. Work in close collaboration with SM and other relevant stakeholders supporting the achievement of local and global deliverables and metrics. Essential Functions Collaborate with other operations specialist s managers to address problem areas, work scheduling for current and projected projects, staffing needs, equipment needs, and projected peak workloads, ensuring global consistency. Monitor, assess and report utilization of staff. Identify and implement solutions for poor utilization of staff, ensuring global consistency. Ensure direct reports are cross trained on Safety service offering monitor and develop training plans identify training and development needs of staff in collaboration with Training team and Safety Management. Lead and encourage direct reports in continuous improvement of department work processes, procedures and infrastructure. Instruct and lead direct reports in efficient management of project budgets through effective timesheet reporting. Work closely with operations specialist managers. Work with Safety Management constructively in a matrix framework to achieve project and customer deliverables. Hold at least bi-monthly meetings with direct reports to discuss, at a minimum: project status, including timelines, delivery updates, financial aspects of the group or project, and potential risks, associated mitigation and support required; status of any initiatives that they may be involved in; the teams utilization rates; the direct reports training and other administrative obligations, such as Standard Operating Procedures (SOPs) and corporate training mandates; personnel issues; and career or training objectives. Create and implement plans for measuring and improving employee engagement ensuring global consistency. Maintain open and regular communication with direct reports to ensure a supportive working environment. Efficiently conveying messages from leadership to direct reports and teams, as well as effectively communicating issues and opportunities up to leadership Might be needed to serve as the designated substitute or alternatively ensure coverage is in place for direct reports during their absence or in case of turnover Prepare, present and respond in bid defense meetings and discussions. May input into more complex requests for information (RFIs) or requests for proposal (RFPs). Liaise with Business Development to give timely inputs regarding the feasibility of all new proposals going out to clients. Contribute at IQVIA internal cross-functional project team meetings interfacing with other functional leads customer project status meetings and oversight group meetings. Subject Matter Expert (SME) Meetings, as appropriate. Qualifications Bachelors Degree Scientific or healthcare discipline or allied life sciences Req Bachelors degree in life sciences or related field and up to 10 years of relevant experience, inclusive of up to 5 years of PV experience and up to 4 years of experience in managing a workforce of up to 100 employees and or equivalent combination of education, training and experience. Pref In-depth knowledge of Safety service lines. Advanced willingness to increase knowledge across Safety service lines and develop new skills. Advanced Flexibility to operate in shifts. Advanced Flexibility to support in global time zones as required. Advanced Strong business acumen; financial management and budgeting skills. Proven Staff management skills, strong leadership, motivational and influencing skills. Strong project management; strategic planning; delegation and organisational skills. Proven ability to work on multiple projects and manage competing priorities. Confident in raising and discussing sensitive topics without management intervention and in communicating effectively with senior levels of management in both IQVIA and customer organizations Demonstrated ability to remain calm and assertive yet diplomatic in more challenging interactions with customers and colleagues. Excellent communication (both verbal and written), presentation and negotiation skills. Ability to establish and maintain effective working relationships with coworkers, direct reports, managers, and customers at a senior level Autonomous independent decision-making; problem solving and judgment skills. Strong customer focus; account and alliance management and experience in customer contracting models. Proven ability to professionally network; present and lead at meetings/ teleconferences. Ability to achieve results through communication, facilitation, negotiations in a matrix service delivery environment with shared responsibilities. Demonstrate excellent flexibility; self-motivation; creativity; innovation and solutions driven approach. Demonstrates financial awareness. Promotes good practices to manage financial performance Strong ownership skills: take initiative and move forward with limited guidance.

Process large-scale healthcare datasets using Alteryx, SQL, other database management tools Analyze the data and design custom solutions to uncover insights and solve client s problem Develop recommendations for the client and create PowerPoint slides or online visualization (e.g. Tableau, Qlikview, Sisense etc.) to communicate results to clients and internal teams Collaborate with internal teams and others to learn new skills and train others Qualifications Bachelors degree in any engineering discipline Individuals should also have The Following Personal Skills: High motivation, strong work ethic and positive attitude Quick learner with dedication to continuous learning Strong problem-solving skills Client service orientation with focus on quality and detail Excellent task management skills Good communication skills with fluency in English Ability to work across global cross-office teams IQVIA offers a competitive compensation package with salary and bonus incentives, plus an attractive benefits package.

Responsible for running all the Scrum ceremonies (daily stand-ups, backlog prioritisation meetings, sprint planning, sprint reviews & retrospectives). Regularly report on team progress, risks, and any blockers to management. Maintain project status in Agile tracking software and prepare reports on status. Responsible for communicating with the Product Owner and the team, tracking tasks and maintaining the quality in the deliveries. Work with team to identify, document, manage risks/issues in a timely manner, coordinate and collaborate with stakeholders to ensure risks/issues are resolved and closed. Coach the scrum team in using Agile methodology and scrum practices. Collaborate with Product Owner to understand current assignment and enable the team to stay focused on Sprint and Program Increment objectives. Required qualifications to be successful in this role: Around 5 years of experience in leading and managing agile IT development projects. Experience with Agile Project Management tools like JIRA and Confluence. Excellent leadership, communication, and interpersonal skills Must be self-motivated and can multi-task and solve problems independently and innovatively. Ability to work with stakeholders across the globe

Responsible for the on-time completion of projects or components of large, complex projects for clients in the life sciences field. Identifies and elevates potential new business opportunities and assists in the sales process. Essential Functions Participates or leads teams in the design, development and delivery of consulting projects or components of larger, complex projects. Reviews and analyzes client requirements or problems and assists in the development of proposals of cost effective solutions that ensure profitability and high client satisfaction. Provides direction and guidance to Analysts, Consultants, and where relevant, to Statistical Services assigned to engagement. Develops detailed documentation and specifications. Performs qualitative and/or quantitative analyses to assist in the identification of client issues and the development of client specific solutions. Designs, structures and delivers client reports and presentations that are appropriate to the characteristics or needs of the audience. May deliver some findings to clients. Recommends improvements and alternative solutions to resolve problems. May identify new business opportunities of follow-on work and new leads at assigned client. Provides follow-up with client after project deliverable has been completed to ensure client satisfaction. Proactively develops broader and deeper knowledge of related consulting methodologies and life sciences market through on the job experience and participation in training opportunities. Begins to develop CoE specific subject matter expertise. When acting as Project Manager, proactively manages project timelines and manages day to day communication with the client and team members. Qualifications Bachelors Degree Req Masters Degree Business Administration Pref 5-8 years of related experience in consulting and/or life sciences industry Req Possesses solid project management skills and client influencing and relationship building skills. Works willingly and effectively with others in and across the organization to accomplish team goals. Experienced with developing consultative relationships with senior level managers and executives at clients in the life science industry. Ability to manage multiple projects, juggle priorities and deliver on tight deadlines. Knowledge of consulting methodologies, tools and techniques related to functional area. Knowledge of key issues and current developments in the life science industry. Excellent presentation, communication and client influencing skills. Has established network and referral contacts. Has necessary subject matter expertise to effectively manage projects within a given CoE.

Job Description Job Title: Customer Success Lead Location: Pune Number of Vacancies: 1 About the Team Our team is comprised of passionate individuals who are dedicated to pioneering access and transforming lives. We foster a collaborative and inclusive environment where everyone's contributions are valued and encouraged. As a member of our team, you will have the opportunity to work alongside talented professionals who are committed to driving innovation and making a positive impact. Job description (About the Role) As the Customer Success Lead, you will play a pivotal role in ensuring our customers' success and satisfaction with our products. You will be responsible for regular customer engagements, gathering feedback, addressing concerns, and leading a tech support team. Your goal will be to analyze support tickets, identify permanent solutions, and ensure a high Net Promoter Score (NPS). Key Deliverables (What Will You Do) 1. Customer Engagement: Conduct regular check-ins with customers to build strong relationships and understand their needs. Gather and analyze customer feedback to continuously improve our products and services. Proactively listen to customer concerns and provide timely and effective solutions. 2. Tech Support Leadership: Lead and manage a tech support team, ensuring prompt resolution of support tickets. Monitor and analyze support ticket trends to identify common issues and implement permanent solutions. Develop and maintain documentation for common support issues and solutions. 3. Customer Satisfaction: Ensure a high level of customer satisfaction by addressing concerns and providing exceptional support. Track and analyze customer NPS scores, implementing strategies to maintain and improve them. Collaborate with product and engineering teams to address customer feedback and enhance product offerings. Job Specification (What Will You Need) Bachelors degree in Business, IT, or a related field. Proven experience in a customer success or support role within a SaaS organization is a plus. Strong leadership skills with the ability to manage and motivate a team. Excellent communication and interpersonal skills. Analytical mindset with the ability to identify trends and implement solutions. Familiarity with the logistics and distribution industry is a plus. About ElasticRun Elasticrun is sparking a quiet revolution, reshaping consumption as well as distribution, and is dedicated to transforming lives. We break down barriers that have separated communities from modern ecommerce, extending the reach of goods to once inaccessible territories. Leveraging technology, Elasticrun connects the dots in a complex supply chain, streamlining processes and thereby making goods more accessible and affordable. Beyond the numbers and accolades, our true strength lies in our people. We champion a people-first culture with gender-neutral and inclusive. Discover opportunities to be part of our dynamic team at (portal). Wed Love to Get to Know You 1 | Page

About the Role: We are looking for a highly motivated and analytical Supplier Onboarding & Data Analytics Specialist to join our Procurement Department. In this role, you will be instrumental in expanding our supplier network across various commodities, ensuring seamless onboarding, and leveraging data to optimize our procurement processes. You will be a key liaison between internal teams and external suppliers, driving efficiency and compliance. Key Responsibilities: 1-Supplier Onboarding & Management: End-to-end ownership of the supplier onboarding process, from initial contact to successful integration into our systems. Process and verify supplier profiles, ensuring accuracy and completeness of all required documentation. Develop and maintain Standard Operating Procedures (SOPs) for understanding customer (CX) onboarding requirements related to supplier interactions. Collaborate closely with suppliers to gather necessary information, clarify doubts, and facilitate a smooth onboarding experience. 2-Data Analytics & Reporting: Perform data analytics on supplier performance, onboarding efficiency, and procurement metrics to identify trends and areas for improvement. Develop and maintain data processing profiles for various supplier categories. Generate regular reports and insights to help team take the stratergic decisions 3-Compliance & Risk Management: Act as a central point of contact, coordinating effectively with various internal teams including Supplier Finance, Legal, Technology, and other relevant departments to ensure seamless supplier integration and compliance Ensure all supplier onboarding activities comply with legal, financial, and company policies. Identify potential risks associated with supplier onboarding and propose mitigation strategies. Qualifications: Bachelor's degree in Business Administration, Supply Chain Management, Data Analytics, or a related field. 2-3 years of experience in supplier onboarding, procurement operations, data analysis, or a similar role, preferably within a fast-paced environment. Strong understanding of procurement processes and supply chain dynamics. Proficiency in data analysis tools (e.g., Excel, Google Sheets) Excellent communication, interpersonal, and negotiation skills. Demonstrated ability to work effectively in a cross-functional team environment. Strong organizational skills with meticulous attention to detail. Ability to develop and document Standard Operating Procedures (SOPs).

Designation - Senior Procurement Executive Job Summary: The Field Procurement Executive for South Operations will be a critical member of our procurement team, responsible for end-to-end field-level procurement activities across multiple commodity categories within the Southern states of India. This role requires a highly proactive and results-oriented individual with a strong understanding of local markets, vendor management, and a proven ability to drive cost-effective and timely procurement for various operational needs. Key Responsibilities: Identify, evaluate, and onboard new vendors across various commodity categories. Develop and maintain a robust vendor network, ensuring a diversified and reliable supply base. Conduct market research and competitive analysis to identify new sourcing opportunities and best practices. Lead negotiations with vendors to secure the most favorable terms & pricing Execute procurement orders for various commodities based on operational requirements and project timelines. Manage the end-to-end procurement cycle, from requisition to delivery and payment processing. Ensure adherence to procurement policies, procedures, and ethical standards. Build and maintain strong, long-term relationships with key vendors. Act as the primary point of contact for vendor queries, issues, and performance reviews. Foster collaborative relationships with internal teams to understand their evolving needs and provide effective procurement solutions. Initiating and closing certain bulk sales to contribute to the top line. Qualifications: Bachelor degree in any field. 3 to 4 years of experience in field procurement, sourcing, or supply chain management, with a strong focus on multi-commodity procurement. Demonstrated experience in negotiating and managing vendor relationships effectively. Good Communication, interpersonal, and negotiation skills. Ability to work independently, prioritize tasks, and manage multiple projects simultaneously in a fast-paced environment. Willingness to travel extensively within South India as required.

Roles and Responsibilities Qualification : Post Graduate / Graduate (Any) Experience: 2 to 7years Role: City Sales Executive is expected to have immense proactive approach and exemplary levels of ownership. The station head will play the pivotal role for driving all sales and ops team of the area/ city towards the goals and mentor all stake holders and teams to achieve the KRAs and KPIs of the process. He will also be responsible for coordinating and implementing of new initiatives aimed towards continuous improvement of processes and exhibit strong leadership skills in handling cross functional teams. Responsibilities: Responsible for driving & achieving the performance metrics of warehouse operations and sales. Daily & weekly resource planning (Manpower, vehicles etc) based on planned loads Develop and mentor sales teams to achieve and exceed targets. Collaborate with operations, procurement and other stake holders to enhance customer base coverage and market presence in the city Soft skills Training & on-job retraining of staff & resources Responsible for achieving the cost parameter metrics for both warehousing, logistics and sales force Develop and maintain key sales initiatives and programs, techniques to support the sale team in market coverage Daily analysis of sales targets and operational metrics and creating actionable aimed towards continuous improvement Plan & implement alternate course of actions in case of exigencies. Enforce discipline in all aspects of nodal / station/ warehouse and sales operations Responsible for Identifying Channel Partners for warehouse setup in the assigned geography as per the company guidelines. Responsible for managing the warehouse operations viz. Inventory performance in the warehouse Controlling damage. Stock reconciliation at warehouse Delivery performance to outlets. Responsible for smooth running of Partner Operations in the assigned geography. Skills Required: Strong communication skill Minimum 2 years of FMCG Sales or Telecom (Prepaid Sales) experience Must have handled Channel Partner/Distributors in previous stint. Skilled in handling logistics operations and sales operations Good relationship management skills and ability to lead small to medium cross functional teams Ability to understand dynamics of supply chain and aptitude to learn software requirements related to the industry Intermediate IT skills (MS-Office. Specially Excel), Experience on working on ERPs and database management Territory Knowledge is a must

Roles and Responsibilities Qualification : Post Graduate / Graduate (Any) Experience: 2 to 7years Role: City Sales Executive is expected to have immense proactive approach and exemplary levels of ownership. The station head will play the pivotal role for driving all sales and ops team of the area/ city towards the goals and mentor all stake holders and teams to achieve the KRAs and KPIs of the process. He will also be responsible for coordinating and implementing of new initiatives aimed towards continuous improvement of processes and exhibit strong leadership skills in handling cross functional teams. Responsibilities: Responsible for driving & achieving the performance metrics of warehouse operations and sales. Daily & weekly resource planning (Manpower, vehicles etc) based on planned loads Develop and mentor sales teams to achieve and exceed targets. Collaborate with operations, procurement and other stake holders to enhance customer base coverage and market presence in the city Soft skills Training & on-job retraining of staff & resources Responsible for achieving the cost parameter metrics for both warehousing, logistics and sales force Develop and maintain key sales initiatives and programs, techniques to support the sale team in market coverage Daily analysis of sales targets and operational metrics and creating actionable aimed towards continuous improvement Plan & implement alternate course of actions in case of exigencies. Enforce discipline in all aspects of nodal / station/ warehouse and sales operations Responsible for Identifying Channel Partners for warehouse setup in the assigned geography as per the company guidelines. Responsible for managing the warehouse operations viz. Inventory performance in the warehouse Controlling damage. Stock reconciliation at warehouse Delivery performance to outlets. Responsible for smooth running of Partner Operations in the assigned geography. Skills Required: Strong communication skill Minimum 2 years of FMCG Sales or Telecom (Prepaid Sales) experience Must have handled Channel Partner/Distributors in previous stint. Skilled in handling logistics operations and sales operations Good relationship management skills and ability to lead small to medium cross functional teams Ability to understand dynamics of supply chain and aptitude to learn software requirements related to the industry Intermediate IT skills (MS-Office. Specially Excel), Experience on working on ERPs and database management Territory Knowledge is a must

Responsibilities: Oversee inventory planning & control Ensure cash handling & management compliance Manage ops team performance & development Lead vehicle fleet maintenance & optimization