Ecommerce Operations Executive

# Hiring for India’s Leading B2B IndiaMART Process

# Designation: - Project Delivery Executive (PDE)

# Exp: - 0 to 2+ Years (Freshers can also Apply)

# Min. Qualification: - A minimum of 60% in 10th, 12th, and graduation grades.

#Location: - Noida (Sector - 63)

JOB DESCRIPTION

Responsible for new customer onboarding process

Co-ordination with client over call, catalog development and approval

Fulfillment of Catalog needs as per Client Demand and Organization SOP

50% Calling, 50% Backend Operations and Enrichment work

Prior Knowledge / Experience on an E-commerce platform will be plus

Good knowledge of the web applications and their functioning (Internet, Search Engines, Digital Marketing etc)

Applicant should possess strong Email handling skills

Achievement of Daily / Weekly / Monthly Targets.

Success Areas:

Customer experience improvement mindset

Improvement on overall TAT and quality

Will help in Improved Communication

Persuasion skills improvement

Industry knowledge expertise developmentRequirements:

Looking for candidates from Delhi / NCR only

Candidate should be proficient in written and verbal communication skills

Knowledge of MS Office/ Excel will be an added advantage

Pay: From ₹22,000.00 per month

Benefits:

• Leave encashment
• Paid sick time
• Provident Fund

Education:

• Bachelor's (Required)

Work Location: In person