Job Details
- Designation: Ecommerce Executive
- Department: Ecommerce
- Company: Earth Store
- Reporting To: Ecommerce Manager / Head of Ecommerce
- Location: [Faridabad, Haryana]
- Employment Type: Full-time
2. Role Overview
Earth Store is looking for a proactive and detail-oriented Ecommerce Executive to manage day-to-day ecommerce operations across online marketplaces and the company’s website. The candidate will be responsible for product listings, inventory coordination, order processing, sales monitoring, promotional activities, and maintaining accurate product information across online channels.
The ideal candidate should understand ecommerce platforms, be comfortable working with data, and have a strong focus on sales growth, operational accuracy, and customer experience.
3. Key Responsibilities
A. Marketplace Management
- Manage day-to-day operations on marketplaces such as Amazon, Flipkart, Myntra, or other relevant platforms.
- Create, update, and optimize product listings, including titles, descriptions, images, attributes, and keywords.
- Monitor product listing status, pricing, stock availability, and account health.
- Identify listing errors, suppressed products, and other operational issues and resolve them promptly.
- Coordinate with marketplace support teams to resolve account and catalog-related issues.
B. Website Management
- Manage product uploads, pricing updates, descriptions, images, and product categorization on the company website.
- Ensure product pages are accurate, complete, and optimized for conversion.
- Monitor website orders, stock availability, and customer-facing product information.
- Coordinate with the website or technology team to resolve technical and operational issues.
C. Order and Inventory Management
- Monitor daily orders, cancellations, returns, and pending dispatches.
- Coordinate with warehouse and logistics teams to ensure timely order fulfillment.
- Track inventory across marketplaces and the website to minimize stockouts and overselling.
- Maintain accurate records of stock, returns, replacements, and order discrepancies.
D. Sales and Performance Analysis
- Track daily, weekly, and monthly sales performance across channels.
- Monitor key metrics such as revenue, units sold, conversion rate, returns, and cancellation rate.
- Prepare regular sales and performance reports using Excel or Google Sheets.
- Identify underperforming products and recommend corrective actions.
- Track competitors’ pricing, product positioning, and promotional activities.
E. Promotions and Campaigns
- Coordinate marketplace sales events, promotional campaigns, and discount activities.
- Ensure product prices, offers, and campaign details are updated correctly.
- Monitor campaign performance and report results.
- Coordinate with marketing teams for product promotions and traffic-generation activities.
F. Coordination and Reporting
- Work closely with sales, marketing, warehouse, inventory, finance, and customer support teams.
- Maintain accurate ecommerce operational records.
- Escalate recurring issues and suggest process improvements.
- Ensure tasks are completed within defined timelines.
5. Qualifications and Experience
- Graduate in any discipline; a degree or diploma in business, marketing, or commerce is preferred.
- Minimum 3 years of experience in ecommerce operations, marketplace management, or online retail.
- Experience with Amazon Seller Central, Flipkart Seller Hub, or similar platforms is preferred.
- Good working knowledge of MS Excel or Google Sheets.
6. Required Skills
- Strong analytical and numerical skills.
- Attention to detail and accuracy.
- Good communication and coordination skills.
- Ability to manage multiple tasks and meet deadlines.
- Problem-solving and follow-up skills.
- Understanding of online sales, product listings, inventory, and order workflows.
- A proactive attitude with a focus on ownership and continuous improvement.
7. What We Expect from This Role
- Take ownership of assigned ecommerce channels and daily operations.
- Identify issues proactively rather than waiting for instructions.
- Use sales data to identify opportunities for improvement.
- Maintain accurate information and operational discipline.
- Contribute to the growth and profitability of Earth Store’s online business.
Job Type: Full-time
Pay: ₹30,000.00 - ₹40,000.00 per month
Benefits:
- Health insurance
- Provident Fund
Ability to commute/relocate:
- Faridabad, Haryana: Reliably commute or planning to relocate before starting work (Preferred)
Experience:
- E-Commerce: 3 years (Preferred)
Work Location: In person
