Eco Ville The Farm

Manage all private booking inquiries (calls, WhatsApp, email). Share information, follow up on leads, and convert them into bookings. Finalize packages, calculate billing, collect advance payments. Coordinate with caterers, decorators, and the farm team. Create booking summaries, agreements, and maintain event calendars & CRM. Oversee event-day execution: setup checks, guest welcome, farm tours, guest comfort. Collect feedback, share review links, and maintain proper documentation. Maintain payment records, verify calculations, and liaise with the accounts team.