ECM Developer (FileNet)

Responsibilities:

Having 8-12 years of experience, this position will be responsible for supporting enterprise content management development, administration, and integration initiatives. ,

• Design, develop, enhance, and maintain enterprise content management solutions using IBM FileNet P8, IBM Content Manager OnDemand (CMOD), and IBM Content Navigator (ICN).
• Create, configure, and maintain FileNet object stores, document classes, metadata models, security configurations, and workflows.
• Configure and support CMOD application groups, folders, indexing configurations, and archive management processes.
• Develop and customize IBM Content Navigator desktops, repositories, viewers, plug-ins, and integrations.
• Support the complete document lifecycle including document capture, preprocessing, ingestion, archival, retrieval, and retention management.
• Develop, maintain, and troubleshoot applications using Java and C#/.NET technologies.
• Design, develop, and support web services and integrations deployed on IBM WebSphere Application Server.
• Support document capture and scanning workflows using Formworks or similar document capture solutions.
• Perform application deployment, configuration, debugging, and enhancement activities across development, test, and production environments.
• Administer and troubleshoot clustered, load-balanced ECM environments, ensuring system availability, reliability, and performance.
• Work with Oracle and SQL Server databases for application support, troubleshooting, reporting, and performance tuning.
• Analyze business and system requirements and prepare technical design and support documentation. ,
• Utilize ServiceNow for incident, access, and change management activities.
• Participate in production support activities including incident resolution, root cause analysis, performance tuning, software upgrades, and system maintenance.
• Collaborate with business analysts, architects, QA teams, infrastructure teams, and operations teams to deliver scalable ECM solutions.
• Ensure compliance with coding standards, SDLC processes, quality practices, and documentation requirements. ,
• Participate in peer reviews, testing, release management, and after-hours production support as required.

Required Skills:

• 8-12 years

  of experience in

  Enterprise Content Management (ECM)

  application development and support. ,
• Strong hands-on experience with

  IBM FileNet P8

  .
• Experience with

  IBM Content Manager OnDemand (CMOD).

• Experience with

  IBM Content Navigator (ICN) administration and customization

  .
• Proven experience designing and implementing

  FileNet object models, workflows

  , metadata structures, and document management solutions.
• Strong development experience using

  Java and C#/.NET technologies.

• Experience working with Web Services, APIs, XML, JSON, and system integrations
• Strong knowledge of

  Oracle and MS SQL Server databases

  .
• Experience supporting

  IBM WebSphere Application Server

  environments.
• Familiarity with Subversion (SVN) or other source control systems.
• Experience troubleshooting complex application, integration, and infrastructure issues.
• Strong analytical, problem-solving, and communication skills. ,
• Ability to work independently and manage multiple priorities in a fast-paced production environment. ,

Preferred Skills:

• Experience with Formworks or other enterprise document capture/scanning solutions.
• Experience developing IBM Content Navigator plug-ins and custom integrations.
• Experience supporting high-availability, clustered, and load-balanced ECM environments.
• Knowledge of enterprise workflow automation and business process management concepts.
• Experience with ServiceNow, ALM tools, and SDLC governance processes.
• Experience in Healthcare, Medicaid, or Government solutions environments.
• Exposure to ECM modernization, cloud migration, or digital transformation initiatives.
• Experience with CI/CD, DevOps practices, and automated deployment processes.

Strong understanding of enterprise document retention, records management, and compliance requirements

Shift time - 2pm -11pm IST

Work mode - Remote