First point of contact for all Fleet Service suppliers both face to face and via the telephone where required. Provide advice and support to customers / suppliers when dealing with invoice queries. Support the Fleet Coordinators when required in liaising directly with the Dealer network in assisting with the maintenance of our Group fleet. Work with Group purchase ledger to ensure timely processing of Fleet invoices. Supporting the Fleet Team with all incoming calls 35 Administration/ Records Support the booking of service repair work and diarise appointments utilising the Fleet Plan database where required. Undertake day to day management / processing of all Fleet invoices ensuring timely processing of information to Group purchase ledger. Ensure traceability of all processed invoices are kept and maintained on the invoicing spreadsheet. Provide administrative support for Fleet Service Department. Collect and distribute post on a daily basis. Ensure all credit notes are matched with Job numbers and invoicing before processing. Ensure all supplier statements are managed to ensure there are no hold up with parts supply Provide the fleet team with accurate information on invoice queries and support in resolution of any disputes. Provide support to Group purchase ledger with accurate timely information using scanned invoicing and Fleet invoicing spreadsheets Show more Show less
First point of contact for all Fleet Service suppliers both face to face and via the telephone where required. Provide advice and support to customers / suppliers when dealing with invoice queries. Support the Fleet Coordinators when required in liaising directly with the Dealer network in assisting with the maintenance of our Group fleet. Work with Group purchase ledger to ensure timely processing of Fleet invoices. Supporting the Fleet Team with all incoming calls 35 Administration/ Records Support the booking of service repair work and diarise appointments utilising the Fleet Plan database where required. Undertake day to day management / processing of all Fleet invoices ensuring timely processing of information to Group purchase ledger. Ensure traceability of all processed invoices are kept and maintained on the invoicing spreadsheet. Provide administrative support for Fleet Service Department. Collect and distribute post on a daily basis. Ensure all credit notes are matched with Job numbers and invoicing before processing. Ensure all supplier statements are managed to ensure there are no hold up with parts supply Provide the fleet team with accurate information on invoice queries and support in resolution of any disputes. Provide support to Group purchase ledger with accurate timely information using scanned invoicing and Fleet invoicing spreadsheets
First point of contact for all Fleet Service suppliers both face to face and via the telephone where required. Provide advice and support to customers / suppliers when dealing with invoice queries. Support the Fleet Coordinators when required in liaising directly with the Dealer network in assisting with the maintenance of our Group fleet. Work with Group purchase ledger to ensure timely processing of Fleet invoices. Supporting the Fleet Team with all incoming calls 35 Administration/ Records Support the booking of service repair work and diarise appointments utilising the Fleet Plan database where required. Undertake day to day management / processing of all Fleet invoices ensuring timely processing of information to Group purchase ledger. Ensure traceability of all processed invoices are kept and maintained on the invoicing spreadsheet. Provide administrative support for Fleet Service Department. Collect and distribute post on a daily basis. Ensure all credit notes are matched with Job numbers and invoicing before processing. Ensure all supplier statements are managed to ensure there are no hold up with parts supply Provide the fleet team with accurate information on invoice queries and support in resolution of any disputes. Provide support to Group purchase ledger with accurate timely information using scanned invoicing and Fleet invoicing spreadsheets
???? We&aposre Hiring! ?Position: Progress 4GL Developer Experience: 4 to 8 years Location: Noida (Hybrid Work Mode) Notice Period: Immediate Joiners, 15 Days, or 30 Days Company: Echo Managed Services (Product-Based Company) About Us: Echo Managed Service is a thriving product-based company with a strong focus on growth and innovation. We are urgently looking for an experienced Progress 4GL Developer to join our team immediately. Key Responsibilities: Develop and maintain applications using Progress 4GL Collaborate with cross-functional teams to implement solutions Troubleshoot and resolve issues in a timely manner Ensure high-quality and efficient code delivery Skills & Experience: 4 to 8 years of hands-on experience in Progress 4GL development Expertise in product-based development and support Progress 4GL With adm, Webspeed, HTML, Javascript. Secondary Skills: OpenEdge Salesforce Savvion Knowledge is an added advantage. Show more Show less
Company Description Echo Managed Services is a specialist provider in the water sector, offering outsourced customer service operations including customer contact handling, billing, meter reading, and debt collection. Echo is the developer of the UK's leading water customer care and billing system, RapidXtra, and Aptumo, a new global cloud-based water billing software solution native to Salesforce. By combining best-practice technology and processes with highly skilled and knowledgeable people, Echo provides utility companies end-to-end customer contact capabilities. For more information, visit www.echo-ms.com. Role Description This is a full-time hybrid role based in Noida, with some work-from-home flexibility, for a Progress 4GL Developer. The Progress 4GL Developer will be responsible for software development tasks such as programming, enhancing, and maintaining applications built on Progress 4GL. Daily tasks also include debugging and troubleshooting software issues, conducting code reviews, writing technical documentation, and collaborating with cross-functional teams to understand user requirements and develop solutions. Qualifications Strong Software Development and Programming skills Experience with Object-Oriented Programming (OOP) Proficient Analytical Skills for problem-solving and optimization Experience working with Databases and maintaining data integrity Good understanding of Progress 4GL Excellent written and verbal communication skills Ability to work collaboratively in a hybrid work environment Bachelor's degree in Computer Science, Information Technology, or related field is preferred
As a BPO Operations specialist at Echo Managed Services, you will be responsible for handling various customer service operations in the water sector. Your role will involve tasks such as customer contact handling, billing inquiries, meter reading coordination, and debt collection. Additionally, you will monitor system performance, troubleshoot issues, ensure efficient customer service, and collaborate with different teams to improve service delivery. Key Responsibilities - Handle customer contact handling, billing inquiries, meter reading coordination, and debt collection - Monitor system performance and troubleshoot issues - Ensure timely and efficient customer service - Collaborate with different teams to enhance service delivery Qualifications - Possess customer contact handling, customer service, and billing skills - Have experience in meter reading coordination and debt collection - Demonstrate excellent written and verbal communication skills - Utilize technical skills related to troubleshooting and system performance monitoring - Exhibit strong organizational and problem-solving abilities - Proficiency with billing systems such as RapidXtra and Aptumo is a plus - Hold a Bachelor's degree in a relevant field or equivalent work experience - Ability to work independently and in a hybrid model,