Echo Base is a private holding company pursuing special situation control investments in the digital assets space. Its global crypto team possesses deep experience in both the scaling of new ventures and the restructuring of complex assets. Echo Base seeks to leverage operational and technical synergies across its portfolio companies to drive innovation. Est. 2025. Job Overview: The Associate, IT Operations is a highly motivated and detail oriented team member with experience in technical support, diagnosing technical problems, and multiple technological platforms. This role requires strong ability to problem solve, and a passion for utilizing multiple platforms as support. The team you would be working with has a "whatever it takes" mentality to get things done and is passionate about being trusted business partners to the entire Echo Base team. What will you do: Serve as the primary technical resource for resolving issues related to digital collaboration, productivity platforms, and secure remote access tools. Provide prompt, high-quality support via ticketing and communication platforms Manage and configure various enterprise systems including ticket management, cloud-based productivity solutions, secure remote access, and identity and access management (IAM) platforms. Ensure all systems operate effectively and are kept up to date Implement and monitor security measures across internal systems. Collaborate with the security team to adhere to best practices and compliance requirements specific to our industry and operating environment Identify opportunities for automation, streamlining workflows, and enhancing overall system performance. Develop and maintain technical documentation, procedures, and training materials for end users Work closely with cross-functional teams to support digital transformation initiatives. Provide insights and recommendations for system enhancements to improve user experience and operational efficiency Lead the investigation, resolution, and documentation of technical incidents. Develop post-incident reports and contribute to root cause analysis to prevent future occurrences Who you are: Comfortable working in a fast paced environment Detail oriented and able to manage multiple projects simultaneously Problem-solving mindset with the ability to communicate findings effectively What we are looking for: Minimum 2-3 years of experience in a technical support or engineering role, ideally within a fintech or digital asset environment. strongly preferred. Extensive experience in technical support and system administration within technology-driven environments. Demonstrated expertise in managing support systems, productivity tools, secure connectivity solutions, and IAM platforms without reliance on vendor-specific technologies. Strong analytical and troubleshooting abilities. Proven capacity to diagnose complex technical issues and deliver effective solutions under pressure. Understanding of crypto transactions and blockchain preferred. Bachelor's Degree in Computer Science, Information Technology, or a related field is preferred. Relevant certifications and a minimum of 2-3 years' experience in a technical support or engineering role, ideally within a fintech or digital asset environment will be considered. Comfortable working in a fast paced environment Excellent analytical skills with strong attention to detail Show more Show less

Echo Base Global is a digital finance company creating an end-to-end crypto ecosystem built on Web3 technology. Echo Base drives interoperability across its products to create an integrated, user-first experience that simplifies the complexity of interacting with digital assets. Est. 2025. Echo Base seeks to leverage operational and technical synergies across its portfolio companies to drive innovation. Join our engineering team to craft high-performance, mission-critical interfaces that bring OmniWallet to life. As a member of this team, your focus is on delivering seamless, elegant, and secure client experiences across our entire product surface. What you'll be doing: Design, develop, and maintain high-quality mobile applications using React Native and TypeScript Lead architectural decisions and implementation of scalable, performant mobile features Collaborate closely with backend engineers, product managers, and product designers to deliver seamless mobile user experiences across iOS and Android Implement and uphold mobile-specific best practices around performance, navigation, accessibility, and testing Contribute to shared component libraries and mobile design systems Collaborate with other engineers and support code reviews, architecture discussions, and process improvements Optimize application performance, minimize load times, and enhance app responsiveness Integrate third-party web3 services and APIs to extend wallet functionality, such as authentication, transaction insights, connectivity, and blockchain data Qualification/Requirements: 5+ years of experience in software development, with at least 3+ years focused on React Native Deep knowledge of JavaScript/TypeScript and React Native's core components and APIs Experience building and shipping cross-platform apps for both iOS and Android Familiarity with React Navigation, Redux Toolkit, MobX, or other state management libraries Experience integrating with RESTful APIs and WebSockets Proficiency with mobile testing frameworks (e.g., Detox, Jest, React Native Testing Library) Experience working with native modules or bridging native code (iOS/Android) when needed Understanding of mobile UX patterns, accessibility, and responsive design principles Excellent collaboration and communication skills across engineering, design, and product teams Understanding of mobile CI/CD and release pipelines (e.g., Fastlane, EAS, GitHub Actions) Familiarity with crypto wallets / DeFi mobile apps Nice to have: Experience migrating to or working with the new React Native architecture (Fabric/TurboModules) Familiarity with OTA update tools like CodePush or Expo EAS Exposure to native iOS/Android development (Swift, Kotlin, Java) Contributions to open source or experience with building internal developer tooling Practical experience creating blockchain-enabled apps with real-world usage, such as crypto wallets, DeFi / NFT apps