E-Commerce Operations & Marketplace Specialist – Jewellery Industry

Job Description: E-Commerce Executive – Jewellery Industry

Location: Andheri East, SEEPZ, Mumbai
Experience: 1–3 Years
Employment Type: Full-Time
Work Mode: On-Site
Market: USA

Job Summary

We are looking for a detail-oriented E-Commerce Executive to manage online marketplace operations for our jewellery business, primarily targeting the USA market.

Key Responsibilities

• Manage Amazon, eBay, Shopify, Etsy, and Walmart marketplaces.
• Create and update product listings, titles, descriptions, keywords, and images.
• Handle product uploads, catalogue management, pricing, and inventory updates.
• Monitor orders, shipments, cancellations, returns, and customer queries.
• Conduct competitor research and keyword analysis.
• Implement basic SEO techniques to improve product visibility.
• Coordinate with production, photography, design, and inventory teams.
• Monitor sales performance and prepare daily reports.
• Ensure accurate jewellery product details, including metal type, gemstone details, weight, and sizes.
• Identify and resolve listing and marketplace-related issues.

Required Skills

• 1–3 years of experience in E-Commerce Operations.
• Hands-on knowledge of Amazon Seller Central, eBay, Shopify, Etsy, or Walmart.
• Experience in product listing and catalogue management.
• Basic knowledge of SEO and keyword research.
• Good knowledge of MS Excel and Google Sheets.
• Strong communication and coordination skills.

Preferred Qualifications

• Jewellery, Diamond, Gemstone, or Fashion Industry experience.
• Knowledge of the USA e-commerce market.
• Experience with ERP and inventory management systems.
• Understanding of international marketplace operations.

Salary

As per experience and company standards.

Pay: ₹30,000.00 - ₹60,000.00 per month

Benefits:

• Provident Fund

Work Location: In person