E-commerce Marketplace Specialist -Amazon /eBay/Walmart-USA Work Hours

Company: 1Source BPO

Location: Remote

Job Type: Full-Time

Job Title: E-commerce Marketplace Specialist (Amazon / eBay / Walmart)

Experience Required: 3+ years

Job Summary:

• Create, maintain and organize Google Sheets for daily records, reporting and tracking
• Monitor and maintain account health across Amazon, eBay and Walmart, ensuring compliance with marketplace policies
• Resolve account and listing issues by contacting Seller Support via calls or opening support tickets
• Create and track removal orders
• Manage customer returns and reimbursement claims
• Manage the product catalog, including creating, updating and optimizing listings
• Use AI tools to speed up daily tasks such as listing content, research and reporting

Required Skills and Qualifications:

• 3+ years of hands-on experience with Amazon Seller Central; experience with eBay and Walmart Seller Center is required
• Strong command of Google Sheets (formulas, data organization and record keeping)
• Solid understanding of account health metrics and policy compliance
• Expertise in listing creation and optimization (titles, bullet points, keywords, images, variations)
• Practical knowledge of AI tools (such as ChatGPT, Claude or similar) and how to apply them to e-commerce work
• Fast and efficient, able to handle a high volume of tasks in a fast-paced environment while maintaining accuracy
• Good communication skills for handling Seller Support and resolving cases
• Detail-oriented, organized and able to work independently

Preferred (Plus Point):

• Experience managing PPC campaigns (Sponsored Products, Sponsored Brands, keyword and bid management)