Role In this technical marketing role, you will: Develop and execute a comprehensive marketing automation strategy aligned with overall business and marketing objectives. Lead and mentor a team of marketing automation specialists to drive innovation and excellence in marketing automation while fostering a results-driven culture. Develop, implement, and optimize marketing automation workflows, nurture journeys, and lead scoring models using Salesforce Marketing Cloud (SFMC) and Salesforce Sales Cloud. Improve lead qualification and optimize lead management to improve lead conversion, sales alignment, and marketing ROI. Oversee the management and maintenance of SFMC, ensuring optimal performance and integration with other systems. Collaborate with cross-functional teams, including marketing, sales, legal, and IT to integrate marketing automation tools with other systems, streamline workflows, ensure privacy compliance, and align strategies with overall business goals. Research and evaluate new marketing automation technologies and trends, making recommendations for platform enhancements and process improvements. Establish and maintain best practices for marketing automation processes, workflows, and data management. Develop and maintain documentation for marketing automation processes, workflows, and training materials. All About You The ideal candidate for this position should have: A masters degree in appropriate field (preferably) MBA in marketing, business, communication or a related field. 10+ years of experience in marketing technology and automation. Hands-on experience with Salesforce Marketing Cloud (SFMC), with a focus on Email Studio, Journey Builder, Automation Studio, Content Builder and Audience Builder and experience in Salesforce Sales Cloud. Certification in Marketing Cloud is preferred. Knowledge of SQL queries and AMPscript is preferred. Strong analytical and problem-solving abilities to interpret data and drive actionable insights. Excellent project management skills, with ability to manage multiple initiatives, prioritize tasks, and meet deadlines in a fast-paced environment. Excellent verbal and written communication skills, with ability to collaborate effectively across teams. Proven ability to lead, inspire, and mentor a team, driving high performance and continuous improvement. Willingness to work in the EMEA time shift (12:00pm to 9:00pm IST).

Role: This Senior Specialist will lead development and execution of analytical solutions across multiple customers. The role will require strong partnership skills as this Senior Specialist will be partnering with our regional lead in the US to ensure accurate execution of customer contract terms and partnering with customers to set-up testing and validation for the solutions leveraged. Quarterly monitoring and reporting on solution validity will be required as a measure of success. The Senior Specialist in this role will manage the relationship with the client on solution deployment and any impacts, while also identifying opportunities to scale the solutions improving customer penetration in partnership with the ALM Product Lead. This role will require the ability to collaborate across a diverse group of internal global stakeholders regional partners, effectively manage multiple priorities and demands, and possess a deep understanding of transaction processing the payments card industry as it continues to evolve into a digital footprint. The role will require availability during other key regional time zones. This candidate should be intellectually curious, energetic, a self-starter and able to operate with a sense of urgency. In addition, the role requires an individual who can demonstrate discipline in prioritizing efforts, and the ability to be comfortable managing through ambiguity. Candidate needs to have strong communication skills with an ability to refine and adjust communication to gain support sponsorship from Executive Management, and experience in driving execution and alignment with Regional Teams, who may not share the same sense of prioritization or urgency. All About You: A Bachelor s Degree in business, finance, marketing, product management, or related field, or equivalent work experience (required) Knowledge / Experience Master s Degree or equivalent work experience (preferred) Knowledge of Mastercard product and services suite (desirable) Proficient in python or R, Hive, Tableau, MSBI applications, and VBA Experience with statistical modelling and predictive analytical techniques (preferred) Experience in overseeing multiple projects and initiatives concurrently Understanding of competitive offerings and industry trends Experience in working collaboratively in a cross-functional role operating with a sense of urgency to drive results Ability to influence and motivate others to achieve objectives Ability to think big and bold, innovate with intention, and deliver scalable solutions Ability to digest complex ideas and organize them into executable tasks Strong work ethic and a master of time management, organization, detail orientation, task initiation, planning and prioritization Self-starter and motivated to work independently with a proven track record of delivering success while operating within a team environment

The Role: What s it all about and what we expect you to do day to day Will report into the EVP for Customer Connectivity and will be responsible for leading, serving and enabling engineering teams who will help create, design, build, test and deploy applications at global scale. Will provide senior hands on leadership to large, diverse, engineering teams who deliver change and development to the core platforms supporting multiple applications in the portfolio- i.e. File Transfer, Gateways, Cloud First. Will be responsible to lead teams based globally who support all of Mastercards Applications engineering capability - working within the Product Engineering framework and setting direction, tone and strategy. Will have overall responsibility for the engineering excellence of applications platform, supporting the overall governance approach and its implementation within the application delivery teams with target to delivery continuously. Will manage departmental budget and tracking against finance reports. Will understand, adhere and improve the company delivery methodology and industry standards where applicable. Will be a leader and positive role model for the Mastercard Way and Product and Engineering ethos Will be a Technical leaders who is an exemplary practitioners of their craft and pragmatic visionaries. Will make a lasting impact that echoes through the technology, the services we deliver to our customers, and the company. Will work on Mastercard s hardest problems, serving and enabling teams who are building high quality, architecturally sound systems that are aligned with our Engineering Principles and business needs. Will remain hands-on 10% to 25% of time and lead by example and attracted teams across to come to them for engineering leadership, enablement and coaching. Will be End-to-End technical leader who brings considerable experience designing and implementing digital payment solutions using a broad range of technologies. Will provide strategic thinking and leadership related to a wide range of applications and systems, or software-development methodologies Will build and lead multiple high performance, highly cohesive engineering teams Will partner closely with product management to define the roadmaps, develop and deliver on new services to address market and customer needs. Talent leadership: coach team members to their maximum potential by providing objective and actionable career guidance and opportunities; identify talent gaps; recruit and retain high quality technology talent All About You and What you need to bring: Leadership ability, even by doing as required, and strategic direction to multiple teams and/or functional areas. Ability to owns responsibility for a large strategic program. Hands on coding expertise in Java or GO ecosystems to mostly write non-feature code that enabled compliance and architecture as code, leading us toward continuous delivery. Ability to enable collaboration across scrum teams, products and departments by coding interfaces, Consumer driven contracts, tests and architecture fitness functions. You are a top SME with in MA and a thought leader in industry. Experience in managing approved staffing levels are maintained, departmental and staff education, training and cross training needs are met across 10 - 15 scrum teams. Experienced in enabling teams to innovate at scale and drive revenue through product engineering excellence and capabilities like Continuous delivery and Cloud first. Ensure that staff has skills and behaviours to perform tasks fully through effective communication of goals, objectives, performance and, as necessary, improvement plans. Review, approve and ensure the implementation of new or revised operational processes and procedures. Demonstrated experience in creating of new products and more effective and efficient ways of working while responding to operational and business concerns or issues relative to future business programs, projects, or enhancements to ensure consistent delivery of quality services. Technically Fearless - you tackle intrinsically hard problems, venturing beyond comfortable approaches when necessary, and are adept at Thoughtful Risk Taking . They acquire expertise as needed, pioneer new spaces, and inspire others as to what s possible. Balanced and Pragmatic - they are pragmatic problem solvers, and apply judgment and experience to balance trade-offs between competing interests. They simplify processes and technologies while advocating a long-term view. Flexible in Approach - they adapt their approach to meet the needs of the team, project, and product. They solicit differing views and are willing to change their minds as they learn more. They recognize that there are often many viable solutions, and that sometimes the best solution is to solve a different problem, or to not solve the problem at all. Respecting What Came Before - they are grateful to their predecessors and know that they stand on the shoulders of giants. They appreciate the value of working systems and the lessons they embody. They understand that many problems are not essentially new. Leading with Decency - They value the cognitive diversity that comes from different educational, cultural, experiential backgrounds and know the best solutions rely on comfortable participation from all team members. They foster a comfortable environment for tough technical discussions where everyone can be heard. They de-escalate conflict when they see it and ensure that conversations are based on technical arguments. They mentor engineers and challenge them to engage in thoughtful disagreement. Apply judgment and experience to balance trade-offs between competing interests. Take on organization-wide and public speaking engagements and publishes white papers and blogs on relevant and emerging technical topics. Consult across teams and across program lines to identify synergies and reuse opportunities. Conduct technical interviews for hiring engineering staff and raising the performance bar. Mentor and guide software engineers and leads in the team to improve engineering productivity, quality, and technology policy compliance. Engage with external technical communities to extend our reach and benefit from the discovery outside of Mastercard and our industry.

Role Serves as an Individual Contributor over global functions such as accounts payable in the procure to pay space. Ensures quality and timely resolution for customer inquiries Manages daily operating activities as a service to deliver process automation, financial risk management and innovative customer solutions Communicates process issues or updates to stakeholders, assesses and recommends opportunities for improvement Liaises with GBSC, regional, and business teams to ensure compliance with all represented policies and controls Evaluates financial and operational performance metrics, summarizes findings and makes timely recommendations to senior leadership Reviews AP subledger for open transactions and takes appropriate action for closure. Ensures timely follow up with stakeholders to resolve and streamline the process. Ensures compliance to SOX controls and maintains documentation as assigned and serves as a point of escalation for compliance and service level issue All About You Bachelor s degree in Accounting or Finance or equivalent work experience(8-10 yrs AP experience) Experience using Oracle, Tableau and Coupa preferred. Experience managing procure to pay processes with reliance on metrics-based performance management tools Experience managing a diverse, multi-functional group Experience building trusted relationships with business partners Demonstrated successful oversight of the management and resolution of high-risk issues to ensure completeness and efficiency Experience evaluating business processes and providing advice on ways to effectively streamline processes and improve customer experience Ability to deliver results in a fast-paced environment with a sense of urgency and accuracy

Associate Managing Consultant - Marketing-3 Services within Mastercard is responsible for acquiring, engaging, and retaining customers by managing fraud and risk, enhancing cybersecurity, and improving the digital payments experience. We provide value-added services and leverage expertise, data-driven insights, and execution. Our Advisors & Consulting Services team combines traditional management consulting with Mastercard s rich data assets, proprietary platforms, and technologies to provide clients with powerful strategic insights and recommendations. Our teams work with a diverse global customer base across industries, from banking and payments to retail and restaurants. The Advisors & Consulting Services group has five specializations: Strategy & Transformation, Performance Analytics, Business Experimentation, Marketing, and Program Management. Our Marketing consultants lead the strategy development and implementation of campaigns and engagements for clients. They use customer data to provide deep direct marketing expertise across channels, evaluating campaign results and adapting the approach to optimize marketing performance. Roles and Responsibilities Client Impact Manage deliverable development and multiple workstreams on projects across a range of industries and problem statements Contribute to the development of marketing strategies and campaigns for large regional and global clients by working with technology and data Manage working relationship with client managers, and act as trusted and reliable partner Team Collaboration & Culture Develop sound business recommendations and deliver effective client presentations Plan, organize, and structure own work and that of junior project delivery consultants to generate marketing strategies and insights, and prepare presentations Lead team and external meetings, and lead or co-lead project management Collaborate with internal Mastercard stakeholders including Product and Business Development to build the firms intellectual capital and solution development Grow from coaching to enable ownership of day-to-day project management across client projects, and mentor junior consultants Qualifications Basic qualifications Undergraduate degree with work experience in marketing and campaign projects focused on one or more of the following fields: marketing content, digital and social media campaigns, digital customer experience, digital marketing, end-to-end product launch, ad-tech and mar-tech ecosystems, offline marketing activities/campaigns, media management and planning, direct response marketing Experience managing tasks or workstreams in a collaborative team environment with third parties Experience managing clients or internal stakeholders, and vendors Advanced Word, Excel, and PowerPoint skills Ability to perform multiple tasks with multiple clients in a fast-paced, deadline-driven environment Ability to communicate effectively in English and the local office language (if applicable) Eligibility to work in the country where you are applying, as well as apply for travel visas as required by travel needs Preferred qualifications Additional marketing experience in one or more of the following fields: marketing and campaign experience from agency environment, search engine optimization and search engine marketing, video making (e.g., scripting, storyboard, and content), marketing content, usability labs and experience research, print production management Global supply chain management (GSM), including sourcing new suppliers and assessing third party production vendors Experience with data visualization tools (e.g., Tableau, Power BI) Experience developing and implementing solutions and measuring impact on clients business Experience managing tasks or workstreams in a collaborative team environment with third parties Experience coaching junior delivery consultants Relevant industry expertise and/or experience in product, sales, or marketing technology MBA or master s degree with specialization in marketing or digital (not required) Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard s security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard s guidelines.

As an Associate Managing Consultant in Marketing Services, you will have the opportunity to drive key client engagements across a range of industries. Delivering of bespoke marketing strategies, consulting support and execution to deliver results to financial institutions, government, and merchants Overseeing the day-to-day work of project delivery team, you will identify creative and useful campaigns to address client problems, synthesize data and analytics into clear, sound recommendations, create effective, impactful storylines and slides. Project management responsibilities will include fostering strong internal and external partnerships to garner new business opportunities and engagements, as well as deliver integrated marketing solutions across markets. You are expected to lead junior teammates and contribute to the firms intellectual capital and solution development. At Mastercard, you are expected to not only have a tremendous impact in transforming our clients, but also have a leading role in shaping the organization s future. Bring your Passion and Expertise We recruit for and value the following core competencies: Passion: Actively seeks responsibility and takes pride in delivering the highest quality results and recommendations to our clients. Marketing Excellence: Create and implement solutions that include data-driven digital marketing initiatives, marketing automation, integrated marketing programs, business development, acquisition, portfolio marketing management, product launches to support the growth or Mastercard s business and our customers. Project Management: Clear interest in project delivery with business clients, and intuition for the way that companies make decisions. Communication and Presence: Excellent written and verbal communication skills in client-facing situations, positioning Mastercard s solutions as high value solutions in sales and delivery conversations. Teamwork: Willingness to work within small teams to produce outstanding deliverables, with a will to win attitude. Integrity: Commitment to Mastercards values of honesty and integrity with a willingness to embrace and learn from our mistakes. Diverse Perspective: Brings a unique skillset or approach to the table in every client engagement or internal activity. Qualifications Advanced degree in business with an emphasis on marketing 7 to 10 years of integrated marketing experience with tangible results in acquisition, activation and lifecycle marketing and data-driven digital performance marketing Strong knowledge and competence in leading lifecycle marketing, digital marketing platforms, data management partners and solutions, performance marketing capabilities. Integrated marketing knowledge with key focus in digital marketing planning and data-driven implementation. Ability to lead, assess and drive digital marketing solutions with client Ability to influence and manage multiple internal and external stakeholders. Grow internal and external cross functional relationships and partnerships. Excellent strategic thinking and analysis skills and a proven track record of creating solutions that increase revenue. Ability to communicate complex ideas effectively - both verbally and in writing - in English and the local office language(s) Demonstrated ability to build trust-based relationships with both junior and senior level client contacts Ability to multi-task in a fast-paced, deadline-driven environment Exposure specifically in payments and / or retail banking or merchants preferred Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard s security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard s guidelines.

Participate in 24x7 shifts. Monitor the stability of our infrastructure with various tools. Handle incident response, troubleshooting and fix for various servers/services. Handle escalations as per policies/procedures. Communicate clearly on tickets, phone calls made to the teams about various issues. Coordinate with different internal groups to resolve recurrent problems, alerts, and follow-up on escalated issues. Exhibit a sense of urgency to resolve issues. Ensure SLAs and Operational standards are met. Contribute to operations runbooks and documentations. Ensure smooth handoffs between shifts. Prepare daily, weekly, and monthly reports. Skills Strong analytical skills and a desire to learn new concepts and technologies and apply them. Strong attitude to take ownership and responsibility for the production servers/services. Familiar with supporting a production application and incident management. Understanding of infrastructure and application performance monitoring tools. AWS: Good knowledge of AWS services EC2, VPC, S3, ELB, IAM. Linux: Good knowledge of Linux systems, vi/vim, netstat, free, ps/top/atop/dstat, fstab/disk labels, filesystem, IPtables, sysstat (sar/vmstat/iostat etc), & startup scripts, sudo, selinux, audit logging. Good to have knowledge of scripting languages. Fundamentals: Basic Networking & Security, TCP/UDP, SSL certificates, Application Protocols: SMTP, HTTP, HTTPS, SSH, FTP, SFTP Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard s security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard s guidelines.

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard s security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard s guidelines.

Services within Mastercard is responsible for acquiring, engaging, and retaining customers by managing fraud and risk, enhancing cybersecurity, and improving the digital payments experience. We provide value-added services and leverage expertise, data-driven insights, and execution. Our Advisors & Consulting Services team combines traditional management consulting with Mastercard s rich data assets, proprietary platforms, and technologies to provide clients with powerful strategic insights and recommendations. Our teams work with a diverse global customer base across industries, from banking and payments to retail and restaurants. The Advisors & Consulting Services group has five specializations: Strategy & Transformation, Performance Analytics, Business Experimentation, Marketing, and Program Management. Our Marketing consultants lead the strategy development and implementation of campaigns and engagements for clients. They use customer data to provide deep direct marketing expertise across channels, evaluating campaign results and adapting the approach to optimize marketing performance. Roles and Responsibilities Client Impact Manage deliverable development and multiple workstreams on projects across a range of industries and problem statements Contribute to the development of marketing strategies and campaigns for large regional and global clients by working with technology and data Manage working relationship with client managers, and act as trusted and reliable partner Team Collaboration & Culture Develop sound business recommendations and deliver effective client presentations Plan, organize, and structure own work and that of junior project delivery consultants to generate marketing strategies and insights, and prepare presentations Lead team and external meetings, and lead or co-lead project management Collaborate with internal Mastercard stakeholders including Product and Business Development to build the firms intellectual capital and solution development Grow from coaching to enable ownership of day-to-day project management across client projects, and mentor junior consultants Qualifications Basic qualifications Undergraduate degree with work experience in marketing and campaign projects focused on one or more of the following fields: marketing content, digital and social media campaigns, digital customer experience, digital marketing, end-to-end product launch, ad-tech and mar-tech ecosystems, offline marketing activities/campaigns, media management and planning, direct response marketing Experience managing tasks or workstreams in a collaborative team environment with third parties Experience managing clients or internal stakeholders, and vendors Advanced Word, Excel, and PowerPoint skills Ability to perform multiple tasks with multiple clients in a fast-paced, deadline-driven environment Ability to communicate effectively in English and the local office language (if applicable) Eligibility to work in the country where you are applying, as well as apply for travel visas as required by travel needs Preferred qualifications Additional marketing experience in one or more of the following fields: marketing and campaign experience from agency environment, search engine optimization and search engine marketing, video making (e.g., scripting, storyboard, and content), marketing content, usability labs and experience research, print production management Global supply chain management (GSM), including sourcing new suppliers and assessing third party production vendors Experience with data visualization tools (e.g., Tableau, Power BI) Experience developing and implementing solutions and measuring impact on clients business Experience managing tasks or workstreams in a collaborative team environment with third parties Experience coaching junior delivery consultants Relevant industry expertise and/or experience in product, sales, or marketing technology MBA or master s degree with specialization in marketing or digital (not required) Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard s security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard s guidelines.

Manage deliverable development and workstreams on projects across a range of industries and problem statements Contribute to and/or develop strategies and programs for large, regional, and global clients by leveraging data and technology solutions to unlock client value Manage working relationship with client managers, and act as trusted and reliable partner Team Collaboration & Culture Develop sound business recommendations and deliver effective client presentations Plan, organize, and structure own work and that of junior project delivery consultants to identify effective analysis structures to address client problems, synthesize analyses into relevant findings, and create impactful storylines Lead team and external meetings, and lead or co-lead project management Contribute to the firms intellectual capital and solution development Grow from coaching to enable ownership of day-to-day project management across client projects, and mentor junior consultants Qualifications Basic qualifications Undergraduate degree with work experience in consulting, corporate strategy, business intelligence, business line management, or product management Experience managing clients or internal stakeholders Logical, structured thinking, and affinity for numerical analysis Advanced Word, Excel, and PowerPoint skills Ability to perform multiple tasks with multiple clients in a fast-paced, deadline-driven environment Ability to communicate effectively in English and the local office language (if applicable) Eligibility to work in the country where you are applying, as well as apply for travel visas as required by travel needs Preferred qualifications Experience managing tasks or workstreams in a collaborative team environment with third parties Experience coaching junior delivery consultants Relevant industry expertise MBA or master s degree with relevant specialization (not required) Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard s security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard s guidelines.

In this role, you will: Design, develop, and maintain secure and scalable APIs that empower users to access and utilize financial data. Contribute to the architectural design of our open banking platform, ensuring it aligns with industry best practices and evolving standards. Conduct thorough code reviews and provide constructive feedback to peers, fostering a culture of continuous improvement. Collaborate closely with product managers and other stakeholders to translate business requirements into technical solutions. Stay abreast of the latest advancements in API development, security, and open banking technologies. All about you: Essential: Possess advanced knowledge of API design principles and best practices. Have strong experience developing and deploying secure RESTful APIs using Java. Demonstrate proficiency in database technologies (SQL and NoSQL) and data modeling techniques. Exhibit excellent problem-solving and analytical skills with a keen eye for detail. Be passionate about open banking principles and the transformative potential of financial data sharing. Desirable: Familiarity with cloud computing platforms such as AWS, Azure, or GCP. Experience working with OAuth 2.0 and OpenID Connect for secure API authentication. Knowledge of financial industry standards and regulations. Contribution to open-source projects or participation in the developer community.

Role In this position, you will: Develop high quality, secure, scalable software solutions based on technical requirements Partner with Data Science and Product teams to identify business opportunities, solve problems, and deliver solutions. Program, test, document, and maintain applications in adherence with MasterCard standards, processes, and best practices. Contribute ideas and actively look for opportunities to enhance the team standards and improve efficiency. Participate in on-call pager support rotation of our live services. All About You The ideal candidate for this position should: Have a Bachelor s degree in Computer Science, Information Technology, Management Information Systems, or equivalent work experience Have a knowledge and understanding of Software Engineering Concepts and Methodologies Have experience with python, or an eagerness to learn python Always look for potential solutions to solve problems Have good exposure to programming in an object oriented language, SQL, git, REST APIs, unit testing, and documentation Other desired qualities include: Be skilled at explaining technical problems succinctly and clearly Ability to work as a member of a geographically distributed project team

The Role: Managing the growth of Mastercard s Prepaid Management Services (MPMS) websites: Including product capabilities, Web, CMS and mobile app updates and constant innovation to drive business success online. Attending scrum ceremonies and working closely with internal web and mobile development teams, to improve the user experience and always put the customer first. Delivering digital platforms for MPMS and clients, including the launch of new marketing, servicing sites and mobile application. Implement digital best practice, improve existing customer experience and drive financial growth with a focus on platform consolidation. Use data driven insights to reduce customer friction across our portfolio of websites and mobile apps. Provide regular analytical reporting and recommendations based on data. Partnering with and supporting regional team (Marketing, Product and Sales in particular) to advise on best practice digital execution and instigate change for the better. About you: The role requires someone with a strong all-round approach to digital; ranging from content management, launching of new features/functionality in production and a strong desire to innovate and learn from the ecommerce industry. Identifies issues that will keep the platform features from delivering on time and/or with the desired requirements and works with internal teams and customer service to identify, classify, and prioritize feature-level customer issues. A team player that wishes to support an innovative and fun global team by aligning to strategy, understanding the goals of the team and always working towards success. Excellent communication, presentation and interpersonal skills including the ability to work with and influence people across the organisation Reviews product demo against acceptance criteria for the feature set Supports and participates in post-launch reviews and ensures feedback is reincorporated into the feature Enables self-service support and/or works to reduce overhead Owns and manages product documentation ensuring features and associated documentation are clear. Experience in the SAFe/Agile software development lifecycle methodology A background in financial services is desirable; knowledge/experience in actively managing websites or mobile apps is a must. A background in financial services is desirable; knowledge/experience in actively managing websites or mobile apps is a must.

Responsible for the analysis, design, development and delivery of software solutions. Define requirements for new applications and customization adhering to MasterCard standards, processes and best practices. Develop, customize, and test applications to integrate to MasterCard s specifications. Provide leadership, mentoring, and technical training to other team members Major Accountabilities: Plan, design and develop technical solutions and alternatives to meet business requirements in adherence with MasterCard standards, processes and best practices. Lead day to day system development and maintenance activities of the team to meet service level agreements (SLAs) and create solutions with high level of innovation, cost effectiveness, high quality and faster time to market. Accountable for full systems development life cycle including creating high quality requirements documents, use-cases, design and other technical artifacts including but not limited to detailed test strategy/test design, performance benchmarking, release rollout and deployment plans, contingency/back-out plans, feasibility study, cost and time analysis and detailed estimates. Perform system maintenance, production incident problem management, identification of root cause, remediation of the problems and on-call pager support schedule. Select appropriate technical frameworks and solution delivery methodology. Adapt to the technical artifact templates per the needs of the project and technology. Contribute ideas to help ensure that required standards and processes are in place. Maintain solution and technology road maps. Research and evaluate current and upcoming technologies and frameworks. Participate in PoCs (Proof of Concept) and help the Department with selection of Vendor Solutions, Technologies, Methodologies and Frameworks. Collaborate with Vendor Resources for Support of Products. Conduct brownbag sessions on new and upcoming technologies, methodologies and application appropriate frameworks. Ensure knowledge transfer of vendor technology to MasterCard staff. Provide technical training to the other team members. Follow and promote Quality Assurance and Quality Control processes in the department. Actively look for opportunities to enhance standards and improve process efficiency. Mentor and guide other team members during all phases of the SDLC. Ensure adequate test coverage in Unit Testing, System Testing/Integration Testing and Performance Testing. Perform Quality Inspections and Walkthroughs through out the SDLC including Requirements Review, Design Review, Code Review and Security Review to ensure compliance with MasterCard standards. Co-ordinate offshore development and manage day to day activities. Education: Bachelors degree in Information Systems, Information Technology, Computer Science or Engineering or equivalent work experience. Knowledge / Experience: 4 to 8 years of experience in related field. 2 to 4 years of experience in delivering secure solutions in Financial Services Sector is preferred. Broad understanding of Software Engineering Concepts and Methodologies is required. Demonstrate MC Core Competencies. Skills/ Abilities : Must be high-energy, detail-oriented, proactive and have the ability to function under pressure in an independent environment. Must provide the necessary skills to have a high degree of initiative and self-motivation to drive results. Possesses strong communication skills -- both verbal and written - and strong relationship, collaborative skills and organizational skills. Willingness and ability to learn and take on challenging opportunities and to work as a member of matrix based diverse and geographically distributed project team.

Role In this role, you will: Participate in the implementation of new systems, develop strategic thinking and develop process, tools, and frameworks to help ensure effectiveness across teams Be responsible for the analysis, design, development and delivery of software solutions Define requirements for new applications and customizations, adhering to standards, processes and best practices Plan and execute maintenance, upgrades, and migrations activities in different environments as Dev, Stage, and Prod Design and develop resilient scalable infrastructure that avoids downtime and service interruptions Interface with external logging, monitoring, and security vendors Build out infrastructure as code, standard system images, and application images in Docker Oversees and provides technical support to junior team members Provide oncall coverage on rotation basis All About You Skills and experience required to be successful in this role: Managing medium-sized project/initiatives as an individual contributor with advanced knowledge within discipline, leading a segment of several initiatives or a larger initiative, or formally supervise a small team, and assigns day-to-day work Design and develop applications, system to system interfaces and complete software solutions, performs vendor-related activities, and creates documentation such as user guides and software development guides Oversee and provide technical support to junior team members Significant advanced code development, code review and modest day-to-day support duties Expertise in AWS Cloud, developing solution offerings for new and existing Cloud projects. Demonstrate a advanced level of knowledge and understanding of various AWS service offerings Kubernetes experience, managing large scale Kubernetes clusters. Experience with kops or Rancher or any equivalent provided cluster, alternate CNIs and managing scalability of the cluster Infrastructure as Code Experience, demonstrate advanced level of programming methodologies used to augment terraform using Python, bash, or Go and related programming tools such as VSCode and git Expertise in Kubernetes cluster backup and restoration techniques and tools Be creative with solutioning yet be simple with implementation Technology, Tools Required: Kubernetes - Certified Kubernetes Administrator level expertise AWS - Solution Architect Professional or Associate level expertise Kops/Rancher/EKS - Cluster provisioning tool expert level experience Terraform - IaC expert level experience CI/CD - Gitlab or equivalent continuous delivery tool expertise Linux - Linux expertise and Certifications Cluster back and restore tech stack Autoscaling Kubernetes nodes - scaling solutions RBAC configuration for cluster access Service mesh - experience managing a large scale prod environment Corporate Security Responsibility Every person working for, or on behalf of, Mastercard is responsible for information security. All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and therefore, it is expected that the successful candidate for this position must: Abide by Mastercard s security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard s guidelines. Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard s security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard s guidelines.

Role Responsible for programming, testing, implementation, documentation, maintenance and support of systems application software in adherence with MasterCard standards, processes and best practices. Develop high quality, secure, scalable software solutions based on technical requirements specifications and design artifacts within expected time and budget. Research, create and evaluate technical solution alternatives for the business needs current and upcoming technologies and frameworks. Perform feasibility studies, logic designs, detailed systems flowcharting, analysis of input-output flow, cost and time analysis. Work with project team to meet scheduled due dates, while identifying emerging issues and recommending solutions for problems and independently perform assigned tasks, perform production incident management. Participate in on-call pager support rotation. Document software programs per Software Development Best Practices. Follow MasterCard Quality Assurance and Quality Control processes. Assist Senior Team members in modification of the documentation templates per the needs of the project and technology. Contribute ideas to help ensure that required standards and processes are in place and actively look for opportunities to enhance standards and improve process efficiency. Support collection and reporting of project and software metrics. Education: Bachelors degree in Information Technology, Computer Science or Management Information Systems or equivalent work experience. All About You Thorough knowledge and understanding of Software Engineering Concepts and Methodologies is required. Must demonstrate MC Core Competencies. 2 to 4 years of experience in software engineering field. Skills/ Abilities: Must be high-energy, detail-oriented and proactive with the ability to function under pressure in an independent environment. Must provide the necessary skills to have a high degree of initiative and self-motivation with a willingness and ability to learn and take on challenging opportunities. Strong communication skills -- both verbal and written - with strong relationship, collaborative skills and organizational skills. Ability to work as a member of matrix based diverse and geographically distributed project team.

Role In this position, you will: Develop high quality, secure, scalable software solutions based on technical requirements Partner with Data Science and Product teams to identify business opportunities, solve problems, and deliver solutions. Program, test, document, and maintain applications in adherence with MasterCard standards, processes, and best practices. Manage software engineers and assist in their career development Participate in on-call pager support rotation of our live services. All About You The ideal candidate for this position should: Have a Bachelor s degree in Computer Science, Information Technology, Management Information Systems, or equivalent work experience Have a knowledge and understanding of Software Engineering Concepts and Methodologies Have experience with python, or an eagerness to learn python Always look for potential solutions to solve problems Have good exposure to programming in an object oriented language, SQL, git, REST APIs, unit testing, and documentation Other desired qualities include: Be skilled at explaining technical problems succinctly and clearly Ability to work as a member of a geographically distributed project team

Role Provides ongoing program design and analytical support for Mastercards Total Rewards programs Develops reports and conducts analyses to track the success of the compensation offer process Evaluates and recommends improvements to analytics processes and/or tools Analyzes quantitative and qualitative rewards market trends and best practices to identify implications for relevant rewards programs Works with GBSC-HR on the effective management of Total Rewards data and technology in Workday and third party systems. Has expertise in Total Rewards systems and process flows Participates in a robust peer review process and guides junior level colleagues and applies judgement regarding when to escalate issues or concerns All about you Extensive experience analyzing internal and external market rewards programs and competitive practices Consistently delivered accurate, high quality and well-organized reports on rewards metrics and data Created and delivered Total Rewards communications to business unit/market stakeholders Demonstrated knowledge of market and internal best-practices

Role Support product enablement effort, maximizing customer retention and driving increased penetration Synthesize customer data and input to expand Operational Insights business Act as an expert, advocate, and champion for OI program products Coordinate across cross-functional teams for product sales, usage, and continuous product enhancement Lead critical analysis for product activities including customer segmentation, pricing, KPI reporting, and sales/marketing campaigns. Support other activities like market research and business case development Effectively communicate data insights and their relevance to the business context Build strong working relationships with a diverse group of internal and external stakeholders to achieve product goals All About You Bachelor s degree in business or relevant experience Highly experienced in conducting data analysis to support commercial activities of a product business Strong experience with analytical solutions designed for payments or a related financial services sectors preferred Well-versed in Excel, Python, Hadoop, Tableau, and related analytics tools and experience running analysis on large datasets Strategic mindset to solve complex and ambiguous problems Highly organized and able to deal with multiple and competing priorities; strong ability to decode customer/stakeholder requests Experience of developing and driving end to end execution of initiatives - particularly in a cross-functional environment, managing and prioritizing competing initiatives Strong communication influencing skills to work with internal and external stakeholders, with ability to clearly articulate problem statements and opportunity areas

Role Open Banking Program Managers define and organize the work, outline tenets, analyze data, drive performance improvements, and influence resource allocation for all stages of execution. Creates mechanisms to effectively report out and control execution. Recognizes complexity and creates predictable delivery paths for large and/or complex efforts. Measurably improves, streamlines, and/or eliminates excess processes. Utilizes cross organizational mechanisms to describe and drive continuous improvements. Understands the business strategy and design approaches within product, program or domain with depth to be credible and effective with teams they work with. Can competently represent team s services or interests. Communicates complex issues and decisions in clear and concise summaries to a variety of audiences. Communications are instructional (i.e. provide insights and lessons learned). Drive mindful discussion with business and technical stakeholders that lead to timely decisions. Can communicate with confidence 3+ levels up. Understands the needs of the various internal teams, including but not limited to, Product, Architecture, Engineering, Infrastructure, Customer Delivery, Legal, Risk Compliance, and Sales. Regularly reviews metrics and proactively seeks out new and improved data/mechanisms for visibility ensuring the program stays aligned with organization objectives. Supports other Open Banking Program Managers with critical tasks that align to the demand management process, such as key performance indicator tracking, data quality, etc. Self-starter, able to work with ambiguity and with limited guidance. All About You Experience with program management functions, such as intake of work, prioritization, capacity planning, data integrity, reporting, etc. Experience working in a cross-fuctional program model Able to continuously assess areas for process improvement across the program and drive improvements to completion Experience operating autonomously across multiple teams, demonstrated critical thinking, and thought leadership Demonstrated experience breaking down problems, organizing work, and driving execution of program objectives Can communicate to executives, peers, and staff with impact, eloquence, and authenticity Demonstrated experience building relationships, partnering with, and influencing dependent teams to drive transformational change Experience with tools such as Aha! and Jira required; experience with Power BI and DOMO preferred