Senior Specialist, Product Management

Job Description

Role Support product enablement effort, maximizing customer retention and driving increased penetration Synthesize customer data and input to expand Operational Insights business Act as an expert, advocate, and champion for OI program products Coordinate across cross-functional teams for product sales, usage, and continuous product enhancement Lead critical analysis for product activities including customer segmentation, pricing, KPI reporting, and sales/marketing campaigns. Support other activities like market research and business case development Effectively communicate data insights and their relevance to the business context Build strong working relationships with a diverse group of internal and external stakeholders to achieve product goals All About You Bachelor s degree in business or relevant experience Highly experienced in conducting data analysis to support commercial activities of a product business Strong experience with analytical solutions designed for payments or a related financial services sectors preferred Well-versed in Excel, Python, Hadoop, Tableau, and related analytics tools and experience running analysis on large datasets Strategic mindset to solve complex and ambiguous problems Highly organized and able to deal with multiple and competing priorities; strong ability to decode customer/stakeholder requests Experience of developing and driving end to end execution of initiatives - particularly in a cross-functional environment, managing and prioritizing competing initiatives Strong communication influencing skills to work with internal and external stakeholders, with ability to clearly articulate problem statements and opportunity areas