DWhiteFeather

Role Overview We are seeking a professional Front Desk Manager to oversee daily front office operations, lead the reception team, and ensure a seamless client experience. This role requires excellent communication, organizational, and leadership skills to manage staff and clients effectively. Key Responsibilities Welcome and assist clients, ensuring a warm and professional environment. Manage appointment scheduling, confirmations, and follow-ups. Supervise and train front desk staff, monitor performance, and maintain rosters. Coordinate between doctors, therapists, and staff for smooth clinic operations. Oversee billing, payments, and basic financial reconciliation. Handle client queries, feedback, and complaints with professionalism. Maintain accurate client records and uphold confidentiality. Support clinic promotions and ensure reception area standards.