Dreamland Visa Consultancy

Visa Consultant (Client Support & Documentation) 📍 Location: Vadodara, Gujarat, India 🕙 Office Hours: Monday to Saturday, 10:00 AM – 6:30 PM Job Responsibilities: ✅ Attend and counsel walk-in and referred clients (focus on UK Visitor Visas) ✅ Explain documentation requirements clearly and guide clients step by step ✅ Assist with filling out visa forms and appointment bookings (guidance, not filing) ✅ Scan and organise all documents and forward them to our UK partner for processing ✅ Manage and follow up on leads generated by our digital marketing partner ✅ Maintain accurate records of client interactions, documents, and progress updates ✅ Communicate professionally via email, phone, and in person with clients ✅ Ensure all documentation complies with UKVI requirements (primary) and US visa requirements (advantage) ✅ Convert inquiries into confirmed clients through effective counselling and follow-ups ✅ Support office tasks to ensure smooth day-to-day operations Skills Required ✔️ Excellent communication skills in English, Hindi, and Gujarati ✔️ Knowledge of UK Visitor Visa process (must-have); knowledge of US Visitor Visa is an added advantage ✔️ Strong customer service, counselling, and follow-up skills ✔️ Basic computer knowledge (scanning, email, MS Office/Google Workspace) ✔️ Professional email writing and documentation skills ✔️ Ability to manage leads and track client status systematically ✔️ Punctuality, reliability, and attention to detail ✔️ Marketing and persuasion skills to convert inquiries into clients