Visa Consultant (Client Support & Documentation) 📍 Location: Vadodara, Gujarat, India 🕙 Office Hours: Monday to Saturday, 10:00 AM – 6:30 PM Job Responsibilities: ✅ Attend and counsel walk-in and referred clients (focus on UK Visitor Visas) ✅ Explain documentation requirements clearly and guide clients step by step ✅ Assist with filling out visa forms and appointment bookings (guidance, not filing) ✅ Scan and organise all documents and forward them to our UK partner for processing ✅ Manage and follow up on leads generated by our digital marketing partner ✅ Maintain accurate records of client interactions, documents, and progress updates ✅ Communicate professionally via email, phone, and in person with clients ✅ Ensure all documentation complies with UKVI requirements (primary) and US visa requirements (advantage) ✅ Convert inquiries into confirmed clients through effective counselling and follow-ups ✅ Support office tasks to ensure smooth day-to-day operations Skills Required ✔️ Excellent communication skills in English, Hindi, and Gujarati ✔️ Knowledge of UK Visitor Visa process (must-have); knowledge of US Visitor Visa is an added advantage ✔️ Strong customer service, counselling, and follow-up skills ✔️ Basic computer knowledge (scanning, email, MS Office/Google Workspace) ✔️ Professional email writing and documentation skills ✔️ Ability to manage leads and track client status systematically ✔️ Punctuality, reliability, and attention to detail ✔️ Marketing and persuasion skills to convert inquiries into clients
📍 Location: Vadodara, Gujarat, India 🕙 Office Hours: Monday to Saturday, 10:00 AM – 6:30 PM Job Responsibilities: ✅ Act as the primary contact person for all clients and office operations ✅ Run the consultancy office independently while the owner is based outside India (remote support available) ✅ Handle end-to-end UK Visitor Visa cases, from consultation to final file preparation ✅ Conduct detailed client counselling and assess eligibility honestly ✅ Advise clients on complete documentation requirements as per UKVI guidelines ✅ Fill online visa application forms accurately and responsibly ✅ Review, verify, organise, and prepare visa documents with high accuracy ✅ Scan, structure, and compile complete visa files as per UKVI standards ✅ Coordinate and share prepared files with the UK-based partner ✅ Manage front-office, reception, and basic administrative work ✅ Plan and run promotions to generate leads (online & offline) ✅ Handle and manage social media enquiries and office contact channels ✅ Follow up on all leads and convert inquiries into confirmed clients ✅ Maintain proper client records, document checklists, and application tracking ✅ Ensure smooth day-to-day functioning of the consultancy office Skills Required: ✔️ Strong communication skills in English, Hindi, and Gujarati ✔️ Proven hands-on experience in UK Visitor Visa processing and documentation ✔️ Ability to independently manage the office and take full responsibility ✔️ Good computer skills (online forms, scanning, email, MS Office / Google Workspace) ✔️ Experience handling social media leads and client enquiries ✔️ Strong sales, marketing, and follow-up skills ✔️ Highly organised, detail-oriented, and disciplined ✔️ Trustworthy, punctual, and reliable Ideal Candidate Profile: 3 years experience in visa consultancy / travel / immigration support Comfortable acting as office-in-charge / lead consultant Looking for a long-term role with responsibility and trust