D.P Solution

Field Visits: Visit customers or clients with overdue payments to collect pending dues or installments in person. Debt Recovery: Persuade defaulters to make on-the-spot payments or agree to structured repayment plans. Customer Verification: Verify customer details, addresses, and contact information during field visits. Negotiation: Handle objections and negotiate amicable settlement terms while maintaining company guidelines. Documentation: Collect relevant documents such as payment receipts, acknowledgment letters, or settlement agreements. Reporting: Submit daily reports on collections, customer feedback, and field activities to the team leader or manager. Cash Handling: Ensure safe handling and timely deposit of collected payments into designated company accounts. Coordination: Work closely with telecallers, recovery managers, and finance teams for effective follow-up and case updates. Compliance: Adhere to company policies, ethical collection practices, and legal / regulatory norms during recovery activities. Target Achievement: Meet assigned collection and recovery targets within defined timelines while maintaining professionalism and integrity.