-Responsibilities: Meet sales targets through effective communication &negotiation skills. Generate leads, close deals, manage customer relationship Successfully create new customer by visiting them on field, follow up and close sales .
Customer Service: Strong interpersonal skills to provide warm, friendly, and efficient service to all guests. Communication: Ability to communicate clearly and effectively with guests and colleagues. Technical Proficiency: Competence in using front office software, booking systems, and other computer systems. Organization: Skill in managing multiple tasks, records, and guest requests efficiently. Problem-Solving: Ability to handle guest complaints and unforeseen issues proactively. Knowledge of Operations: Familiarity with all aspects of the hotel's operations to answer guest questions and coordinate effectively.
Guestroom Cleaning: Thoroughly clean and sanitize guest rooms, bathrooms, and common areas to meet hotel standards. Linen and Amenities: Make beds, change linens, replenish toiletries, towels, and other guest supplies. Floor Care: Vacuum carpets, sweep and mop hard floors, and ensure cleanliness in hallways, lobbies, and other public spaces. Trash and Waste Removal: Empty trash bins and handle recycling in guest rooms and public areas. Restocking: Keep housekeeping carts and floor closets stocked with cleaning supplies and amenities. Teamwork: Collaborate with other housekeeping staff and departments to ensure efficient operations. Safety Protocols: Adhere to all health and safety procedures, including proper handling of cleaning chemicals and use of personal protective equipment. Guest Privacy: Respect guest privacy by adhering to "Do Not Disturb" signs and maintaining confidentiality.