Company: Doma and Boma Foods Pvt. Ltd. Location: Kolkata (Middleton Street / Park Street) Job Type: Full-time | On-site (11:30 am to 11:30 pm with a shift break in between) About Us Doma and Boma Foods Pvt. Ltd. operates beloved Kolkata dining destinations like Blue Poppy and Boma Asian Bakery, blending Himalayan, Tibetan, and Asian fusion cuisines. We are seeking an experienced Restaurant Manager to lead daily operations, inspire our team, and deliver memorable dining experiences. Key Responsibilities Oversee all aspects of restaurant operations, including front-of-house and back-of-house teams Manage staff scheduling, training, and performance to maintain service excellence Monitor food quality, presentation, and hygiene to meet company and FSSAI standards Handle customer queries, feedback, and complaints professionally Manage inventory, supplier relationships, and cost control to optimize profitability Drive sales through upselling, promotions, and local marketing initiatives Ensure smooth coordination between kitchen, service, and management teams Prepare and analyze daily/weekly reports on sales, labor, and expenses Uphold brand standards and foster a positive work culture Qualifications Minimum 2–4 years of experience in restaurant or hospitality management Strong leadership, communication, and problem-solving skills Knowledge of food safety regulations and POS systems Ability to thrive in a fast-paced environment and manage peak service hours Degree or diploma in hospitality management preferred (not mandatory) Perks & Benefits Competitive salary: ₹15,000 – ₹20,000 per month (depending on experience) Performance-based incentives and bonuses Paid leave and sick leave Free staff meals during shifts Opportunity to grow within a well-established and expanding hospitality group
Job description: Position: Guest Service Associate (GSA) Location: Middleton Street Working Hours: 10:00 AM - 10:30 PM (with a shift break) Job Summary: We are seeking enthusiastic and dedicated Guest Service Associate (GSA) to join our team. The ideal candidates will be responsible for providing top-notch customer service, maintaining cleanliness, and ensuring a smooth dining experience for our guests. Key Responsibilities: Guest Interaction: Strong communication and interpersonal skills. Excellent problem-solving abilities. Attention to detail and a guest-oriented approach. Ability to handle high-pressure situations. Knowledge of the menu, food preparation, and beverages (especially in fine dining). Welcome and assist guests upon arrival. Address guest inquiries, complaints, or concerns promptly and professionally. Provide information about menu items, services, or special events. Service Delivery: Take orders accurately and deliver food and beverages in a timely manner. Ensure the table setting is clean, organized, and properly arranged. Handle billing and payment processing. Upselling and Recommendations: Suggest menu items, beverages, or promotions based on guest preferences. Promote additional services or events hosted by the establishment. Coordination with Team: Communicate effectively with kitchen staff and management for smooth service. Collaborate with other servers or staff to manage high guest volumes. Maintenance and Cleanliness: Maintain cleanliness in the dining and service areas. Ensure compliance with hygiene and safety regulations. Benefits: Competitive salary Employee meals Opportunity for career growth within the restaurant Friendly and supportive work environment If you are passionate about hospitality and eager to be part of a team dedicated to delivering an unforgettable dining experience, we would love to hear from you.