Disaster Recovery Manager With ITSM

Role :-

Experience :- 6 to 12 Years

Location :- Chennai and Bangalore

Work Mode :- 3 Days office (Hybrid )

Job Type :- Full Time

Role Overview

Seeking a DRBCP and ITSM Specialist to lead endtoend disaster recovery planning execution and governance for enterprise applications The role requires strong coordination across Infra DBA Application and business teams along with handson execution of DR drills

Key Responsibilities

Own and manage endtoend DR test lifecycle scope planning execution closure

Lead failover validation and failback activities across systems

Coordinate with crossfunctional teams for seamless DR execution

Act as central SPOC for stakeholder client communication during DR events

Track RTORPO adherence and recovery validation metrics

Identify risks drive issue resolution and manage escalations

Conduct posttest reviews PIRs and drive continuous improvements

Ensure DR documentation is updated compliant and auditready

Required Skills

Strong understanding of DR BCP concepts RTO RPO recovery strategies

Solid project management coordination skills

Experience working with Infra DB Application Network teams

Strong stakeholder clientfacing communication skills

Good analytical and problemsolving capability

Good understanding of incident change and problem management

Technical Exposure

Knowledge of Infrastructure Applications DB dependencies

ServiceNow ITSM tools

MS Teams SharePoint Excel

Project tracking tools MS Project Jira

Good to Have

Exposure to Incident Problem Change Management

Experience in DR governance audits and compliance

Experience handling enterprise DR drills crisis scenarios

What We Offer

Opportunity to lead enterprisescale DR programs

Direct exposure to clientfacing critical operations

Ownership of business resilience continuity initiatives

Skills

Mandatory Skills :