Delivery Director-Bangalore
Are you a delivery leader who started as a software engineer and still enjoys going deep on technology? Were looking for a Delivery Director to lead large, complex programs for enterprise clients, with a strong focus on Banking and Payments.
What you’ll own
- Delivery of large, complex programs end to end, including scope, budget, timeline, quality and SLA commitments.
- A distributed delivery organization across multiple teams and locations, working through a layer of senior leaders who report to you.
- Delivery governance: steering committees, QBRs, escalation paths and RAID management, with leading indicators that catch problems early.
- Account financials, including budget, margin and forecasting, plus change requests and contract obligations under Fixed Price and Managed Services models.
- The balance between implementation projects and run/support work under SLA.
- Senior client relationships: building trust with client executives, handling difficult negotiations, being open about bad news, and growing existing accounts.
- Agile at scale across many teams, along with operational metrics (e.g. DORA, defect leakage, utilization) that show measurable improvement.
- The team itself: hiring, developing and retaining strong performers, coaching senior leaders, and planning succession.
- Hands-on input on technology: taking part in design discussions, challenging architects with evidence, and contributing to technical topics on projects.
What you bring (must-have)
- A career that started in software engineering and grew through the technical ladder into Technical Program Management or Delivery Management.
- At least 3 years of delivery leadership in IT services companies, including recent services experience.
- A track record of managing Fixed Price, Managed Services Agile projects.
- Experience leading enterprise-scale programs, cloud transformation programs, or cloud-native microservices applications.
- Strong hands-on depth in at least one of AI/GenAI, Cloud, or Data (Data Engineering, Analytics, Data Science, ML), plus a Java / full-stack delivery background.
- Clear, confident communication in English with client executives and senior internal stakeholders.
What sets you apart (preferred)
- Experience leading delivery organizations of 250+ people across locations.
- Banking or Payments domain experience, such as cards, real-time payments, core banking, risk or fraud, and familiarity with regulatory constraints like PCI.
- Experience setting up or running a GCC or global delivery center.
- Delivery of distributed, high-load systems with demanding throughput and availability targets.
- Production experience with GenAI, including evaluation, guardrails, data privacy and cost control, or with FinOps, cloud security and resilience in regulated environments, or with data governance and MLOps.
Location:
If you’ve owned large programs, can talk numbers and outcomes, and want to stay close to the technology, we’d love to hear from you. Apply here or send me a message.
