Digitals India Security Products Pvt ltd

Roles and Responsibilities Install, configure, test, and maintain security systems such as access control, biometric devices, CCTV cameras, fire alarm systems, intrusion detection systems (IDS), NVRs/DVRs. Perform on-site visits to install new equipment and troubleshoot issues with existing systems. Conduct regular checks on system functionality and perform routine maintenance tasks. Collaborate with customers to understand their requirements and provide solutions for their electronic security needs. Ensure compliance with industry standards and regulations related to electronic security.

Roles and Responsibilities Leverage existing relationships with government officials for new projects related to surveillance, fire safety, and security alarm systems. Develop new business opportunities through lead generation, prospecting, and relationship-building with potential clients. Maintain up-to-date knowledge of CCTV, fire alarm, intrusion alarm systems, access control, and integrated command center technologies. Manage existing client relationships to identify upsell/cross-sell opportunities and ensure customer satisfaction. Collaborate with internal teams (e.g., sales, marketing) to develop strategies for acquiring new customers and growing revenue streams. Analyse market trends, competitor activity, and customer needs to inform business development initiatives. Prepare and submit end-to-end bid documentation for RFPs, RFQs, EOIs related to CCTV, Fire Alarm, and Security Systems. Provide regular reporting on sales performance, forecasts, and pipeline status to senior management. Build and maintain strong relationships with key decision-makers in government departments (Police, Municipal Corporations, Railways, Defense, Education, etc.). Act as the primary point of contact for pre-sales, execution, and post-sales support. Identify and pursue new business opportunities within various government departments and public sector undertakings (PSUs). Build and maintain strong relationships with key stakeholders, officials, and decision-makers in government organizations. Ensure high client satisfaction through regular follow-ups and issue resolution.

Roles and Responsibilities Manage day-to-day accounting operations, including journal entries, voucher entry, ledger posting, sales vouchers, cash vouchers, credit notes, tax invoices, debit notes, E way bills, party reconciliations, branch reconciliations. Maintain compliance with GST regulations by filing returns on time. Perform bank reconciliations to ensure accuracy of financial records. Provide support in TDS return filing process. Ensure accurate and timely preparation of financial statements (Balance Sheet & Profit & Loss Statement). Coordinate with internal teams (sales, finance, operations) to deliver timely and high-quality service. Prepare and present regular reports on account status and performance metrics. Identify upselling or cross-selling opportunities to expand account revenue.

Key Responsibilities: Plan and oversee security system installations (CCTV, alarms, fire systems, etc.) across assigned locations. Coordinate with Installation Coordinators to ensure on-time execution. Monitor AMC and complaint closure activities through the respective coordinators. Liaise with Bank officials (security officers, managers) for new orders, billing, approvals, and payments. Ensure 100% documentation and compliance with internal project milestones and customer SLAs. Attend internal review meetings and prepare MIS reports on project health, timelines, and challenges. Resolve escalations related to operations and service delivery. Required Skills & Qualifications: Graduate in Engineering / Electronics / ITI / any technical field (preferred). 5+ years of experience in operations, project coordination, or service management in the security systems domain. Strong coordination and people management skills. Proficiency in MS Office, especially Excel and reporting tools. Familiarity with installation/service lifecycle of CCTV, burglar alarms, and fire alarm systems. Excellent verbal and written communication skills