Digital Business Analyst

About Signify

Through bold discovery and cutting-edge innovation, we lead an industry that is vital for the future of our planet: lighting. Through our leadership in connected lighting and the Internet of Things, we're breaking new ground in data analytics, AI, and smart solutions for homes, offices, cities, and beyond.

At Signify, you can shape tomorrow by building on our incredible 125+ year legacy while working toward even bolder sustainability goals. Our culture of continuous learning, creativity, and commitment to diversity and inclusion empowers you to grow your skills and career.

Join us, and together, we’ll transform our industry, making a lasting difference for brighter lives and a better world.

More about the role

Job Summary

Designs and optimizes digital services to meet user requirements. Collaborates with cross-functional teams to ensure seamless integration of digital solutions. Analyzes system performance and implements improvements to enhance functionality.

KPI's

• First Time Right – Changes after the project go live due to gap in gathering requirement, defining scope, specification, definition of done.
• Requirement gathering and analysis for project delivery.
• Incidents and Change Requests. Number of issues after Go-Live.
• User support & training.
• Automation of reports.
• Meeting the reporting SLA.

Grading Differentiators

• Expert knowledge to create reports and dashboards using different data sources.
• Expert partner to business key users and/or designated BPE/BPO.
• Thought leader in a reporting (sub)domain.
• This is a leader team member role that works independently and supervises other team members.
• Mastery of relevant technologies and multiple domains (M2O, I2M etc.).

Everything we’ll do for you

You can grow a lasting career here. We’ll encourage you, support you, and challenge you. We’ll help you learn and progress in a way that’s right for you, with coaching and mentoring along the way. We’ll listen to you too, because we see and value every one of our 27,000+ people. We believe that a diverse and inclusive workplace fosters creativity, innovation, and a full spectrum of bright ideas. With a global workforce present in 70+ countries, we are dedicated to creating an inclusive environment where every voice is heard and valued, helping us all achieve more together.

Come join us, and together we can light up the future.