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Dialpad

Dialpad is the leading Ai-Powered Customer Intelligence Platform that is completely transforming how the world works together, with one beautiful workspace that seamlessly combines the most advanced Ai Contact Center, Ai Sales, Ai Voice, and Ai Meetings with Ai Messaging. Over 30,000 innovative brands and millions of people use Dialpad to unlock productivity, collaboration, and customer satisfaction with real-time Ai insights. Customers include WeWork, Uber, Motorola Solutions, Domo and Xero. Investors include Amasia, Andreessen Horowitz, Felicis Ventures, GV, ICONIQ Capital, Salesforce Ventures, Scale Venture Partners, Section 32, Softbank and Work-Bench.

475 Reviews in Dialpad
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Stranger T
2 years ago
For anyone looking to advance your customer service, Dialdesk is a true game-changer. You can manage all of your client contacts in one location with their robust suite of tools, which includes CRM, dialer, IVR, and also omnichannel …
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Damandeep Bindra
2 years ago
We started using DialDesk a few months ago and we are really happy with the results. Their customer service reps go above and beyond the call of duty to help us no matter what the issue is. As a small startup, this peace of mind is invaluable. We've made our business more scalable because of Dialdesk.
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LALITHA DAS
2 years ago
DialDesk and the effect it has had on our business have truly impressed me. The platform has increased the effectiveness of our customer care procedures while being simple to use and versatile. Our customers value our quick response times and availability of information around-the-clock.
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Yogita Singh
2 years ago
Dialdesk and especially its IVR system has exceeded my expectations since I've begun using it. I've been able to greatly streamline my customer service procedures thanks to how simple it is to set up and adjust. I can respond to client …
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Sanjay Chawla
2 years ago
I'm in the corporate gifting business, and I used to get a lot of queries. DialDesk has helped my business scale its customer service offering. The solution has made it possible for me to connect with more customers and offer them a better experience.
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Rakhi Rawal
2 years ago
DialDesk is helping out a lot in my business. The assistant does make my life easier, as I have someone there to answer the phones 24/7 and with its help, I can grow my eCommerce business rapidly. DialDesk is always there for its users.
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Anil Kumar
2 years ago
Dialdesk’s cost-effective customer support solution offers us the most affordable way to get a full-service customer support team that can help our fashion business grow. With features like 24/7 human support, IVR and dialer, live chat, …
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Ram Krishna chaudhary
2 years ago
We used to use phones for contacting our potential customers. But, after using dialdesk’s services I can state with certainty that Dialdesk's dialer system is among the best. We can make calls easily and swiftly because it has all the …
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Hariom Yadav
2 years ago
I have so many wonderful things to say about Dialdesk's CRM system! It's incredibly simple to use, and it has greatly simplified my company's operations. I can manage all of my customer interactions, including emails, phone conversations, …
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vini aggarwal
2 years ago
I’m into the PR business and have been using DialDesk solutions for over a year now, and I’ve found the solution to be very effective for our inbound calls. The customer care reps are highly skilled and well-trained, their service is timely and reliable.