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Dialpad

Dialpad is the leading Ai-Powered Customer Intelligence Platform that is completely transforming how the world works together, with one beautiful workspace that seamlessly combines the most advanced Ai Contact Center, Ai Sales, Ai Voice, and Ai Meetings with Ai Messaging. Over 30,000 innovative brands and millions of people use Dialpad to unlock productivity, collaboration, and customer satisfaction with real-time Ai insights. Customers include WeWork, Uber, Motorola Solutions, Domo and Xero. Investors include Amasia, Andreessen Horowitz, Felicis Ventures, GV, ICONIQ Capital, Salesforce Ventures, Scale Venture Partners, Section 32, Softbank and Work-Bench.

475 Reviews in Dialpad
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Himanshu Sharma
2 years ago
DialDesk has significantly changed how our company manages customer support. The virtual help desk has enabled us to give our clients greater service at a lower cost and with less hassle. The support staff is available at all times and has been crucial in assisting us in making the most of the platform.
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aparajita bhaskaran
2 years ago
DialDesk offers a cost-effective solution for customer support needs. With a simple, easy-to-use interface, DialDesk allows you to manage your tickets and customer interactions effectively. I've found that using DialDesk has helped me reduce customer churn and increase the business revenue. I’m very happy. Highly recommended.
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Abhishek Kumar Yadav
2 years ago
DialDesk has been a game-changer for our company’s customer support. The virtual help desk is efficient, user-friendly, and offers a range of features to enhance our customer experience. Our customers are happier and our support team is less stressed thanks to DialDesk.
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Surendar Singh Mehra
2 years ago
DialDesk is the only platform that provides you with a full stack of customer support and CRM solutions, with a central data hub that is accessible across all of your channels. I have been using this solution for a while and I have been …
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UMESH KUMAR
2 years ago
DialDesk understands how important customer care is to a company's bottom line. Whether you need help with a chatbot or complex, multi-step chat flows, DialDesk will provide you with solutions according to your needs. Plus, they are very …
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Nixon Sethi
2 years ago
I needed a customer service solution for my startup and DialDesk was recommended. It's a great solution to manage incoming calls and keep track of every incoming call. It also makes it easy to keep track of customer data and track company metrics. I can highly recommend DialDesk as a customer service solution provider.
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Alka B
2 years ago
I was looking for a customer support solution that could help me manage my call flow & increase my bottom line - I found this. DialDesk is a customer support solution that will give you a competitive edge by helping you manage your call …
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Jit Yadav
2 years ago
We needed a cheaper and more cost effective way to handle customer support and DialDesk was the answer. The solution is easy-to-use and has great features for managing customer relations. I don't want to give away all the good stuff, but their support team has been great.
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Pinkee Yadav
2 years ago
Managing customer assistance is now as simple thanks to DialDesk. Our procedures have become much more efficient thanks to the automated solution, which has also significantly cut down on support expenses. Customers value our quick response times and the availability of information online so they don’t have to wait for a human.
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Deepak
2 years ago
I was looking for a customer support solution to help my non-profit organization with customer support. DialDesk is a good customer support solution and is packed with features to improve operations and customer satisfaction. I could see …