The Branch Manager will be responsible for managing overall branch operations, achieving business targets (loan disbursement, collections, and profitability), ensuring compliance with company policies, and leading a team to deliver excellent customer service and efficient branch performance. Key Responsibilities:Achieve monthly and quarterly business targets related to loan disbursement, recovery, and portfolio quality. Manage the day-to-day branch operations, including sales, collections, customer service, and administration. Lead, motivate, and guide the branch team — including field officers, telecallers, and support staff — to ensure productivity and target achievement. Maintain healthy portfolio quality (PAR, NPA control) through effective monitoring and timely action. Drive cross-selling of financial products as per company policy. Ensure proper documentation, KYC compliance, and adherence to internal audit and RBI/NBFC guidelines. Build and maintain strong relationships with customers, dealers, and local market influencers. Prepare and share daily/weekly MIS reports with management. Oversee cash management, security, and overall discipline at the branch. Represent the company positively within the local community and uphold its reputation. Key Skills Required:Strong leadership and team management skills Good understanding of retail loans / vehicle loans / business loans Analytical and problem-solving ability Excellent communication and interpersonal skills Customer-focused approach with integrity and accountability
Achieve monthly disbursement & recovery targets Lead and motivate the branch team Maintain portfolio health (PAR/NPA control) Ensure KYC & policy compliance Build customer and dealer relationships
The Branch Manager will be responsible for managing overall branch operations, achieving business targets (loan disbursement, collections, and profitability), ensuring compliance with company policies, and leading a team to deliver excellent customer service and efficient branch performance. Key Responsibilities:Achieve monthly and quarterly business targets related to loan disbursement, recovery, and portfolio quality. Manage the day-to-day branch operations, including sales, collections, customer service, and administration. Lead, motivate, and guide the branch team — including field officers, telecallers, and support staff — to ensure productivity and target achievement. Maintain healthy portfolio quality (PAR, NPA control) through effective monitoring and timely action. Drive cross-selling of financial products as per company policy. Ensure proper documentation, KYC compliance, and adherence to internal audit and RBI/NBFC guidelines. Build and maintain strong relationships with customers, dealers, and local market influencers. Prepare and share daily/weekly MIS reports with management. Oversee cash management, security, and overall discipline at the branch. Represent the company positively within the local community and uphold its reputation. Key Skills Required:Strong leadership and team management skills Good understanding of retail loans / vehicle loans / business loans Analytical and problem-solving ability Excellent communication and interpersonal skills Customer-focused approach with integrity and accountability