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DevOps Engineer (L2 Support Role)

Prodapt Solutions
Chennai

Posted:5 hours ago

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Job Description

Overview:
Job Summary:
We are seeking a skilled and proactive Linux System Administrator to join our Telecom Production Support team. The ideal candidate will be responsible for managing and supporting Linux-based production environments, ensuring high availability, performance, and stability of telecom systems. Basic shell scripting knowledge is required to automate routine tasks and improve operational efficiency.
Responsibilities:
Key Responsibilities:
  • Monitor and maintain Linux servers in a production environment.
  • Perform daily system health checks, log reviews, and take corrective actions.
  • Respond to and resolve production incidents and service requests within SLAs.
  • Collaborate with development, network, and database teams to resolve complex issues.
  • Maintain system configurations and backups.
  • Apply patches, updates, and system upgrades as required.
  • Automate repetitive operational tasks using shell scripting.
  • Participate in root cause analysis and create incident reports.
  • Provide on-call support during off-hours on a rotation basis.
  • Ensure system and data security by implementing best practices.
  • Support telecom-specific applications (provisioning systems, mediation, billing interfaces, etc.).
Requirements:
Required Skills:
  • Solid experience in Linux administration (RHEL)
  • Experience with production support in telecom or similar high-availability environments.
  • Basic to intermediate knowledge of Shell scripting
  • Hands-on experience with system monitoring tools
  • Knowledge of file systems, disk management, and user/group management.
  • Familiarity with ticketing tools (ServiceNow, Jira, etc.).

Skills Required

Devops Linux Telecom Production Support High Availability Shell Scripting Root Cause Analysis Data Security Billing Linux Administration System Monitoring Ticketing Tools

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