India
INR 0.1 - 0.15 Lacs P.A.
On-site
Full Time
Provide technical support for our software applications via email, chat, ticketing systems, and customer calls. Troubleshoot issues related to functionality, performance, and usability. Document issues clearly and escalate them to QA or development teams as needed. Assist users with installations, updates, and usage best practices. Handle customer support calls to understand, resolve, or escalate software-related concerns in a professional manner. You will be required to visit the customer's location for installation, and sometimes to resolve queries on-site. Job Type: Full-time Pay: ₹10,000.00 - ₹15,000.00 per month Shift: Day shift Education: Bachelor's (Preferred) Location: Adajan, Surat, Gujarat (Preferred) Shift availability: Day Shift (Preferred) Work Location: In person Expected Start Date: 01/06/2025
India
INR 0.1 - 0.15 Lacs P.A.
On-site
Full Time
Provide technical support for our software applications via email, chat, ticketing systems, and customer calls. Troubleshoot issues related to functionality, performance, and usability. Document issues clearly and escalate them to QA or development teams as needed. Assist users with installations, updates, and usage best practices. Handle customer support calls to understand, resolve, or escalate software-related concerns in a professional manner. You will be required to visit the customer's location for installation, and sometimes to resolve queries on-site. Job Type: Full-time Pay: ₹10,000.00 - ₹15,000.00 per month Shift: Day shift Education: Bachelor's (Preferred) Language: English, Hindi, Gujarati (Preferred) Shift availability: Day Shift (Preferred) Work Location: In person Expected Start Date: 01/06/2025
Adajan Patiya, Surat
INR 0.13 - 0.15 Lacs P.A.
Remote
Full Time
* On-site installation of software at customer locations * Training end users on software usage * Basic troubleshooting and support * Coordinating with our development/support team for customer feedback
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