Handle customer inquiries via phone, email, or in-person. Coordinate with internal departments (sales, dispatch, accounts) for order processing. Maintain customer data, order history, and communication records. Follow up for payments, order status, and delivery schedules. Manage complaints, feedback, and ensure timely resolution. Generate and share daily/weekly customer reports. Assist in sales support activities like quotation preparation, order entry, and invoice follow-ups. Maintain good relationships with new and existing clients.
Key Responsibilities: Maintain accurate financial records and ledgers. Handle daily entries in Tally/ERP system. Prepare and issue sales and purchase invoices. Manage accounts payable and receivable. Perform bank reconciliations. Assist with monthly GST filing and TDS returns. Support in preparing financial reports and summaries. Coordinate with vendors, customers, and internal departments. Assist in audit preparation and ensure compliance with statutory regulations. Maintain documents related to taxation, vendor bills, and ledger statements.
Key Responsibilities: Identify, evaluate, and negotiate with vendors and suppliers. Raise and process Purchase Orders (PO) as per requirements. Maintain inventory levels and coordinate with stores and production departments. Track and follow up on order status, delivery timelines, and dispatch. Compare quotations and prepare cost analysis for management review. Handle documentation for purchases, invoices, and GRNs. Build and maintain strong relationships with reliable vendors. Ensure timely procurement of materials to avoid production delays. Coordinate with accounts for supplier payments and resolve discrepancies.
Store Management:Receive incoming materials, verify quantity and quality as per purchase orders. Label, store, and arrange materials systematically for easy identification and retrieval. Maintain accurate inventory records using manual Perform regular stock checks and report discrepancies. Ensure safe storage conditions, including temperature, humidity, and handling precautions. Dispatch Operations:Plan and coordinate dispatch activities as per delivery schedules and customer requirements. Generate dispatch documents: invoices, delivery challans, packing lists, etc. Coordinate with transporters and ensure timely dispatch of goods. Track and monitor shipments to ensure on-time delivery. Maintain records of all dispatch activities and provide reports when required.