Handle customer inquiries via phone, email, or in-person. Coordinate with internal departments (sales, dispatch, accounts) for order processing. Maintain customer data, order history, and communication records. Follow up for payments, order status, and delivery schedules. Manage complaints, feedback, and ensure timely resolution. Generate and share daily/weekly customer reports. Assist in sales support activities like quotation preparation, order entry, and invoice follow-ups. Maintain good relationships with new and existing clients.
Key Responsibilities: Maintain accurate financial records and ledgers. Handle daily entries in Tally/ERP system. Prepare and issue sales and purchase invoices. Manage accounts payable and receivable. Perform bank reconciliations. Assist with monthly GST filing and TDS returns. Support in preparing financial reports and summaries. Coordinate with vendors, customers, and internal departments. Assist in audit preparation and ensure compliance with statutory regulations. Maintain documents related to taxation, vendor bills, and ledger statements.
Key Responsibilities: Identify, evaluate, and negotiate with vendors and suppliers. Raise and process Purchase Orders (PO) as per requirements. Maintain inventory levels and coordinate with stores and production departments. Track and follow up on order status, delivery timelines, and dispatch. Compare quotations and prepare cost analysis for management review. Handle documentation for purchases, invoices, and GRNs. Build and maintain strong relationships with reliable vendors. Ensure timely procurement of materials to avoid production delays. Coordinate with accounts for supplier payments and resolve discrepancies.
Store Management:Receive incoming materials, verify quantity and quality as per purchase orders. Label, store, and arrange materials systematically for easy identification and retrieval. Maintain accurate inventory records using manual Perform regular stock checks and report discrepancies. Ensure safe storage conditions, including temperature, humidity, and handling precautions. Dispatch Operations:Plan and coordinate dispatch activities as per delivery schedules and customer requirements. Generate dispatch documents: invoices, delivery challans, packing lists, etc. Coordinate with transporters and ensure timely dispatch of goods. Track and monitor shipments to ensure on-time delivery. Maintain records of all dispatch activities and provide reports when required.
These are the basics 3 functions of Store department:1. Material Receiving2. Keeping Material in Custody & Record Keeping (Maintaining Stock)3. Material Issuing & Movement (Internal/External) 1 To receive the incoming material & Update the record in IMS Daily 2 To maintain the stocks of the items as per the minimum stock defined in IMS Daily 3 To coordinate with purchase for procurement of items When Required 4 To Update the MRN Register for every material recieved in the factory Daily 5 To issue the material to the production/ user department as per the requirement & update OUT entry in the IMS Daily 6 To Update Material Bin Card for issue and incoming entry Daily 7 To generate Material Indent/ Purchase request for material reuiquired When Required 8 To take the sign of the concern person on the material issue slip register Daily 9 To ensure the storage of the parts as per FIFO and identification of all parts kept in store. Daily 10 To issue the Full Kitting material to the production for next plan, 1 day prior Daily 12 To monitor the non-moving stocks in the store and generate report on monthly basis. Monthly 13 To Conduct the monthly stock taking of the Raw Material, FG & Other Stored items at the end of every month. Monthly 14 To ensure that 5’S best practices are identify, displayed and implemented in the Store Area as per the check list Daily 15 To Make RGP Challan as & when required When Required 16 To monitor the Material recieved or not against the RGP Challan When Required 17 Target Zero DI Failure due to shortage of Material Daily
To dispatch the material against the Daily Delivery Instructions (DI) To coordinate with production department regarding the material to be dispatched as per the DI To check the Quality of RFD (Ready for Dispatch) material as per the check- list To ensure the packing of the finished goods to be dispatched as per the packing standards defined or as per the customer requirement as per the DI List To coordinate with the transporter for the availability of dispatch vehicles as per the dispatch plan. To ensure the safety of finished dispatched to the customer during transportation. Packing List to be pasted on the packed box To ensure the loading of the material on vehicle as per the DI
To do Incoming Inspection (Raw Material, FG) of Parts as per the checklist/ Format (Format No. ) Inprocess Inspection (Sheet Cutting, Printing, Plotting, Pasting, Assembly, Thermoplastic Paint, Powder Coating) of Parts as per the checklist/ Format (Format No. ) every hour Final Inspection (Assembly, Sign Boards, Thermoplastic Paint, Powder Coating) of Parts as per the checklist/ Format (Format No.) every hour To implement the 5’S best practices are identify, displayed and implemented in the organization. (As per the Check-list) To capture the data as per the Check sheets on daily, weekly, monthly and annual basis at Incoming Rejection defect wise To capture the data as per the Check sheets on daily, weekly, monthly and annual basis at Inprocess Rejection defect wise To capture the data as per the Check sheets on daily, weekly, monthly and annual basis at Final Rejection defect wise To take necessary corrective and preventive actions (CAPA) against customer complaint received within 3 days of complaint recieved To do the Setup Approval of parts at least (5 Nos. Pcs.) before mass production. To do the red bin analysis along with CFT team for the parts rejected in the previous day production. To take necessary corrective and preventive actions (CAPA) for the parts received in the red bin analysis and any rejected material received from customer.