Greetings from Dev Information Technology Ltd ! Company Details: We are trusted as one of the leading IT enabled services provider, having a remarkable track record of consistently delivering workable and robust solutions. This becomes possible as we adopt continual innovation and remain committed to quality, implement and refine processes and leverage technological prowess. With the best software and hardware environments coupled with state-of-the-art communication facilities; our offices are fully equipped to work as virtual extensions of clients’ environment, providing 24×7 services. Founded in 1997 in Ahmedabad, India – one of the fastest growing metros of India Branch offices in India, USA and Canada Multi-million US$ turnover with CAGR of 20% 1000+ certified and skilled professionals serving more than 300+ clients globally Offering end-to-end solutions to meet IT and ICT needs of clients Website : https://www.devitpl.com/ Profile: Tableau Developer Experience : 4+ Years Location - Ahmedabad, Gujarat  Job Description: Proven experience in developing and working Tableau driven dashboards, analytics. Ability to query and display large data sets while maximizing the performance of workbook. Ability to interpret technical or dashboard structure and translate complex business requirements to technical specifications. Working knowledge of Tableau administrator/architecture. Advanced Tableau development skills required. High-level competency in Excel (macros, pivot tables, etc.). Understanding of advanced calculations and statistical functions. A solid understanding of SQL, relational database management system, data modeling, and normalization Expertise in Power BI Strong communication skills. Attention to detail and accuracy. Perks & Benefits: Health Insurance Employee rewards and recognition Flexible working hours Gratuity Food Coupon Professional Development • Comprehensive Leave Benefit Show more Show less

SUMMARY This is a customer facing role and usually first point of contact responsible for handling technical queries over phone, email, chat and ticket system. Technical Support Executive (TSE) should be having good communication and convincing skills. TSE is responsible for efficient provisioning, operation, installation/configuration and proper maintenance of systems software, applications, network and other related IT infrastructure. TSE requires to apply fix as per the knowledge base, execute runbooks. KEY RESPONSIBILITIES Provide front line technical support for customers on hosted and managed services and escalate critical issues to Tier II support Establish and maintain contact with customers for request and incident management. Handling Outlook and Mailbox related issues Assist users in connecting Video conferencing applications such as Zoom, WebEx, etc. Walk customers through installing applications and computer peripherals Monitor the availability events like storage availability, network and server performance, events, firewall and security logs. Monitor the backups, recovery errors, respond to the request regarding the restoration of the data, database, files Monitor the metric alerts, performance related issues like high CPU utilization, Application performance, high Memory utilization, Application tuning and Query tuning Installing Operating software, application software, productivity suites or any proprietary software Creating users, security groups, computer accounts, and GPO policies in AD Creating users, security groups in Azure AD Creating email accounts in O365 Troubleshoot O365 related issues Acknowledge the request for start / stop services, user creation and grant specific data access to user Perform initial level troubleshooting as per the Standard Operating Procedure for Knowledge base Analyse, troubleshoot and resolve issues related to OS, software, office / business application, equipment, hardware, peripherals, etc. Configuration of Print devices (network and local), scanner on desktops Maintain an inventory of IT hardware and software assets Answer technical queries (both initial and follow up) via phone, the ticketing system, email, IM Chat Log all issues / customer requests and resolutions Communicate with users, explain issues and resolutions, update activity or train on new equipment or software Build an internal wiki with technical documentation, manuals and IT policies Provides on-call high priority 24/7 technical support as necessary Troubleshoot issues by utilizing resources like KB / Standard Operating Procedure, peer support, supervisor guidance and management consultancy Ensure CMDB and all IT digital assets are real-time updated Provided out-side hours support for critical, urgent and mission critical activities Contribute in building technical knowledgebase Provide methodological assistance to client / peers Follow timely delegation / escalation procedure Follow ITIL standard practices for incident, change and problem management Outstanding analytical and technical problem-solving skills Keep yourself updated with technology updates Adhere to compliance and governance standards and report any non-compliances to the manager Participate & contribute in IT team meetings Foster professional relationship with all colleagues by listening, understanding and responding to their needs Excellent Interpersonal and communication skills (verbal and written) Excellent organizational, time-management and prioritization skills Promote positive customer service attitude among peers SKILLS AND EXPERIENCE 1+ years of experience in supporting / maintaining Windows and Linux server environments Must be proficient and experienced in deploying, configuring, and maintaining Windows 10, 8 & 7 and non-Windows devices and technologies Extensive experience working with different operating systems including Windows and Mac OS Knowledge of Microsoft Office applications, Office365 applications, anti-virus, mobile devices and other IT systems Basic knowledge on Switch, Router and Firewall functionalities Should able to analyse / troubleshoot network printer, deskside printer issues Should have experience in monitoring the IT Infrastructure for capacity breach Should able to configure backup job and fix the failed jobs Should able to analyse the logs and provide logical solution Ability to work effectively with customers over the phone / remote desktop. Familiarity help desk software (e.g. ServiceNow, Freshdesk, JIRA, Track IT. Show more Show less

Greetings from Dev Information Technology Ltd ! Company Details: We are trusted as one of the leading IT enabled services provider, having a remarkable track record of consistently delivering workable and robust solutions. This becomes possible as we adopt continual innovation and remain committed to quality, implement and refine processes and leverage technological prowess. With the best software and hardware environments coupled with state-of the-art communication facilities; our offices are fully equipped to work as virtual extensions of clients’ environment, providing 24×7 services. Founded in 1997 in Ahmedabad, India – one of the fastest growing metros of India • Branch offices in India, USA and Canada • Multi-million US$ turnover with CAGR of 20% • 1000+ certified and skilled professionals serving more than 300+ clients globally • Offering end-to-end solutions to meet IT and ICT needs of clients Website : http://www.devitpl.com/ Profile : Business Development Executive Experience : 3 - 5 Years Location - Ahmedabad KEY RESPONSIBILITIES Develop sales opportunities by researching and identifying potential accounts. Procuring new clients through direct contact, cold call, word-of-mouth, and collaboration with the marketing and sales department. Identify decision makers within targeted leads to begin sales process. Collaborate with appropriate team members to determine necessary strategic sales approaches. Set up and deliver sales presentations, product/service demonstrations, and other sales actions. Assist in creating RFP responses to potential clients. Arrange meetings for senior management with prospective clients. Where necessary, support marketing efforts such as trade shows, exhibits, and other events. Make outbound follow-up calls to existing clients via telephone and email cross­ sell and up­sell. Overcome objections of prospective customers. Crafting business proposals and contracts to generate revenue from clients. Attend periodic sales training where applicable. Appropriately communicate brand identity and corporate position. Remain in tune with trends in market to ensure that our offerings remain relevant SKILLS AND EXPERIENCE Demonstrated ability to generate leads, convert prospects, close deals, and achieve sales quotas. Solid experience in opportunity qualification, pre-call planning, account development, and time management. Success in qualifying opportunities involving multiple key decision makers. Strong knowledge of sales principles, methods, practices, and techniques. Strong problem identification and objections resolution skills. Able to build and maintain lasting relationships with customers. Show more Show less

Dev Information Technology is Hiring for – Business Development Executive (Cloud & Cybersecurity Services) with 3+ Years Experience in North America / Europe. Join our growing team to drive sales across mid-market and enterprise clients. Designation : Business Development Executive Experience : 3+ Years Work Location : Ahmedabad Roles & Responsibilities: - Proven track record in Cloud/Security sales - Strong understanding of IaaS, SaaS, and security frameworks - Excellent communication & deal-closing skills Company Details: We are trusted as one of the leading IT enabled services provider, having a remarkable track record of consistently delivering workable and robust solutions. This becomes possible as we adopt continual innovation and remain committed to quality, implement and refine processes and leverage technological prowess. With the best software and hardware environments coupled with state-of the-art communication facilities; our offices are fully equipped to work as virtual extensions of clients’ environment, providing 24×7 services. Founded in 1997 in Ahmedabad, India – one of the fastest growing metros of India • Branch offices in India, USA and Canada • Multi-million US$ turnover with CAGR of 20% • 1000+ certified and skilled professionals serving more than 300+ clients globally • Offering end-to-end solutions to meet IT and ICT needs of clients Website : http://www.devitpl.com/ Show more Show less

Summary The Dynamics F&O Technical Resource will be working for Customizations, Validations and Verifications. Besides this he might also be required to assist with Configurations, Requirements Gathering, Client Communications, Documentation etc. He/ She will also assist in the maintenance/support of these projects. The main work areas have been mentioned below. Key Responsibility Performing Customizations by way of Coding and Debugging Assisting in Configurations Client communications Data Migration and integrations Conducting Trainings Support/Maintenance activities Documentation Testing and Debugging Flexibility to work on previous versions (AX 2009,2012,2012 R2/R3) Other relevant activities/tasks Skill & Experience 2-6 years of working experience on Dynamics 365 F&O and Dynamics AX Knowledge of Coding in X++, MorphX, SSRS Report development, .net mandatory Knowledge of working on previous versions of AX (2009,2012,2012 R2/R3) Knowledge of building SQL queries for analytical requirement of Dynamics database Familiarity with DevOps, TFS, LCS Knowledge/experience of various integration methods like OData, Custom Services, DMF, Recurring Integration, Business events, consume external web services etc. Basic knowledge of the functionality of AP, AR, GL, Inventory, HR, Bank and Cash management etc. Knowledge of Finance, added advantage Power View, Cubes, SSAS, added advantage Knowledge of Power platforms (Power Apps, Power BI, others), added advantage Show more Show less

You will be responsible for designing, implementing, and managing cloud infrastructure, which includes identity and security, monitoring, data storage, and business continuity. Your role will involve defining optimal design patterns and solutions for high availability and disaster recovery for applications. You will also develop solutions architecture and evaluate architectural alternatives for private, public, and hybrid cloud models, including IaaS, PaaS, and other cloud services. Collaborating with the sales department, you will be expected to perform demonstrations and gather requirements. Your responsibilities will include driving scope definition, requirements analysis, functional and technical design, application build, product configuration, unit testing, and production deployment. Additionally, you will prepare and present test plans, lab reports, technical presentations, and analyst briefings covering various solution areas. As part of your role, you must ensure that the delivered solutions meet technical and functional/non-functional requirements. You will provide technical expertise and take ownership in diagnosing and resolving issues, including determining workaround solutions or escalating to service owners as necessary. It is essential to ensure that solutions are delivered within the committed timeframe and to work with project sponsors to size and manage scope and risks effectively. Furthermore, you will offer support and technical governance expertise related to cloud architectures, deployment, and operations. Demonstrating knowledge of cloud architecture and implementation features such as OS, multi-tenancy, virtualization, orchestration, and elastic scalability is crucial. You should also be familiar with DevOps tool chains and processes. In this position, you will provide thought leadership within the industry and to fellow team members across business and technical projects. You are expected to think proactively about the organization's direction and how technology can support these efforts. Advocating and defining the cloud architecture vision from a strategic perspective, including internal and external platforms, tools, and systems, will be part of your responsibilities. Moreover, you will act as a coach and mentor to team members and technical staff on their assigned project tasks. Your role involves developing a cohesive team and ensuring their ongoing success. You will lead the definition and development of cloud reference architecture and management systems, as well as conduct product work reviews with team members.,