DEFINE CREATIVE DESIGN LIMITED

Key Responsibilities: Counsel parents on courses offered (K12) Conduct telephonic counselling sessions to convert leads and inquiries into admissions. Understand requirements and offer personalized guidance based on academic goals. Maintain detailed records of student interactions and follow-up activities in the CRM system. Meet and exceed weekly/monthly targets related to enrolments and follow-ups. Act as a brand representative of WONK and maintain a high standard of customer service. Collaborate with the marketing and operations team for lead management and student engagement initiatives. Requirements: Bachelor's degree or higher in any discipline (Education or Counselling background preferred). 1–3 years of experience in academic counselling, student support, or inside sales (preferably in EdTech or Higher Education). Strong interpersonal and communication skills (both English and Hindi). Willingness to work from the office (Sector 67, Gurgaon) Self-motivated, target-oriented, and a team player.