Dayal Tours And Travels

Job Description Travel Consultant-Ticketing & Reservations Goal is to enhance satisfaction and acquire an expanding and dedicated clientele. Responsibility 1. Issuing air tickets for Corporate & Retail customers 2. Monitor and manage GDS queues as individual queues to keep a tab on PNRS with schedule change or cancelled message from the airline 3. Share details (reservation slip) of all manual tickets issued with billing Team before end of day 4. Ensure and check possibility of up sell or better ticketing option or possibility of reselling in lower class for profits before issuance 5. Provide excellent support to in-house & team for queries related to fare, ticketing, fare rules, cancellations rule 6. Ensure 100% quality checks is done before tickets are issued to ensure there is no error, avoiding any loss to the company 7. Liaise with Airline on any special request like extra seats, meal request or any relevant request Attributes Minimum 1-5 years of experience in issuing and reissuing tickets of FCC & LCC s Knowledge of manual fare shell creation would be an added advantage. Should be a good team player in achieving desired growth of the organisation & team Excellent communication skills and good customer service skills Willingness to work under shift timing.