Systems Analyst is needed to perform the following duties: • Execute ADA accessibility audits using Axe, WAVE, Lighthouse. • Use screen readers (JAWS, NVDA, TalkBack) for usability validation. • Ensure compliance with Michigan digital standards across browsers/devices. • Document accessibility issues with evidence and remediation suggestions. • Collaborate with dev/UX teams to apply accessibility best practices. • Attend client meetings to discuss compliance reports and fixes. • Test using assistive technologies across platforms and environments. • Log results and contribute to improving accessibility testing workflows. • Maintain compliance with legal mandates (ADA, Section 508, WCAG). Bachelor's Degree is required in Computer Science or Computer Information Systems or Computer Engineering or Computer and Information Science .

Database Administrator is needed to perform the following duties: : Responsible for Architecture, Design, Development and deployment of middleware services and backend APIs using .NET Core and Python. Build and manage CI/CD Pipelines using Azure DevOps for seamless build, testing, and deployment. Participate in integration solution design and create architectural artifacts such as Visio diagrams, flowcharts, and interface specs. Build reusable templates and error handling frameworks for .NET Core-based services. Develop integration interfaces between Oracle WAM, MWM, and internal systems using RESTful APIs. Monitor application performance and exceptions using Azure Monitor and KQL. Perform code reviews and ensure adherence to developer standards and best practices. Attend Agile ceremonies, collaborate with cross-functional teams, and contribute to sprint planning. Bachelor's Degree required in Computer Science or Computer Networking or Information Technology or Information Systems. Bachelor's Degree in Computer Science or Information Systems or Information Technology or Computer Engineering. .

Database Administrator is needed to perform the following duties: : Responsible for Architecture, Design, Development and deployment of middleware services and backend APIs using .NET Core and Python. Build and manage CI/CD Pipelines using Azure DevOps for seamless build, testing, and deployment. Participate in integration solution design and create architectural artifacts such as Visio diagrams, flowcharts, and interface specs. Build reusable templates and error handling frameworks for .NET Core-based services. Develop integration interfaces between Oracle WAM, MWM, and internal systems using RESTful APIs. Monitor application performance and exceptions using Azure Monitor and KQL. Perform code reviews and ensure adherence to developer standards and best practices. Attend Agile ceremonies, collaborate with cross-functional teams, and contribute to sprint planning. Bachelor's Degree required in Computer Science or Computer Networking or Information Technology or Information Systems. Bachelor's Degree in Computer Science or Information Systems or Information Technology or Computer Engineering. .

Network Engineer is needed to perform the following duties: : Take ownership of tickets and troubleshoot routing, switching, and firewall-related incidents. Configure and maintain OSPF and EIGRP routing across multiple sites, ensuring route optimization and redundancy. Perform VLAN segmentation and implement trunking and EtherChannel to optimize switch topology and reduce broadcast domains. Configure and audit ACLs, NAT rules, and IPsec VPN tunnels to enforce security policies and inter-network connectivity. Use Ansible playbooks to automate deployment of switch configurations and port provisioning, reducing manual errors. Monitor and analyze network performance using SNMP, NetFlow, and Syslog via SolarWinds. Perform IOS upgrades and patching on routers and switches, following structured MOPs and rollback plans. Build and maintain Visio-based network diagrams, MOPs, and documentation for operational readiness and audit purposes. Assist in network change planning, risk assessment, and execution during approved maintenance windows. Conduct post-implementation reviews and traffic validation using tools like Wireshark and Python-based automation scripts. Collaborate with the infrastructure team to support growth projects, segmentation redesigns, and capacity planning. Bachelor's Degree required in Computer Science or Computer Networking or Information Technology or Information Systems. .

A Systems Engineer is needed to perform the following duties: : SAML 2.0 and OAuth were integrated with Azure AD and Okta, allowing for secure authentication and role-based access control. Integrated ServiceNow IAM with GCP IAM for user provisioning, deprovisioning, and access reviews. Designed and maintained a CMDB that was compatible with CSDM, improving service mapping accuracy and configuration data integrity. Led the installation of ServiceNow ITOM components such as Discovery, Event Management, and Service Mapping to improve infrastructure visibility. Created secure CI/CD pipelines utilizing GitHub Actions and ServiceNow CI/CD APIs, complete with automated testing and compliance checks. Created Performance Analytics dashboards to monitor SLAs, vulnerability response, and technician efficiency. Using Flow Designer, I developed self-service workflows and orchestration flows to automate access provisioning and asset activities. Using REST/SOAP APIs, we integrated third-party programs such as Jira, Workday, and Adobe Workfront to provide smooth collaboration and data sync. Using the iOS and Android SDKs, we created responsive ServiceNow mobile apps for real-time field data gathering. Implemented CSM and HRSD modules with linked processes from Salesforce, HubSpot, and Workday to improve customer and employee experiences. Integrate SonarQube into CI pipelines to discover vulnerabilities early in the ServiceNow development process. Developed and maintained ServiceNow portals, UI policies, client scripts, and business rules to improve user experience and platform stability. Bachelor's Degree required in Computer Science or Computer Engineering or Computer Information Systems or Information Technology .

Validation Engineer is needed to perform the following duties: : Draft, review, and execute validation documentation, including Installation Qualification (IQ), Operational Qualification (OQ), and Performance Qualification (PQ) protocols. Ensure validation efforts align with GxP, FDA 21 CFR Part 11, and GAMP 5 guidelines. Performing validation of computer-based systems such as Laboratory Information Management Systems (LIMS), Clinical Trial Management Systems (CTMS), and Electronic Data Capture (EDC) platforms. Validating software tools used in clinical research, manufacturing, and quality control processes. Conducting risk assessments to evaluate potential compliance gaps and identify critical control points. Ensure validated systems meet regulatory expectations of FDA, EMA, HIPAA, and ICH-GCP. Maintaining accurate validation documentation for audits and inspections. Manage change control processes related to system upgrades, patches, or modifications that may impact validated status. Work closely with Quality Assurance (QA), Regulatory Affairs, IT, and Operations teams to coordinate validation strategy and execution. Provide support during regulatory audits and inspections by presenting validation documentation and system evidence. Ensure that electronic systems handling clinical or manufacturing data preserve data integrity, including audit trails, access controls, and secure data archiving. Draft and revise Standard Operating Procedures (SOPs) related to system validation and compliance. Bachelor's Degree required in Pharmacy or Pharmaceutical Science or Pharmaceutical Engineering .

Systems Engineer is needed to perform the following duties: : Ensuring product performance engineering efforts for the entire CRMIWF products and applications are capable of scaling to meet the demands of our largest enterprise customers. Design and implement solutions that not only meet current performance requirements but also anticipate and accommodate future growth and increased usage. As we continue to innovate and expand our product offerings, maintaining a high level of performance and scalability and customer satisfaction. Building solutions and resolving customer design issues to ensure a seamless go-live experience that meets the highest standards of customer satisfaction. Goal is to provide our clients with the best possible experience and outcomes. Bachelor's Degree required in Computer Science or Information Technology or Computer Engineering or Computer Information Systems. .

Network Engineer is needed to perform the following duties: : Work with Product Owners, Scrum Master, and System Architects on Requirement analysis and prototyping creation for new project releases. Review the Requirements/User Stories related to UX designs and CSS properties, in detail, for responsive web pages on different browsers, platforms, and devices. Understand the Story Description and Acceptance Criteria given in Rally/Jira. Provide out of the box solutions. Document all positive and negative scenarios. Create test case scripts which cover Functional, non-Functional and implicit requirements. Agile Scrum JIRA for scrum planning, development and tracking burn downs. Participate in application code and test code reviews with rest of the Scrum team. Collaborate with team members on improving test coverage, release velocity and production health. Regression test release branches for build certifications. Smoke test release branches for hot fixes. Detect defects, investigate root cause, and create bug tickets. Write automated scripts for new test cases. Fix broken automation scripts caused by UX changes. Participate in all Agile process: Stand-Ups, IPM, Retro, Showcases. Collaborate with BAs, DEVs, SDETs, and DevOps on cross-functional teams. Promote new ideas and/or tools that can improve current processes and/or automation code. Responsible for all primary test automation and quality activities across all technology functions that ensure the delivery of code with high quality for the applications, products and services and to understand customer needs and to develop test automation frameworks that support a CI/CD environment. Perform a variety of Automated testing activities to include: Database Testing, Unit, System Testing, Functional Testing, Interface Testing, Stress Testing, Performance testing and Load Testing. Responsible for developing automation Framework & automation scripts in Node Js with WebdriverIO using Integrated development environment like IntelliJ/Eclipse using Selenium WebDriver IO, NodeJS, Mocha Framework. Using his knowledge of testing and testability to influence better software design, promote proper software engineering and bug prevention strategies, testability and security. Push automation programming changes into GIT repository to merge with existing code base. Actively participating in the development process through writing and maintain application features and automated tests including unit tests, component tests, integration tests, functional tests, Stress tests, Load tests and performance tests. Support the team in designing reliable, portable, accurate and trustworthy tests, and in integrating them into CI/CD pipelines using Jenkins. Maintenance of existing automation scripts, when a new feature is added to application. Leverage Agile Testing methodology for test cases and scenarios pertaining to various component of the application that ensure the software meets the intended requirements. Perform and participate in Front-End testing. Work closely with Product-Owners to understand products specifics and to create corresponding test plan, quality standards for the product. define Quality Metrics, Preparing Test Approach, Test Strategy, Test Planning, Test Preparation, Test Data Preparation, Test Execution, Test Reporting & Defect Tracking, Test Closure Memo and Requirement Traceability Matrix. Coordinate with Developers and Project team members to Triage, Troubleshoot and Resolve issues. Escalate Risks that will directly impact project Timelines and Deliverables. Create & maintained Automation Web driver IO with Node JS for the Scrum Stories. Use web methods & Rest Assured automation to test webservices and create SQL database queries, advanced T-SQL test scripts to perform data validation for UI components data with base database tables. He will develop Rest Assured Automation test cases. He will be involved in testing Web services using Java Rest Assured Automation & Postman. Develop new tables, write stored procedures, triggers for Application Developers and some user-defined functions. Create SQL scripts for tuning and scheduling. Prepare project concepts, gap analysis, solution design and functional specification. Coordinate team activities and evaluate and report performance of project by Generating Business user reports to identify the overall success rate. Provide support to Production Support team for the post go-live of the project. Provide and recommend best practices to optimize integration with the current systems. Provide testing standards to design or execute number of test cases by each resource per day according to complexity. Responsible for defining test strategy and developing test cases. He will review the requirements and define test strategy. He will review the software design documents and requirements to develop automated test cases. Create unit test cases for testing code quality using Jarvis unit testing tool. Create Load testing scenarios using automated Load testing tool Gatling. Responsible for creating new Jobs and scheduling jobs for executing automation suites using Jenkins for CI/CD. He will be creating Docker Containers to maintain the Software version integration with the CI/CD pipeline set up in Jenkins. Design suitable reporting frameworks such as HTML Reports & Splunk. Analyze automation reports and share with stakeholders for continuous feedback. Execute Test Automation Suite when the new build or release is deployed in production or Non-Production Environment. Create all the defects observed in JIRA tool with appropriate priority, assignee, summary, description and related screenshots. Retest defects based on the comments from developer. Close/ unassign the defect based on the retest status. Create different reports in JIRA using the existing defects logged. Share the reports to the entire business team. Involve in defect triage calls to assign severity and criticality of defects. Perform troubleshooting and bug analysis of the assigned defects. Perform all testing techniques which include smoke testing, white box testing, black box testing, unit testing, interface testing, regression testing and user acceptance testing. Validate and verify software at all testing phases which includes Functional Testing, System Integration Testing, End to End Testing, Regression Testing, Sanity Testing, User Acceptance Testing, Smoke Testing, Disaster Recovery Testing, Production Acceptance Testing and Pre-prod Testing phases. Plan accurately to determine the scope of a testing engagement and to allow enough time to validate all the functional and non-functional requirements. Apply mathematical formulas and calculate different metrics for determining the risks and performance problems that arise at each of the testing phases. Provide training and knowledge transfer to the team. Conduct defect triage meetings with product owner and development leads. Conduct review meetings with developers to perform root cause analysis for each production defect by reviewing software application and programming code. Bachelor's Degree is required in Computer Science or Software Engineering or Information Technology or Information Systems Security. .

Software Developer is needed to perform the following duties: : Understand and implement requirements or business needs into software programs using VB.NET, C#.NET, and ASP.NET. Analyze requirements and user stories, breaking them down into manageable tasks. Provide work efforts and estimates for completing each task and give insights about the scope of user stories. Implement user stories into functional parts of the application using various technologies. Special skills required to perform the duty: My role requires the analysis and creation of tasks from user stories, necessitating an in-depth understanding of the business flow of the application. Accommodate new requirements by applying my strong knowledge of software application architecture. Design and update the software database by effectively querying and managing databases using SQL and SSMS, with complex stored procedures. I query the database for creation, insertion, updating, and deletion of data at various levels and retrieving information for the application. Special skills required to perform the duty: I have a deep understanding of data management and information systems. I possess expertise in writing complex SQL queries, which I’d learnt owing to a course I picked up during my masters. Deploy applications into servers and manage DevOps processes. I handle server environments and host applications in production settings. I have in-depth knowledge of deployment processes and code merging. Integrate existing software into new or modified systems or operating environments using WCF services. I analyze new or modified systems and check for compatibility with the current environment. Make necessary changes to ensure maximum compatibility. I work on the scalability and architectural constraints of applications. Develop and support the quoting and binding application, PAUL, handling both front-end Webforms enhancements and backend VB# logic. I develop features and enhancements as per business requirements. I maintain the integrity and performance of the PAUL application. Special skills required to perform the duty: My work requires proficiency in both front-end and back-end technologies, ensuring seamless functionality and user experience. Bachelor's Degree is required in Computer Science or Computer Engineering or Computer Information Systems or Electrical and Computer Engineering. Bachelor's Degree is required in Computer Science or Computer Engineering or Computer Information Systems or Electrical and Computer Engineering. .