Data Processor – General Insurance / Motor Underwriting

Position: Data Processor – General Insurance / Motor Underwriting

Engagement Type: Full-Time

Location: Basavanagudi, Bengaluru — Work from Office

Experience: 2+ yrs.

Requirement: URGENT

Working Hours: 9:00 AM to 6:00 PM (Monday to Friday)

Skill Required: General Insurance operations, Motor Insurance / Motor Underwriting, NB, ENDT and RN processing, insurance policy administration / underwriting applications, web-based applications, MS Excel and MS Office. Experience with eBao or similar insurance processing systems is an advantage. SYN_JD_Data Processing Associat… SYN_JD_Data Processing Associat…

Responsibilities:

• Process day-to-day Motor Insurance underwriting-related transactions within defined SLA/TAT.
• Handle New Business (NB), Endorsements (ENDT), and Renewals (RN) processing.
• Review incoming requests and supporting information for completeness and accuracy.
• Process insurance transaction details using designated web-based applications and systems.
• Validate policy, vehicle, and transaction-related information against business rules and processing guidelines.
• Perform data entry, transaction updates, and required validations.
• Handle regular endorsements as well as multi-vehicle/fleet-related requests.
• Process renewal transactions and support renewal documentation and policy printing.
• Review and respond to processing-related queries and clarification requests.
• Identify missing information, discrepancies, or inconsistencies and raise queries with relevant stakeholders.
• Perform maker-level quality checks before transaction closure.
• Follow defined SOPs, work instructions, process guidelines, and client-specific business rules.
• Meet daily productivity, quality, and turnaround-time targets.
• Prioritize urgent and time-sensitive requests.
• Monitor pending transactions and ensure timely follow-up and closure.
• Escalate exceptions, system issues, and transactions requiring special handling.
• Maintain accurate processing records and support operational reporting.
• Participate in quality improvement, process enhancement, and knowledge-sharing initiatives.
• Ensure confidentiality of customer, policy, and insurance-related information.
• Support cross-training and business continuity requirements within the team. SYN_JD_Data Processing Associat… SYN_JD_Data Processing Associat…