4-7years plus experience in Enterprise level Oracle Database and EBS Administration Working in Multi Client Environment Proven track record providing production support including monitoring and tuning Excellen interpersonal skills Working experience in supporting EBS across versions 11i to R12.2 Working experience in cloning methodologies Working experience in patching and maintaining the EBS technology stack components iAS, Weblogic, Forms and Reports Experience of Oracle RAC, Oracle CRS Experience of Oracle Dataguard Experience of Oracle Performance Tuning Experience in installing, upgrading and patching of all Oracle RDBMS Versions to 12 Working experience on SOA OR Agile or Mule
Position Summary: As a Trainee Consultant, candidate will be part of a team that is responsible for the implementation, hyper care support, and operations related to customer environments. The role requires the expertise and skills to be part of implementation projects, requirement gathering, client interactions, solution design, authoring technical documentation and performing cut-over activities through to Go-Live. The position also has the responsibility for researching, providing root cause analysis and support of architectural and performance related improvements for multiple oracle implementations. Responsibilities: Should be part of the discovery, design and delivery phases of medium to large implementation projects. Interact with the client representatives and facilitate technical discussions to review the AS-IS business processes and propose TO-BE solutions from a technical standpoint. Should be able to conduct CRP s to demonstrate the product functionality with respect to technical components Should be hands-on in coding, developing, scripting and documenting software specifications throughout the project life cycle. Should be able to quickly understand/adapt the customer s custom process and document if required. Demonstrated ability to work in a team environment including ability to work collaboratively with business users. Resolve complex or previously unknown issues, requiring expert technical knowledge and business acumen. Create and maintain the technical knowledge base and standard operating procedures. Ability to communicate verbally and written with customers efficiently. Adhere to Response and Resolution SLAs strictly. On need basis, if required, should be able to support Data Intensity customers production instances, support in debugging the issues and Identifying the solution, pro-actively suggesting customers best practices Provide root cause analysis, fix resolution, implementation support, and continuous process improvement Requirements: 1+ years of Technical experience in Oracle E-Business Suite 11i/R12.1.X/R12.2.X SCM (OM, INV, PO), Financials (AP, AR, GL) and Manufacturing (WIP, BOM) Modules. Must have hands-on development experience in most of Oracle development tool set - including SQL,PL/SQL, Oracle Reports, XML Publisher Reports, OAF, Workflow, Forms Personalization, Oracle Forms, Interfaces and Conversions. Knowledge of Shell Scripting Python Scripting is desirable. Should have developed and customized RICE components like Reports, Interfaces, Conversions and Extensions as per client requirements. Should have working experience on Discoverer Reports. Should have technical experience in writing complex SQL queries and PL-SQL procedures /packages/functions with respect above modules. Should have professional experience in writing MD070, MD120 and relevant AIM Documents. Should have knowledge of ITIL framework working in Development and Support projects. Should have client management skills and ability to lead technical discussions in client meetings.
Role & responsibilities Responsibilities: Lead Hyperion support projects. Provide day-to-day support for Oracle Hyperion applications, including issue resolutions. Coordinate with business users to understand and resolve functional and technical issues. Stakeholder management Perform root cause analysis and implement corrective actions. Maintain documentation for configurations, processes, and procedures. Participate in enhancements and change requests as part of continuous improvement. Support financial close cycles and ensure timely resolution of issues impacting reporting and planning. Maintain metadata, business rules, calculation scripts, and data load processes across Planning, HFM, and Essbase. Manage FDMEE integrations and troubleshoot data load and mapping issues. Administer and maintain DRM/DRG hierarchies and workflows. Support Smart View users with connectivity, performance, and data retrieval issues. Maintain and enhance Hyperion Financial Reports (HFR) as per business requirements. Monitor and troubleshoot data flows between EBS and Hyperion. Work in Rotational shifts Required skills and experience 10+ years of hands-on experience in Oracle Hyperion Planning, Oracle Hyperion Financial Management (HFM), Oracle Essbase, Oracle FDMEE,Oracle Data Relationship Management (DRM) including Data Relationship Governance (DRG), Smart View, Oracle Hyperion Financial Reporting (HFR) Strong knowledge of Essbase, Calculation Scripts, Business Rules, and Smart View. Required skills and experience Proficiency in DRM/DRG, Smart View, and Hyperion Financial Reporting. Experience with data integration tools (FDMEE, Data Management, ODI, etc.). Proficiency in troubleshooting application and performance issues. Well-versed in financial planning and budgeting process. Troubleshooting data integration and reconciliation issues between Oracle EBS and Hyperion. Hands on knowledge in Essbase (ASO/BSO), MaxL scripting, and performance tuning. Hands on knowledge of scripting (Batch/Python/Powershell) Automate data loads , metadata updates,and security provisioning. Excellent communication and documentation skills. Experience working in a managed services or support environment. Experience in participating and leading knowledge transition sessions. Required Modules and Area: Oracle Hyperion Planning Hyperion Financial Management (HFM) FDMEE Data Relationship Management (DRM) including Data Relationship Governance (DRG) Smart View Hyperion Financial Reporting (HFR) Oracle E-Business Suite R12 (Integration)
Proficiency in DRM/DRG, Smart View, and Hyperion Financial Reporting. Experience with data integration tools (FDMEE, Data Management, ODI, etc.). Proficiency in troubleshooting application and performance issues. Well-versed in financial planning and budgeting process. Troubleshooting data integration and reconciliation issues between Oracle EBS and Hyperion. Hands on knowledge in Essbase (ASO/BSO), MaxL scripting, and performance tuning. Hands on knowledge of scripting (Batch/Python/Powershell) Automate data loads , metadata updates,and security provisioning. Excellent communication and documentation skills. Experience working in a managed services or support environment. Experience in participating and leading knowledge transition sessions.
The Senior Project Manager has overall responsibility for a project throughout its life cycle. The role’s focus is on the process of delivering the project successfully within scope, time, and cost agreed. This also includes management of issues, risks, and project change requests to ensure successful and on-time project delivery while contributing to process improvement initiatives as it relates to improving project delivery. This is done by coordinating resources across the enterprise and employing the appropriate people, processes, and tools to achieve the projects successfully. Additionally, the Sr. Project Manager: Facilitates, identifies, evaluates, develops, and implements project management best practices across the entire enterprise. Facilitates project communications to all stakeholders within the company and to clients. Promotes the PMO as a customer-focused organization to provide high-quality, content project delivery and project a confident, professional image to our clients. Successfully manages the transition of the customer from the sales organization, through the implementation process and then through to the transition to production support (go-live). Manages stakeholders’ expectations. Communicates to the appropriate management authority when a project or deliverable is at risk. Mentors junior members of the PMO team in best practices and technologies. The project manager is not a technical resource and should not be charged with providing any technical specifications or details. Qualifications: 8+ years of technology project management experience in applications, software, hardware, and engineered systems solutions within a client-facing organization. The ability to manage all aspects of assigned projects to meet objectives for integration, scope, time, budget, resources, quality, communications, risks, procurement, and stakeholders. The ability to manage multiple projects simultaneously. The ability to effectively communicate to all levels of management. The ability to rapidly adapt to an ever-changing, fast-paced environment. A great attitude and enjoy project management! Familiarity with one or more Oracle solutions [EBS, ASCP, OCI, OIM, OAM, SOA, OBIEE, Hyperion, EDQ, WebCenter, Exadata, Oracle RDBMS] (optional). Experience with Microsoft Project Server (optional). Detail oriented. Preferred Qualifications: Bachelor’s degree Project Management Professional (PMP) Certification Project management experience with Cloud solutions (OCI, AWS, Azure) Show more Show less
Key Responsibilities: Campaign Management & Execution .Plan, execute, and manage digital campaigns across Google Ads, Meta (Facebook/Instagram), LinkedIn, and other platforms. Optimize ads for performance, ROAS, CTR, and cost-efficiency. Collaborate with creative teams for content and visual alignment SEO & Content Optimization optimisation• Conduct keyword research, competitive analysis, and on-page SEO updates. • Assist in content creation and optimization for blogs, landing pages, and website pages. • Monitor website health using tools like Google Search Console and SEMrush. Social Media Strategy & Engagement Manage posting schedules, community engagement, and campaign calendars. Analyze social media metrics and iterate content based on insights. Stay ahead of trends, formats, and viral content styles.
3-8+ years of Experience in Oracle EBS application technical development . Must have strong technical experience in SQL, PL/SQL, Interface ,Conversion, Oracle Forms, Oracle Reports XML Reports, Forms Personalization (RICEFW components). Experience in RICE Components in SCM Modules. Provide daily support to functional team and client to ensure issues are resolved in a timely manner! Suggest fixing complex issues by doing a thorough analysis of root cause and impact of the defect
Position Summary: The Managed Services Consultant (Oracle Applications) is responsible for working within a technical team of professionals providing IT services to remotely-located clients. Responsibilities Monitoring and assessing client system behaviour and status, identifying, planning and implementing improvements Ensure the availability and performance of databases supported by the team Ensure services are secure with minimal downtime Provide proactive monitoring of database system Provide customer health checks as required Take on New Technologies as the Company requires Be a Techical Escalation point for more Junior members of the team. Drive Automation and application of Standards to reduce the volume of incidents Act as the technical point of contact for Data Intensity s customers on all project-based work. Evaluate technical strategies for projects, collect hardware and software requirements, and recommend solutions to complex database problems. Effective planning, accurate estimation, quick resolution & root cause analysis, knowledge base update Requirements Experience: Essential: 7-10 years plus experience in Enterprise level Oracle Database and EBS Administration Proven track record providing production support including monitoring and tuning Excellent interpersonal skills Working experience in supporting EBS across versions 11i to R12.2 Working experience in cloning methodologies Working experience in patching and maintaining the EBS technology stack components iAS, Weblogic, Forms and Reports Experience of Oracle RAC, Oracle CRS Experience of Oracle Dataguard Experience of Oracle Performance Tuning Experience in installing, upgrading and patching of all Oracle RDBMS Versions to 12 Desirable Experience of supporting Oracle Fusion Middleware products such as SOA, OID, OAM Experiece of installing and supporting OCI/AWS Cloud Solutions ITIL Foundation Certification Proficiency with Unix/Linux and Windows operating systems to a level below a dedicated Systems Administrator
Excellent customer facing skills, communications, writing and a team player. Proven ability to work creatively and analytically in a problem-solving environment. Responsible over technical solution design, development, deployment/cutover, and implementation - covering all technical aspects of the programs implementation lifecycle. Provides hands-on technical solutions to business challenges & translates them into process/technical solutions. Design, enhance, and support ETL pipelines. Data reconciliation and data troubleshooting. Responsible over the design, development and delivery of OBIEE application including OBI Metadata Models, OBI Repository, and reports sharing/publishing. Interprets requirements, performs highly complex analyses and presents options and recommendations to obtain desired results. Develops advanced technological ideas and guides development into a final product. Assists and works under minimal supervision in layouts, product support, devices, methods or procedures Provides daily supervision and direction to the technical staff. Responsible for managing client relationships within context of the individual role. Ability to meet deadlines and manage multiple, dynamic priorities. Effective communication skills and demonstrated experience working in a team-oriented environment
Develop modern scalable business intelligence and data warehouse solutions aligned with clients needs. Develop robust data loads using ODI , Oracle Integration Cloud (OIC) and other ETL tools Working on supporting client environments on ODI and all Oracle BI solutions( OAC, OAS, BIP, FDI, BI Apps) Support, troubleshooting and performance tuning for existing BI environments Semantic Data Modeling and Report Design Working with Project Managers in various project implementations. Working with Oracle Support on identified issues Working closely with BI Data Architect on solution design and development
Job Description: Data Intensity is a pioneer and leader in the management of enterprise applications and underlying database technologies for Oracle and Microsoft environments. Offering both remote application management and managed cloud services, Data Intensity provides its customers a comprehensive, flexible, and cost-effective outsourcing solution that simplifies IT management and allows them to focus on their core businesses. The purpose-built solutions combine best-of-breed technology, world-class services, and deep-rooted expertise gained from hundreds of successful engagements across industries including life sciences, manufacturing, high tech, financial services, and retail. The company was founded in 2001. It is headquartered in Bedford, MA with additional offices in Kentucky, Georgia, London, Poland, Russia, India, and Australia and data centers in Utah and Boston. Position Summary: The Senior Managed Services Consultant (Oracle Applications) is responsible for working within a technical team of professionals providing IT services to remotely-located clients. Responsibilities Monitoring and assessing client system behaviour and status, identifying, planning and implementing improvements Ensure the availability and performance of databases supported by the team Ensure services are secure with minimal downtime Provide proactive monitoring of database system Provide customer health checks as required Take on New Technologies as the Company requires Be a Techical Escalation point for more Junior members of the team. Drive Automation and application of Standards to reduce the volume of incidents Act as the technical point of contact for Data Intensity s customers on all project-based work. Evaluate technical strategies for projects, collect hardware and software requirements, and recommend solutions to complex database problems. Effective planning, accurate estimation, quick resolution & root cause analysis, knowledge base update Ability to lead and contribute to technology requirement on multiple projects/accounts Requirements Experience: Essential: 4+ years plus experience in Enterprise level Oracle Database and EBS Administration Proven track record providing production support including monitoring and tuning Excellent interpersonal skills Working experience in supporting EBS across versions 11i to R12.2 Working experience in cloning methodologies Working experience in patching and maintaining the EBS technology stack components iAS, Weblogic, Forms and Reports Experience of Oracle RAC, Oracle CRS Experience of Oracle Dataguard Experience of Oracle Performance Tuning Experience in installing, upgrading and patching of all Oracle RDBMS Versions to 12
Data Intensity LLC is looking for Senior Principal Technical Consultant to join our dynamic team and embark on a rewarding career journey. We are seeking a versatile technical consultant to assess and maintain our information technology systems. To ensure success as a technical consultant, you should exhibit extensive experience in providing Information Technology support in a demanding environment. Outstanding technical consultants ensure that company IT systems run efficiently. Documenting processes and monitoring system performance metrics. Implementing the latest technological advancements and solutions. Performing diagnostic tests and troubleshooting.
Position Summary: As a Senior Consultant, candidate should have primary expertise on implementing and supporting EBS Finance Modules (AP, AR,GL,CM,FA). You should also have exposure to Project modules knowledge. Work directly with clients to provide needs assessment, set-up, implementation, training, and consultation services. The role requires the expertise and skills to be part of Managed Services team and perform requirement gathering, client interactions, solution design, authoring technical documentation and performing production deployment. Responsibilities: Should be part of the discovery, design, and delivery phases of medium to large implementation projects. Interact with the client representatives and facilitate technical discussions to review the AS-IS business processes and propose TO-BE solutions from a finance functional standpoint. Should be able to conduct CRPs to demonstrate the product functionality with respect to functional requirements. Work closely with customers and internal team on day-to-day issue resolution. Work with clients to gather business requirements and translate those needs into software solutions. Assist in design, demonstrate, development, testing and implementation of Oracle Finance and Projects modules according to the business requirements. Write business requirement documents and other functional related documentations; Identify functional gaps and provide corrective actions. Define specifications and data models for product development and testing. Translation of business requirements into technical design and specification. Assess available solutions and recommend solutions to the consulting team, Support and Develop Enterprise Solutions Develop and maintain strong relationships with clients, lead client throughout implementation and support phases. Provide ERP functional consulting & Training for client teams and develop user guides and training materials. Support, Direct, and Configure Oracle Fusion software solutions to meet client requirements. Collaborate with other members of the Oracle ERP team on cross-functional solutions. Use development specifications to Prepare test plans and scripts and perform unit, integration, and regression testing. Keep the project manager and project team informed on individual deliverables. Manage your track/workstream independently, interact with clients, conduct requirements and training sessions, etc. Fully configure the Oracle modules in finance track/workstream Requirements: 7+ years of relevant Oracle EBS (R12.1.X/R12.2.X/Oracle Cloud) Functional experience in Oracle Finance. Knowledge of EBS Projects Modules is added advantage. Experience in solution design and implementation of Oracle Finance and preferably Oracle projects, Solid understanding of Enterprise Structure, COA, Structure, and Hierarchies, Flex fields, extensions set up in Financials. Experience in various data upload/migration Experience in supporting Period closure activities, Knowledge on tax (Withholding and Transaction tax) setups is a plus High-level Knowledge of end-to-end integrations of Oracle Projects and Financials modules High-level Knowledge of other modules (SCM) functionality is a plus. Oracle Professional certification is desirable but not mandatory.
Position Summary: As a Senior Technical Consultant, candidate will be part of a shared support team that is responsible for resolution of incidents, requests, working on enhancement and development projects in SCM and Finance modules in support projects The role requires interaction with customer, requirement gathering, technical design, development, unit testing , deployment document and support. . The position also has the responsibility for researching, providing root cause analysis of incidents. Responsibilities: Independently work on Incident resolutions, enhancements and development projects in SCM and Finance. Interact with the client representatives for requirement gathering, understand the problem, and propose technical solution. Should be hands-on in coding, developing, scripting and documenting software specifications throughout the project life cycle. Should be able to quickly understand/adapt the customer s custom process and document if required. Demonstrated ability to work in a team environment including ability to work collaboratively with business users. Resolve complex or previously unknown issues, requiring expert technical knowledge and business acumen. Create and maintain the technical knowledge base and standard operating procedures. Ability to communicate verbally and written with customers efficiently. Adhere to Response and Resolution SLAs strictly. Should be able to support Data Intensity customers production instances, support in debugging the issues and identifying the solution, pro-actively suggesting customers best practices Provide root cause analysis, fix resolution, implementation support, and continuous process improvement Requirements: 9+ years of technical experience in Oracle E-Business Suite 11i/R12.1.X/R12.2.X SCM (OM, INV, PO), Financials (AP, AR, GL) and Manufacturing (WIP, BOM) Modules. Should have worked on Support Projects Must have hands-on development experience in most of Oracle development tool set - including SQL, PL/SQL, Oracle Reports, XML Publisher Reports, OAF, Workflow, Forms Personalization, Oracle Forms, Interfaces and Conversions. Knowledge of Shell Scripting & Python Scripting is desirable. Should have developed and customized RICE components like Reports, Interfaces, Conversions and Extensions as per client requirements. Should have technical experience in writing complex SQL queries and PL-SQL procedures /packages/functions with respect above modules. Should have professional experience in writing MD070, MD120 and relevant AIM Documents. Should have knowledge of ITIL framework working in Development and Support projects. Should have client management skills and ability to lead technical discussions in client meetings. Flexible to work in 24*7 shift
As a Trainee Consultant, candidate will be part of a team that is responsible for the implementation, hyper care support, and operations related to customer environments. The role requires the expertise and skills to be part of implementation projects, requirement gathering, client interactions, solution design, authoring technical documentation and performing cut-over activities through to Go-Live. The position also has the responsibility for researching, providing root cause analysis and support of architectural and performance related improvements for multiple oracle implementations. Responsibilities: Should be part of the discovery, design and delivery phases of medium to large implementation projects. Interact with the client representatives and facilitate technical discussions to review the AS-IS business processes and propose TO-BE solutions from a technical standpoint. Should be able to conduct CRP s to demonstrate the product functionality with respect to technical components Should be hands-on in coding, developing, scripting and documenting software specifications throughout the project life cycle. Should be able to quickly understand/adapt the customer s custom process and document if required. Demonstrated ability to work in a team environment including ability to work collaboratively with business users. Resolve complex or previously unknown issues, requiring expert technical knowledge and business acumen. Create and maintain the technical knowledge base and standard operating procedures. Ability to communicate verbally and written with customers efficiently. Adhere to Response and Resolution SLAs strictly. On need basis, if required, should be able to support Data Intensity customers production instances, support in debugging the issues and Identifying the solution, pro-actively suggesting customers best practices Provide root cause analysis, fix resolution, implementation support, and continuous process improvement Requirements: 1+ years of Technical experience in Oracle E-Business Suite 11i/R12.1.X/R12.2.X SCM (OM, INV, PO), Financials (AP, AR, GL) and Manufacturing (WIP, BOM) Modules. Must have hands-on development experience in most of Oracle development tool set - including SQL,PL/SQL, Oracle Reports, XML Publisher Reports, OAF, Workflow, Forms Personalization, Oracle Forms, Interfaces and Conversions. Knowledge of Shell Scripting & Python Scripting is desirable. Should have developed and customized RICE components like Reports, Interfaces, Conversions and Extensions as per client requirements. Should have working experience on Discoverer Reports. Should have technical experience in writing complex SQL queries and PL-SQL procedures /packages/functions with respect above modules. Should have professional experience in writing MD070, MD120 and relevant AIM Documents. Should have knowledge of ITIL framework working in Development and Support projects. Should have client management skills and ability to lead technical discussions in client meetings.
Position Summary: As a Trainee Consultant, candidate will be part of a team that is responsible for the implementation, hyper care support, and operations related to customer environments. The role requires the expertise and skills to be part of implementation projects, requirement gathering, client interactions, solution design, authoring technical documentation and performing cut-over activities through to Go-Live. The position also has the responsibility for researching, providing root cause analysis and support of architectural and performance related improvements for multiple oracle implementations. Responsibilities: Should be part of the discovery, design and delivery phases of medium to large implementation projects. Interact with the client representatives and facilitate technical discussions to review the AS-IS business processes and propose TO-BE solutions from a technical standpoint. Should be able to conduct CRP s to demonstrate the product functionality with respect to technical components Should be hands-on in coding, developing, scripting and documenting software specifications throughout the project life cycle. Should be able to quickly understand/adapt the customer s custom process and document if required. Demonstrated ability to work in a team environment including ability to work collaboratively with business users. Resolve complex or previously unknown issues, requiring expert technical knowledge and business acumen. Create and maintain the technical knowledge base and standard operating procedures. Ability to communicate verbally and written with customers efficiently. Adhere to Response and Resolution SLAs strictly. On need basis, if required, should be able to support Data Intensity customers production instances, support in debugging the issues and Identifying the solution, pro-actively suggesting customers best practices Provide root cause analysis, fix resolution, implementation support, and continuous process improvement Requirements: 1+ years of Technical experience in Oracle E-Business Suite 11i/R12.1.X/R12.2.X SCM (OM, INV, PO), Financials (AP, AR, GL) and Manufacturing (WIP, BOM) Modules. Must have hands-on development experience in most of Oracle development tool set - including SQL,PL/SQL, Oracle Reports, XML Publisher Reports, OAF, Workflow, Forms Personalization, Oracle Forms, Interfaces and Conversions. Knowledge of Shell Scripting & Python Scripting is desirable. Should have developed and customized RICE components like Reports, Interfaces, Conversions and Extensions as per client requirements. Should have working experience on Discoverer Reports. Should have technical experience in writing complex SQL queries and PL-SQL procedures /packages/functions with respect above modules. Should have professional experience in writing MD070, MD120 and relevant AIM Documents. Should have knowledge of ITIL framework working in Development and Support projects. Should have client management skills and ability to lead technical discussions in client meetings.
Data Intensity LLC is looking for Senior Functional Consultant to join our dynamic team and embark on a rewarding career journey Undertake short-term or long-term projects to address a variety of issues and needs Meet with management or appropriate staff to understand their requirements Use interviews, surveys etc. to collect necessary data Conduct situational and data analysis to identify and understand a problem or issue Present and explain findings to appropriate executives Provide advice or suggestions for improvement according to objectives Formulate plans to implement recommendations and overcome objections Arrange for or provide training to people affected by change Evaluate the situation periodically and make adjustments when needed Replenish knowledge of industry, products and field
The Data Intensity ITSM function is primarily responsible for the definition, adoption, enforcement and maturation of all operational policies, processes, procedures and tooling which govern the variety of IT services that are offered to customers. Together with: The ITSM Major Incident Manager role fits within the Data Intensity ITSM function, with primary responsibility for providing 24x7 support and governance of Major Incident Management, as well as ancillary responsibilities for providing governance of all ITIL and ITSM processes and standards across a global operational support environment. As leaders within this function, the objective of this role is to ensure stringent SLA levels are maintained across a diversified technical landscape and geographical customer base, with emphasis on continual service improvement and customer satisfaction. This position demands the ability to: Coordinate a wide variety of tasks across multiple technical and procedural disciplines. Close engagement with technical staff, senior management and customers. Enforce compliance against all agreed ITSM policies, processes and SOP s across the wider Data Intensity operational landscape. In combination with: Overall leadership, coordination and delegation of duties for all Major Incidents. Including but not limited to Initiating all P1 and P0 events as defined by the Major Incident Management process. Tracking all activity related to major incidents as defined by the Major Incident Management process. Internal and Customer communications throughout the life cycle of the Major Incident as defined by specific SLA s. Functional and hierarchical escalations and delegation as defined by the MIM process. Governance and adherence of incidents as defined by the Data Intensity Incident Management policies and processes. Governance and adherence of problems as defined by the Data Intensity Problem Management policies and processes. Governance and adherence of requests as defined by the Data Intensity Request Management policies and processes. Governance and adherence of changes as defined by the Data Intensity Change Management policies and processes. Provide Change and Emergency change oversight and approval. Maintenance of the Data Intensity CMDB as defined by the Data Intensity Configuration Management policies and processes. Maintenance of the Data Intensity KMDB as defined by the Data Intensity Knowledge Management policies and processes. Governance of SLA adherence across technology operations. Provide and develop reporting, as requested, and defined by the ITSM management team. Act as the main conduit of escalation and communication of customer issues, operational process deficiencies and resourcing constraints. Feed into RFO and RCA diagnosis where applicable and as defined by the MIM process. Provide insight and recommendations on process development and maturation with the aim of continual service improvement. The ability to work autonomously and make decisions based on agreed policy, process, and SOP s. Flexible and adaptable to changing priorities and requirements. You are the best candidate if you have: 2-year degree from University/College or equivalent experience. Bachelor s Degree preferred but not required. ITIL foundation as minimum The role of the ITSM Shift Manager requires strong leadership experience and an aptitude for leading discussions and escalations at both Internal and Customer levels, and it is expected that the ITSM Shift Manager has excellent verbal and written English communication skills. It is expected that the ITSM Shift Manager has excellent verbal and written English communication skills. ITSM Shift Managers must demonstrate excellent leadership and teamwork capabilities, as well as effective organizational skills and the initiative to prioritize workloads. 5-7 years experience in a similar role.
Position Summary: As a Trainee Consultant, candidate will be part of a team that is responsible for the implementation, hyper care support, and operations related to customer environments. The role requires the expertise and skills to be part of implementation projects, requirement gathering, client interactions, solution design, authoring technical documentation and performing cut-over activities through to Go-Live. The position also has the responsibility for researching, providing root cause analysis and support of architectural and performance related improvements for multiple oracle implementations. Responsibilities: Should be part of the discovery, design and delivery phases of medium to large implementation projects. Interact with the client representatives and facilitate technical discussions to review the AS-IS business processes and propose TO-BE solutions from a technical standpoint. Should be able to conduct CRP s to demonstrate the product functionality with respect to technical components Should be hands-on in coding, developing, scripting and documenting software specifications throughout the project life cycle. Should be able to quickly understand/adapt the customer s custom process and document if required. Demonstrated ability to work in a team environment including ability to work collaboratively with business users. Resolve complex or previously unknown issues, requiring expert technical knowledge and business acumen. Create and maintain the technical knowledge base and standard operating procedures. Ability to communicate verbally and written with customers efficiently. Adhere to Response and Resolution SLAs strictly. On need basis, if required, should be able to support Data Intensity customers production instances, support in debugging the issues and Identifying the solution, pro-actively suggesting customers best practices Provide root cause analysis, fix resolution, implementation support, and continuous process improvement Requirements: 1+ years of Technical experience in Oracle E-Business Suite 11i/R12.1.X/R12.2.X SCM (OM, INV, PO), Financials (AP, AR, GL) and Manufacturing (WIP, BOM) Modules. Must have hands-on development experience in most of Oracle development tool set - including SQL,PL/SQL, Oracle Reports, XML Publisher Reports, OAF, Workflow, Forms Personalization, Oracle Forms, Interfaces and Conversions. Knowledge of Shell Scripting & Python Scripting is desirable. Should have developed and customized RICE components like Reports, Interfaces, Conversions and Extensions as per client requirements. Should have working experience on Discoverer Reports. Should have technical experience in writing complex SQL queries and PL-SQL procedures /packages/functions with respect above modules. Should have professional experience in writing MD070, MD120 and relevant AIM Documents. Should have knowledge of ITIL framework working in Development and Support projects. Should have client management skills and ability to lead technical discussions in client meetings.
Establish project teams and provide overall direction for technical projects from initiation through to delivery. Perform project requirements, estimation, and budget management. Formulate project scope and delivery strategies and establish milestones/schedules, Maintain and report project status and monitor progress of all team members. Gather required data from end-users to evaluate objectives, goals, and scope to create technical specifications. Serve as liaison between technical and non-technical departments in order to ensure that all targets and requirements are met. Keep leadership informed of key issues that may impact project completion, budget, or other results. Coordinate and monitor software projects from initiation through delivery. Manage the software development life cycle including research, architecture, development, customization, testing, and release. Serve as liaisons between technical and non-technical departments in order to ensure that all targets and requirements are met. Ensure technical projects are completed on schedule and within budget. May work with software such as enterprise resource planning (ERP), customer relationship management (CRM), database, multi-media, or Internet/Web applications.