Data and Product Analyst

Gentoo is hiring a Data Analyst to own credit risk, growth and product analytics across our lending products. You will turn data into decisions on who we lend to, how we grow, and how we recover.

What you'll do

Growth and product analytics

•      Analyse product and conversion funnels to find drop-offs and opportunities

•      Design and run A/B tests, and turn results into clear recommendations

•      Build customer segments to drive targeted acquisition, engagement and retention strategies

•      Define and track growth KPIs such as LTV, CAC and churn rate

Data quality and reporting

•      Support product integrations, data collection and data sanity checks

•      Monitor changes to product logic and their impact on outcomes

•      Build reports and dashboards for the Product and Engineering teams

•      Work with cross-functional teams to gather data and solve problems with it

Credit risk and collections

•      Validate and monitor credit scorecards

•      Track key risk metrics and produce regular risk reports

•      Analyse collections performance and improve recovery efficiency

What you'll need

•      4–6 years in data analytics, ideally in fintech or lending

•      Hands-on experience developing credit risk strategy for retail loan portfolios (mandatory)

•      Strong SQL and Python

•      Solid statistical analysis and A/B testing skills

•      Advanced Excel

•      Experience with at least one BI tool: Redash, Grafana, Tableau or Power BI

•      Working knowledge of Git-based version control (GitHub or Bitbucket)

You'll thrive here if you

•      Think critically and start from the problem, not the dashboard

•      Are goal-oriented and comfortable owning outcomes end to end

•      Enjoy working with product, engineering, risk and growth teams in a fast-moving startup

•      Can explain findings clearly to non-technical colleagues