We are hiring for BPO Team leader (25K Inhand to 30K Inhand)Salary- 25K to 30K InhandLocation:- Ghansoli MIDC (Navi Mumbai) Job Responsibility:- * Team Leader with Minimum 2 yrs in BPO Domestic/International process.* Monitor and supervise a group of employees to achieve goals that contribute to the growth of the organization. * Motivate and inspire their team by creating an environment that promotes positive communication, encourages bonding of team members, and demonstrates flexibility* Knows performance metrics.Should be aware of SLA, shrinkage, attrition rate, AHT, forecasting. Required Candidate profile• Prior experience of working on the same role for minimum 1 year• Self-motivated• Consultative and solutions focused• Tech savvy, Excellent in MS Excel• Problem solver• Excellent communicator - both written and verbal (English, Hindi)Note: Need Immediate joiner. Interested candidates can share their resumes at ambi.kumari@cyfuture.com or call at 9310751781.

Role & responsibilities Team Management:Lead and manage a team of customer support representatives for inbound processes.Monitor team performance to meet KPIs (e.g., call quality, AHT, FCR, CSAT, etc.).Conduct regular one-on-ones, coaching sessions, and team meetings.Operations Oversight:Ensure smooth daily operations of the inbound process, including queue management and call routing.Handle escalations and complex customer queries to ensure resolution and customer satisfaction.Collaborate with workforce management for efficient staffing and scheduling.Performance Monitoring:Regularly review and analyze team performance metrics, identifying areas of improvement.Prepare and present performance reports to stakeholders.Training and Development:Conduct training sessions to enhance skills and knowledge.Develop and implement improvement plans for underperforming team members.Quality Assurance:Audit call recordings and other interactions for quality adherence.Implement initiatives to improve service quality and reduce errors.Collaboration:Coordinate with other departments (e.g., QA, HR, and IT) to resolve issues affecting team performance.Provide feedback on operational challenges to leadership and propose solutions.Customer Experience:Drive initiatives to improve customer satisfaction and loyalty.Ensure adherence to company policies, processes, and service level agreements (SLAs).Preferred candidate profile Educational Background:Bachelors degree or equivalent (preferred but not always mandatory).Perks and benefits Compensation:Competitive salary with regular increments based on performance.Performance-based incentives and bonuses.Work-Life Balance:Fixed or rotational shifts with weekly offs.Paid time off, sick leaves, and holidays as per company policy.Health & Wellness:Health insurance (medical, dental, vision) for the employee and family.Access to mental health support programs or counseling services.Career Growth:Internal promotions and career advancement opportunities.Access to skill development programs, certifications, and workshops.Recognition and Rewards:Regular recognition programs such as "Employee of the Month."Gift vouchers, awards, and company-sponsored events for high performers.Workplace Benefits:Cafeteria, free snacks, and beverages (if on-site).Cab/transportation facilities (if applicable).Ergonomic workspace and modern technology support.Financial Benefits:Provident Fund (PF) contributions.Employee stock options or profit-sharing (in some organizations).Loans and advance salary options in emergencies.Other Perks:Fun activities, team outings, and cultural events.Flexible work-from-home options (if applicable).Referral bonus for recommending hires.

Role & responsibilities Hands-on of Bulk Hiring, Mass Hiring, Mass hiring.Taking interviews, hiring through references, should be having own connections to hiring candidates. Should have knowledge to handle BPO Projects. Worked on BOP, IT, Non-IT profilesExperience of Joining Formalities, Induction process.Effectively handling the entire documentation procedure and maintain the files.Should have good experience in Employee Engagement activates.Manage new hire onboarding in HRMS, understanding the HR functionalities.Coordinate with cross-functional departments and ensure new hires are on-boarded successfully.Preferred candidate profile Need good communication skill, leading personality.Excellent in hiring Candidate can reach on below contact no.HR Ambi-9310751781

Position- Customer Care Executive Language Required- Tamil/Telugu/Malayalam/Kannada/Gujarati/Assamese/Odiya/Bengali Salary- 18,000/- to 20,000/- InhandQualification- 12th Pass and aboveEligibility- Fresher and experience both can apply Desired Candidate Profile Customer Care Executive/BPO/Calling ProfileNo sales no targetsOnly for Inbound callsRequire regional languagePreference:- Looking for Immediate Joiner Perks and benefits: Both side free Cab Facility. For Further Details, please contact on below mentioned Number Ambi HR - 9310751781 Location: Company Name- Cyfuture Ind Pvt. ltd. Ghansoli Mahape, Navi Mumbai, Maharashtra 400710

Role & responsibilities Business Analyst JD-Post graduate with at 6+ years of experience in relevant field.Understanding business needs and translating them into technical requirements.Writing BRDs (Business Requirement Documents), FRDs (Functional Requirement Documents), and user stories.Experience on tools like UML & flowcharts to visualize and deliver business processes.Experience of relational database (MSSql, SQL etc).Should have understanding of Agile, Waterfall, and other methodologies.Identifying business challenges and proposing effective solutions.Effectively conveying technical details to non-technical stakeholders.Handling multiple projects and deadlines efficiently.Experience with Government clients.

SOCIAL MEDIA MARKETING EXECUTIVE / Sr EXECUTIVELocation: Noida, Sector 81, NSEZ Experience: 3+ years of relevant experience in SOCIAL MEDIAEducation: Post GraduateJob Responsibilities:Develop creative and engaging social media strategies. Prepare a detailed social media plan, including paid and unpaid events, and budgets for all annual promotional and sale events of the organization.Develop and expand community and influencer outreach efforts. Build and connect with social media influencers for existing markets and new expansion markets to create opportunities to increase brand visibility.Manage the day-to-day handling of all social media channels, adapting content to suit different channels. Prepare a monthly social media calendar, which should be communicated to all relevant stakeholders.Handle social media accounts and manage social media posting schedules.Develop and implement efficient social media strategies to discover new ways to market the business.Brainstorm ideas for campaigns and create content.Create engaging multimedia content across multiple platforms. Partner with the Creative team to build exciting social media posts/content to engage with existing customers and reach new customers.Research the latest social media trends.Stay informed about trends, tools, emerging platforms, and algorithm changes to maintain a competitive edge.Be open to experimenting with new approaches, platforms, and content formats to optimize performance.Oversee the creation and curation of engaging, high-quality content for platforms such as Facebook, Instagram, Twitter, LinkedIn, and YouTube.Maintain a strong understanding of algorithms for platforms like Instagram, Facebook, LinkedIn, and YouTube.Develop strategies to maximize content visibility and engagement by leveraging algorithm insights.Continuously test and refine tactics to stay ahead of algorithm updates and changes.Plan and execute organic social media campaigns to drive traffic, engagement, and conversions.Optimize campaigns based on performance metrics, ensuring ROI and audience growth.Monitor, engage, and grow social media communities by responding to comments, messages, and trends promptly.Use tools like Canva and sentiment analysis platforms effectively.Monitor analytics and research market competition.Requirements:Relevant 3+ years experience in managing multiple social media platforms, majorly Facebook, Instagram, Twitter, LinkedIn, and other online channels.Well-versed in new-age social media platforms and short video apps.Strong understanding of marketing strategy and how to utilize these concepts throughout various forms of outreach.Well-versed in using data and metrics to measure impact and determine improvements.Excellent communication, presentation, and negotiation skills.Good understanding of social media KPIs.Skills / Attributes Required:Social media strategy, campaign management, digital marketing.LinkedIn, Blogger, Social Media, Twitter, Facebook, Blogs.What We Offer:A unique opportunity to join a collaborative work environment in a hyper-growth context.The chance to grow your professional and technical skills, with real room for career progression.A modern office in a central location in Noida.Medical Insurance provided by the company.An employee-friendly compensation structure that includes tax-saving components.Employee engagement activities, including festival and birthday celebrations, and team outings.APPLY:If you see yourself in this role and are keen to be part of our organization, we look forward to hearing from you. Please send your resume to shruti.mittal@cyfuture.com or connect on WhatsApp at 8377905386.The timeline and details of the hiring process will be shared by the TA team during the first call.

Salary- 30K to 35K Inhand.Process- DGVCL (Inbound Process) No sales no targetsJob descriptionComplete monitoring of the team and team performance in BPO Process. Managing day-to-day planning, operational challenges, and solving problems of a team of agents, Shrinkage (Formulas, types), attrition (Formulas), AHT, Forecasting.SLA, KPA, KPI, Restring.Maintenance of the data records, meeting revenues & targets. Maintaining a daily MIS report. Required Candidate profileShould be having good communication skill. Strong understanding of AML regulations and ability to implement effective measures for prevention.Should know throughput calculations like attrition, shrinkage.Responsible for staff retention within the team Should be aware of KRAS, KPIS. Should be only from a BPO outbound process. Proficiency in using CRM software (NIS) for data analysis and reporting purposes.Need Immediate Joiner.Interested candidate can call or whatsApp HR Ambi 9310751781Location: Kapodara, SURAT-395006 Candidate who are willing to relocated can be considered.

Position- Customer Care ExecutiveSalary- 17,000/- CTCQualification- 12th Pass and aboveEligibility- Fresher and experience both can apply Language- HindiDesired Candidate Profile Customer Care Executive/BPO/Calling ProfileNo sales no targetsOnly Inbound calls Preference:- Looking for Immediate JoinerFor Further Details, please contact on below mentioned Number Ambi HR - 9310751781Surat LocationCompany Name- Cyfuture Ind Pvt. ltd. DGVCL CORPORATE OFFICE, Urja Sadan, Nana Varachha Road, Kapodara, SURAT- 395006

Candidate should have a good mix of technical and functional skills. Should have excellent interpersonal and communication skills. Should have the ability to lead the technical team in strategy, design and development.Primary goal will be to build effective source code that serves user needs for Web applications and Mobile applications and they have to be open source.Job Requirements: Experience in ERPNext, Odoo, JS, MySQL, MariaDB, Python Frappe-based Web and Mobile App development. Experience with workflows, access controls, page layouts, custom objects, custom record types, reports, and dashboards design and development Experience with Scrum/Agile development methodologies OOP concepts and Full-stack Development MySQL or MariaDB or equivalent Experience with one or more Modules like Human Resources, CRM, Buying, Selling, Asset Management, Stock, Buying, Accounting, and Project. A combined experience of one or more of the following applications: Sage ERP, Odoo, ERPNext, etc.About Company:Cyfuture is one of India's few Cloud Services providers with indigenous MeitY empaneled data centers and facilities at multiple locations. Tier III data center includes dedicated server hosting, Data Center migration, CDN, SSL, BCP, disaster recovery, RAID, and security. We are home to 3000+ zealous experts catering to the diversified requirements of businesses from sectors like e-commerce, retail, information technology, software services, education, banking & finance and government bodies. We are CMMI Level 5 assessed and ISO 20000-1:2011 and ANSI/ TIA942 certified. We have also accomplished PCI DSS, SSAE 16 SOC II, ISO 27001:2013, ISO – 27017:2015, ISO 20000-9:2015, ISO 9001:2015, and many more. For detailed information, please visit the company’s website on: https://cyfuture.com/Interested candidate can share their candidature on Vaibhav.kapahi@cyfuture.com

Note- Must have minimum 2 Years + experience in Manager Operation/BPO Manager role.Company Name- Cyfuture India Private Limited Position- Manager Operation/ BPO Manager OpsQualification- Graduate/Postgraduate Job Location- Ghansoli, Navi MumbaiSalary- up to 6 LakhRoles & Responsibilities: Must have great understanding about BPO Matrix.Skills for planning, assigning and directing work.Meet or exceed KRA's of all team members - New training and ongoing training of team membersResponsible for revenue generation of assigned process and span Responsible for achieving desired client KPI's throughout and align team to deliver the desired results.Responsible for direct client communication in terms of any deliverables asked and demanded by the client - Hold team meetings on a regular basis with the direct reports.Document and communicate system and business process gaps.Ensure process operates efficiently according to client and company measures.Be directly responsible towards fostering the development of your team by motivating .Strong Client Handling Skills.Required Candidate profileMinimum of 2 years of experience as an operation Manager from any Domestic Voice process.Non-BPO experienced profiles will not be considered.Good communication, Analytical, and leadership skills.Note: Need immediate joiner only. Only work from office job.Call/WhatsApp CV to Ambi - 9210751781

Salary- 25K InhandLocation- Manape (Navi Mumbai)Note : Immediate joiner can apply only Job Description Quality analyst of BPO industry who can listen to the agents calls and share feedback. Must be a graduate or higher.Speak, read and write in Hindi, Punjabi and English.Able to communicate confidently and politely, with good speaking skills.Experience of at least 2 years as quality assurance.Experience/ knowledge of Bank's products & processes.Effective problem solving and decisionmaking skillsComplete knowledge of Bank's products & processes.Experience in coaching and developing skills of people.Required Skill Set: Should be known to quality parameters. Should be 7QC tools, Call calibrations, and evaluations. Should have strong oral & written English skills. Excellent problem-solving and issue resolution. Good analytical Skills. Thanks,HR Ambi, 9310751781

Urgent Opening for OPS MANAGER @ NAVI MUMBAISkills Required - Excellent communication skills.Should have At-least 3-4 years of experience as a Manager Operations.Should have experience to handle client, Manpower management, Rostering, process improvement etc.Need Immediate joiner.Interetsed candidates can share their resume at 8700396810 ( whatsapp)Regards,Atul GautamHR TEAM

Role & responsibilities:-Manage end to end recruitment & Selection process.Sourcing the profiles from various sources such as job portals, existing database and Vendors, Ngo's etc.Conducting initial evaluationStakeholders mgt.,Vendor coordination,Onboarding the candidatesPreferred candidate profile : Should have 1.6 - 5 years of experience in Bulk/volume/Frontline Hiring/mass hiring majorliy into Bpo's.Candidate should have excellent Comm skills.Perks and benefits : Salary - 25,000 - 30,000/- P/MComfortable to work in 6 days with WFO, Day Shift Job Location - Company Details and Address - Cyfuture India Pvt Ltd, 3, Near Mahape D Mart, Electronic Zone, MIDC Industrial Area, Mahape, Navi Mumbai, Maharashtra 400710 Contact Details - priya.prabhakar@Cyfuture.com / Priya Prabhakar- 7080613220

Position- Customer Care Executive Language Required- Hindia/EnglishSalary- 10,000/- to 16,000/-Qualification- 12th Pass and aboveEligibility- Fresher and experience both can apply Desired Candidate Profile Customer Care Executive/BPO/Calling ProfileNo sales no targetsOnly for Inbound callsRequire regional languagePreference:- Looking for Immediate Joiner For Further Details, please contact on below mentioned Number Job Location:- Ambi HR - 9310751781

Job description - Roles and Responsibilities :Manage a team of customer support agents to achieve operational excellence, focusing on KPIs such as CSAT, SLA, Attrition etc.Oversee daily operations to minimize shrinkage and optimize productivity while ensuring compliance with domestic Inbound BPO processes.Ensure seamless integration of new systems and processes to maintain high levels of efficiency.Job Requirements :Strong understanding of AML regulations and ability to implement effective measures for prevention.Excellent communication skills for effective collaboration with internal stakeholders at all levels.Proficiency in using CRM software (NIS) for data analysis and reporting purposes.Note - Interested candiates may call or whatsapp us at 9759191966

Role & responsibilities Can lead the team and handle the work pressure.Hands-on of Bulk Hiring, Mass Hiring, Mass hiring.Taking interviews, hiring through references, should be having own connections to hiring candidates. Should have knowledge to handle BPO Projects. Worked on BOP, IT, Non-IT profilesExperience of Joining Formalities, Induction process.Effectively handling the entire documentation procedure and maintain the files.Should have good experience in Employee Engagement activates.Manage new hire onboarding in HRMS, understanding the HR functionalities.Coordinate with cross-functional departments and ensure new hires are on-boarded successfully.Preferred candidate profile Need good communication skill, leading personality.Excellent in hiring Need Immediate JoinerCandidate can reach on below contact no. HR Ambi-9310751781

We are hiring for BPO Team leader (25K Inhand to 30K Inhand)Salary- 25K to 30K InhandLocation:- Ghansoli MIDC (Navi Mumbai) Job Responsibility:- * Team Leader with Minimum 2 yrs in BPO Domestic/International process.* Monitor and supervise a group of employees to achieve goals that contribute to the growth of the organization. * Motivate and inspire their team by creating an environment that promotes positive communication, encourages bonding of team members, and demonstrates flexibility* Knows performance metrics.Should be aware of SLA, shrinkage, attrition rate, AHT, forecasting. Required Candidate profile• Prior experience of working on the same role for minimum 1 year• Self-motivated• Consultative and solutions focused• Tech savvy, Excellent in MS Excel• Problem solver• Excellent communicator - both written and verbal (English, Hindi)Note: Need Immediate joiner. Interested candidates can share their resumes at ambi.kumari@cyfuture.com or call at 9310751781.

Supervise and manage the daily activities of the operations team membersDevelop and implement operational procedures to improve efficiency and effectivenessEnsure appropriate staffing levels are maintained to meet organizational objectivesDevelop and oversee training programs to enhance the skills and knowledge of operations team membersManage and track team KPIs and ensure goals are met or exceededCoordinate with other departments to ensure seamless flow of operationsProvide regular reports on team activities, successes, and challenges to senior managementIdentify process improvement opportunities and lead initiatives to implementshare resume on this number9643558539Thanks & RegardsChanchal rajput

Job Description: Interior Designer Commercial Project CYFUTURE INDIA PVT. LTD. Ready to design the future? Join us! Were on the hunt for a creative, passionate, and detail-oriented Interior Designer Intern to work on a thrilling commercial project thats sure to turn heads! If you love transforming spaces and have a knack for bringing bold ideas to life, this paid opportunity is your stage to shine. What You'll Do: • Collaborate with our design team to conceptualize and execute stunning commercial spaces. • Research and gather inspiration to develop mood boards, color palettes, and layouts. • Assist in selecting materials, furniture, and finishes to bring the vision to life. • Create 3D renderings, sketches, and floor plans that will wow clients. • Attend site visits, oversee installations, and ensure design perfection. • Learn the ins and outs of managing a live projectfrom ideation to execution. What Were Looking For: • A student or recent graduate in Interior Design, Architecture, or a related field. • Proficiency in design tools like AutoCAD, SketchUp, or similar software. • A creative eye, attention to detail, and a passion for innovation. • Strong communication skills and a team-player attitude. • A flair for mixing fun with functionality—your designs should make jaws drop! What’s in It for You? • Paid Opportunity: Yes, your creativity comes with perks! • Hands-On Experience: Work on real-world projects and build your portfolio. • Mentorship: Learn from industry experts who’ll guide and inspire you. • Fun Team: Collaborate with people who love what they do and celebrate creativity. • Career Boost: Shine in a dynamic role that could open doors for future opportunities. Location: Noida Duration: 6 months Company website: www.cyfuture.com Let’s Create Something Extraordinary Together! If you’re ready to dive into the world of commercial interior design, send us your portfolio and resume to shruti.mittal@cyfuture.com or connect on 8377905386. Show us why you’re the perfect fit! Let’s design dreams, one space at a time.

Job description :We Are looking for Quality Analyst to join our dynamic team and embark on a rewarding career journey.A Quality Analyst is responsible for ensuring that the products, services, and processes of an organization meet specified quality standards.Key responsibilities include:Developing and implementing quality control proceduresNeed to do handle auditing, QC Tools, TNI etc.Analyzing data to identify trends and areas for improvementCollaborating with cross-functional teams to resolve quality issuesDocumenting and communicating test results to stakeholdersParticipating in continuous improvement initiativesRequirements for this role include a strong attention to detail, experience with quality control methodologies, and excellent analytical and problem-solving skills.Interested candidates can share their resume at - 9759191966

Roles & Responsibilities: Must have great understanding about BPO Matrix.Manage team performance productivity/Quality/Shrinkage/Attrition.Manage team leaders or AM with 300+ AdvisorsSkills for planning, assigning and directing work.Review Process and come up with recommendation which can help in overall performance / CSATMeet or exceed KRA's of all team members - New training and ongoing training of team members.Responsible for revenue generation of assigned process and spanResponsible for achieving desired client KPI's throughout and align team to deliver the desired results.Responsible for direct client communication in terms of any deliverables asked and demanded by the client - Hold team meetings on a regular basis with the direct reports.Document and communicate system and business process gaps.Floor Support and Handling Escalation. Ensure process operates efficiently according to client and company measures.Be directly responsible towards fostering the development of your team by motivating.Strong Client Handling Skills.Excellent Written and Verbal Communication in English Required Candidate profileMinimum of 3+ years of experience as an operation Manager from any Domestic Voice process.Voice Process/Customer Service Operations Experience is mandatory.Excellent Written and Verbal Communication in English, Hindi, Gujarati and Analytical, leadership skills. Benefits -flexible work environmentPerformance appraisals.Medical FacilityJob Location Hazratganj, Alambagh, LucknowPerks & Benefits 40,000 60,000 / - (Based on last salary and Interview) Contact Details - Interested candidates can share their resume to us at aman.agrawal@Cyfuture.comORCan Call or Whatsapp us at - 9759191966 (Aman HR)

Job description :-Openings for Team Leader/ Assistant Manager - OperationsRoles and responsibilities:Resposible for Managing Attriation, AHT, Shrinakge,manpower planning and Process metrix.Responsible for staff retention within the team.Manage day -to -day activities of the team and ensure compliance to procedures and policy guidelinesEncourage and motivate team to meet organizational goals.Develop team skill sets and manage personal development goals for the teamProactively updates on new procedure.Presents detailed information and responds to questions from Managers, Clients, and Customers.Responsible for maintaining discipline / absenteeism of team on the floor.Responsible for feedback and coaching.Good MS office knowledge.Work closely with the teams to achieve Qualitative targets specified by the Client.Need to ensure daily team performance is in placeExperienced Required - 2 - 5 Years Education - Any Graduate Salary: As Per ExperienceJob Location - Hazratganj/Alambagh - LucknowInterested candidates may call or whatsapp us at - 9759191966

Job Description: Interior Designer Intern Commercial Project CYFUTURE INDIA PVT. LTD. Ready to design the future? Join us! Were on the hunt for a creative, passionate, and detail-oriented Interior Designer Intern to work on a thrilling commercial project thats sure to turn heads! If you love transforming spaces and have a knack for bringing bold ideas to life, this paid opportunity is your stage to shine. What You'll Do: • Collaborate with our design team to conceptualize and execute stunning commercial spaces. • Research and gather inspiration to develop mood boards, color palettes, and layouts. • Assist in selecting materials, furniture, and finishes to bring the vision to life. • Create 3D renderings, sketches, and floor plans that will wow clients. • Attend site visits, oversee installations, and ensure design perfection. • Learn the ins and outs of managing a live project—from ideation to execution. What We’re Looking For: • A student or recent graduate in Interior Design, Architecture, or a related field. • Proficiency in design tools like AutoCAD, SketchUp, or similar software. • A creative eye, attention to detail, and a passion for innovation. • Strong communication skills and a team-player attitude. • A flair for mixing fun with functionality—your designs should make jaws drop! What’s in It for You? • Paid Opportunity: Yes, your creativity comes with perks! • Hands-On Experience: Work on real-world projects and build your portfolio. • Mentorship: Learn from industry experts who’ll guide and inspire you. • Fun Team: Collaborate with people who love what they do and celebrate creativity. • Career Boost: Shine in a dynamic role that could open doors for future opportunities. Location: Noida Duration: 6 months Company website: www.cyfuture.com Let’s Create Something Extraordinary Together! If you’re ready to dive into the world of commercial interior design, send us your portfolio and resume to shruti.mittal@cyfuture.com or connect on 8377905386. Show us why you’re the perfect fit! Let’s design dreams, one space at a time.

Role & responsibilities Supervising and Motivating Teams:AMs lead and motivate teams of customer service representatives or other operational staff, fostering a positive and productive work environment. Performance Management:They conduct performance evaluations, provide regular feedback, and coach team members to improve skills and performance. Addressing Employee Issues:AMs resolve employee issues and grievances in a timely and professional manner. Training & Development:They conduct training sessions to enhance team skills and knowledge, and may assist in recruitment and onboarding. Operational Execution & Monitoring:Ensuring Process Adherence:AMs ensure that company policies, procedures, and standards are followed, and that operations are running efficiently. Monitoring KPIs:They monitor key performance indicators (KPIs) such as call volume, response times, and customer satisfaction, and develop strategies to meet and exceed targets. Process Improvement:AMs identify areas for improvement and implement process improvements to enhance efficiency and customer satisfaction. Data Analysis & Reporting:They analyze call center data and prepare reports on performance metrics, identifying trends and areas for improvement. Resource Allocation:AMs plan and allocate resources effectively to meet operational demands. For more information connect @9643558539share resume whatspp no: 8700267478, 9643558539RegardsChanchal rajput

Role & responsibilities Skill set required for Team lead :-B.Tech/MCA with 8+ years of experience.CTC- 16.02 lpaRequired Skillset-2-3 years of hands on experience in development.Ability to integrate the frontend (React) with the backend (Java Spring Boot) via REST APIs.Familiarity with implementing authentication and authorization in both Java and Angular (using JWT, OAuth2, Spring Security, etc.).Understanding of the full development lifecycle (from front-end to back-end to deployment) and integrating Java and Angular in a cohesive manner.Ability to lead and manage a diverse team of different tech stack developers, guiding them in technical and career growth.Clear and concise communication, both technical and non-technical, to work with team members and govt. clients.Please share your resume on Vaibhav.kapahi@cyfuture.com

Role & responsibilities Immediate Hiring Alert!We are urgently looking to close 2 Quality Analyst(BPO-Outbound Sales) positions in the next 2 days. If youre passionate about Operations and have 1-3 years of experience as a Quality Analyst in a domestic sales program, we want to hear from you!Location: NoidaJoin Date: ImmediateWhatsApp your resume to +91 9643558539 .For more information connect me on @9643558539RegardsChanchal Rajput(HR)

Job Title: IT Recruiter Company: Cyfuture India Pvt. Ltd. Location: Sector 81, NSEZ Office Timings: 9:30 AM 6:30 PM Experience: Must have minimum 1 years exp in IT Infra Hiring Key Accountabilities: • Handle End to End IT Recruitment process from sourcing of candidates to release of the offer letter • Supervise team of recruiters to meet recruitment timeline and mentor them to enhance their performance • Responsible for Stakeholder Management • Proactively source and identify candidates utilizing a broad range of channels and techniques • Writing job descriptions and posting to relevant Job portals • Screening applicants for competency with the job requirements • Arranging telephone, video, or in-person interviews. • Presenting the resumes of the most suitable candidates to the hiring manager • Offering job positions and completing the relevant paperwork. • Keeping track of all applicants as well as keeping applicants informed on the application process • Creating weekly/ monthly reports to accurately reflect talent plan, status and other reports • Maintaining and developing candidate databases and trackers Desired Candidate Profile: • Must have Bachelor's or Master’s degree in Engineering, IT, business, HR or a related field, preferably from premiere institute • Minimum 1 years of experience in IT Recruitment for Technology: Cloud, Network, Windows, VMWare, Desktop Engineers, Java, front end, backend, full stack, Angular, Cloud Technologies, Cloud Architect, Presales, Solution Architect, Drupal and other IT Infra technologies. • Must have exp in technical recruitment for Cloud, Datacenter, Networking, Project Manager, Solution Architect, Presales role • Must have Technical Understanding of Technology, IT products, Cloud, Data Center Solution • Dynamic, Confident, Good Communication skills • Solid understanding of sourcing techniques, usage of job boards /portals • Deadline driven, with good time management to balance competing demands • WILLING TO JOIN IMMEDIATLEY APPLY: If you could see yourself in this role and are keen to be part of our Organization, we look forward to hearing from you. Please send your resume at riya.aggarwal@cyfuture.com or connect at 9643108983. Our recruiting process will be mix of virtual and offline discussion to provide a safe and good experience.

Salary- 25K to 30K Inhand Role & responsibilities Hands-on experience in Bulk Hiring, Mass Hiring, Campus Hiring.Hiring done through NGO/Free hiring portelsScreen Resumes, taking interviews, hiring through references, should be having own connections to hiring candidates. Should have knowledge to handle BPO Projects. Worked on BOP, IT, Non-IT profilesDone joining formalities, induction, employee engagements activities.Willing to travel due to hiring purpose.Should have knowledge to handle BPO Hiring.Preferred candidate profile Need good communication skill, leading personality.Flexible work environment 6 days working (Normal morning shift).Candidate can reach on below contact no. HR Ambi-9310751781 Company Name : cyfuture india pvt ltdRequired Immediate joiner only.

Role & responsibilities Need to coordinate with Campus's NGO's and Unpaid Consultant for providing the Students.Need to hire the bpo agents in bulk under given budget.Have to onbaord the candidates in bulk for alloted project.Use various recruitment channels such as job portals, social media platforms, and professional networking sites to attract potential candidates.Negotiating and agreeing on hiring plans with your clientsRunning push-and-pull recruitment processes.Managing interviews, assessments, and shortlist selectionAble to handle team and guide them for recruitment needs Preferred candidate profile At least 2-3 years experience in a bpo recruitment positions.Expert knowledge of all interview, assessment, and selection techniquesExpert knowledge of HR databases and applicant tracking systemsExcellent written and oral communication skillsProven ability to meet deadlines and work under pressureNeed Immediate JoinerPerks and benefits Flexible work environment 6 days workingNOTE - BPO /Bulk Hiring Experience candidates will get preference.Interested Candidates may call or whatsapp at what'sapp to - HR AMAN - 9759191966

Salary- 25K to 30K Inhand Role & responsibilities Hands-on experience in Bulk Hiring, Mass Hiring, Campus Hiring.Hiring done through NGO/Free hiring portelsScreen Resumes, taking interviews, hiring through references, should be having own connections to hiring candidates. Should have knowledge to handle BPO Projects. Worked on BOP, IT, Non-IT profilesDone joining formalities, induction, employee engagements activities.Willing to travel due to hiring purpose.Should have knowledge to handle BPO Hiring.Preferred candidate profile Need good communication skill, leading personality.Flexible work environment 6 days working (Normal morning shift).Candidate can reach on below contact no. HR Ambi-9310751781 Company Name : cyfuture india pvt ltdRequired Immediate joiner only.

Post: Team Leader Process: Domestic (DGVCL) Education : Graduate Experience: Any BPO experience (Preferred Inbound) Shift Timing : 24*7 Salary : Up to 25k (Depending on last drawn and interview)Location: Surat Job Summary:We're seeking an experienced and motivated Team Lead to lead our BPO operations team. As a Team Lead, you will be responsible for guiding and mentoring a team of customer service representatives to achieve exceptional results in terms of quality, productivity, and customer satisfaction.Key Responsibilities:-Team Management: Lead, motivate, and mentor a team of customer service representatives.Quality Management: Monitor and evaluate team performance, providing constructive feedback and coaching.Productivity Management: Ensure team meets productivity targets, including handling time, calls per hour, and sales targets.Customer Satisfaction: Ensure team provides exceptional customer service, meeting customer satisfaction targets.Shrinkage Management: Minimize shrinkage (absenteeism, tardiness, etc.) through effective scheduling, attendance tracking, and employee engagement strategies.Attrition Management: Implement strategies to reduce employee attrition, including employee recognition, development opportunities, and feedback mechanisms.Process Adherence: Ensure team adheres to processes, procedures, and standards.Escalation Management: Handle customer complaints and escalations, resolving issues promptly and professionally.Reporting and Analytics: Provide regular reports and insights on team performance, identifying areas for improvement. Key skills: >Good at communication skill >Good at computer skill. >Ready to work in night shift >Ready to work in the voice process. Benefits : No sales process On roll job Six days working DY rotational off Excellent working cultureFor more details kindly call Hr Mansi - 7447264684share your resume mansi.lingayat@cyfuture.comRegards,Mansi LingayatSenior HR executiveCyfurutre pvt ltd

Role & responsibilities CyfuturePosition: Customer Care ExecutiveCompany: CyfutureSalary: 12,000 to 20,000 (Fixed), can go up to 21,000 based on interview performanceLocation: Plot No. 197, Block A, NSEZ Phase 2, Noida (Nearest Metro: NSEZ)Location Map-URL-https://maps.app.goo.gl/YcN42JRpUgDF9U7c6?g_st=awProfile:Job Type: Customer support (not sales)Key Responsibilities:Handle inbound customer queries.Resolve customer concerns effectively.Requirements:Must have excellent Hindi communication skills.Immediate joiners are preferred.Interview Details:Days: Monday to SaturdayTime: 10 AM 3 PMJoining: Same-day direct joiningHow to Apply:Write "HR Priya Prabhakar" at the top of your resume in pen for reference.Contact Details:HR: Priya PrabhakarPhone: 7080613220Join the WhatsApp Group for more job opportunities: https://chat.whatsapp.com/BRtykddvm8DH9cDOt2MIVtImportant Note:Write "HR Priya Prabhakar" at the top of your resume in pen for reference.Note- "HR Priya Prabhakar" Preferred candidate profile Contact Details:HR: Priya PrabhakarPhone: 7080613220Join the WhatsApp Group for more job opportunities: https://chat.whatsapp.com/BRtykddvm8DH9cDOt2MIVtImportant Note:Write "HR Priya Prabhakar" at the top of your resume in pen for reference.Note- "HR Priya Prabhakar" Perks and benefits Contact Details:HR: Priya PrabhakarPhone: 7080613220Join the WhatsApp Group for more job opportunities: https://chat.whatsapp.com/BRtykddvm8DH9cDOt2MIVtImportant Note:Write "HR Priya Prabhakar" at the top of your resume in pen for reference.Note- "HR Priya Prabhakar"

Role & responsibilities Handle inbound and outbound calls to customers, addressing their queries, providing information, and offering support.Act as the first point of contact for customer issues and inquiries, maintaining a positive and professional tone.Ensure timely resolution of customer complaints and inquiries, providing appropriate solutions and alternatives.Preferred candidate profile Perks and benefits

Were Hiring! BPO #Recruiter – Bulk Hiring (1-2 Years Experience) | Cyfuture Are you an experienced BPO Recruiter with expertise in bulk hiring? Join our team at Cyfuture and take your career to the next level! Role: BPO Recruiter Experience: 1-2 years in bulk hiring Location: Gandhi Nagar Key Responsibilities: Handling end-to-end recruitment for BPO roles Managing bulk hiring drives & walk-ins Screening, shortlisting, and onboarding candidates Collaborating with hiring managers for staffing needs Interested? Send your resume to priyanka.gupta@cyfuture.com or call 8595739139

HR OPERATION SPECIALISTCompany Name: Cyfuture Industry: IT Services and IT ConsultingCompany Website: www.cyfuture.comLocation: Noida, Sector 81, NSEZ Experience: 2 years minimumKey Responsibilities: Develop and implement initiatives to enhance employee experience.Plan and execute engagement activities, team-building events, and recognition programs.Act as a bridge between employees and management for conflict resolution.Conduct employee feedback sessions and drive a positive workplace culture.Conduct training programs on HR policies and workplace ethics.Manage daily HR operations, including HRMS, documentation, and employee support.Leverage HR technology for process optimization.Requirements:Experience: 2-3 years in Employee Engagement, HR Operations, or Employee Relations.Extroverted, high-energy, and outgoing personality.Strong ability to connect with employees at all levels and build relationships.Excellent event planning, communication, and networking skills.Understanding of employee engagement strategies, workplace culture, and HR best practices.Proficiency in HRMS, employee feedback tools, and communication platforms. What we offer:A unique opportunity to join a collaborative work environment in a hyper-growth context.The chance to grow your professional and technical skills, with real room for career progression.A modern office in a central location in Noida.An employee-friendly compensation structure that includes Tax saving components where the employee can save tax.Employee Engagement, Festival & Birthday celebrations, and team outings.APPLY: If you could see yourself in this role and are keen to be part of our Organization, we look forward to hearing from you. Please send your resume to surabhi.jaiprakash@cyfuture.com or connect at 9311661922.The TA team will share the timeline and details of the hiring process during the first call.

Role & responsibilities Core Responsibilities:Operational Efficiency:Ensuring smooth and efficient daily operations. Monitoring key performance indicators (KPIs) and developing strategies to meet targets. Identifying areas for process improvement and implementing solutions. Team Management and Leadership:Supervising and coordinating operational staff. Motivating and developing team members. Conducting performance evaluations and providing feedback. Addressing and resolving employee issues. Process Improvement and Compliance:Implementing and adhering to company policies and procedures. Ensuring compliance with safety and regulatory standards. Identifying and documenting process gaps. Client Relations:Maintaining and building strong relationships with clients. Addressing and resolving client issues in a timely manner. Reporting and Analysis:Preparing reports on performance metrics. Analyzing data to identify trends and areas for improvement. Other Duties:Assisting with budget planning and cost control. Maintaining records and preparing reports. Participating in recruitment and training of new staff. Managing scheduling, attendance, and performance evaluate Note More information share resume 9643558539 RegardsChanchal rajput

Exciting Career Opportunities at Cyfuture!We are hiring talented and driven Customer Care Executives (CCE) to join our dynamic team in Noida. If you have experience in the BPO sector and are looking for growth opportunities, wed love to hear from you!Open Position• Role: Customer Care Executive - Voice Process• Process Name: IGLJob Details• Salary: Up to 26,000 (in-hand) + PF + other benefits• Experience Required: Minimum 12 months in BPO Voice Process (on Paper)• Education: Graduation is mandatory• Location: Noida NSEZWhat We Are Looking For• Excellent communication skills• Strong interpersonal abilities• Passion for delivering outstanding customer serviceHow to ApplyShare your updated CV with us at 8595739139 (HR Priyanka) or Email- Priyanka.gupta@cyfuture.com Regards, Priyanka GuptaHR Team