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8 Job openings at Customerlab Solutions
About Customerlab Solutions

CustomerLab Solutions is a provider of data-driven solutions to enhance customer engagement and experience, leveraging advanced analytics and technology.

Data Engineer

Not specified

8 - 13 years

INR 40.0 - 80.0 Lacs P.A.

Work from Office

Full Time

Responsibilities: Develop, and maintain scalable data pipelines and ETL processes to ingest, process, and store data from various sources. Implement data transformation and cleaning processes to ensure data quality and consistency. Integrate data from diverse sources including APIs, databases, and third-party services. Ensure seamless data flow between systems and platforms. Troubleshoot and resolve issues related to data processing and data quality. Collaborate with software engineers to integrate data solutions into existing applications and systems. Maintain comprehensive documentation of data pipelines, architectures, and processes. Provide regular status updates and reports on data engineering projects and performance metrics. Implement data security measures and ensure compliance with relevant data protection regulations and policies. Stay current with industry trends, technologies, and best practices in data engineering. Recommend and implement new tools and technologies to improve data engineering processes and capabilities. Qualifications: Proven experience of 2 to 3yrs as a Data Engineer or similar role(Software Developer, Backend developer) with a strong understanding of data engineering principles and practices. Familiarity with cloud platforms such as AWS or Google Cloud. Proficiency in programming languages such as Python, Golang, Nodejs Experience with data modeling, ETL processes, and data warehousing solutions. Hands-on experience with big data technologies such as Apache Spark, Apache Kafka. Knowledge in AI Code Generation Hands on experience in tools like Copilot, Cursor, Claude, etc., Strong knowledge of SQL and experience with relational and NoSQL databases. Strong problem-solving skills and attention to detail. Excellent communication and collaboration skills. Preferred Skills: Experience with microservices Experience with containerization and orchestration tools (e.g., Docker, Kubernetes). Experience with Bigquery, Pubsub, Dataflow, Apache Airflow Experience with CI/CD Framework tools such as Jenkins, Travis CI , Github Actions etc.

Associate Video Editor

Not specified

1 - 4 years

INR 2.0 - 4.0 Lacs P.A.

Work from Office

Full Time

Job Title: Associate Video Editor Location: Teynampet, Chennai, India (Full-time, In-office work) About Us: At MassCamapaigns (a unit of Customerlabs), we believe in working with clients with a long-term vision of making their brands go from Unknown to Well-known by providing top-class Creative and Digital Marketing services. A fun place to work and believe in giving full ownership to people . Job Overview: As a Associate Video Editor, you will be responsible for editing and producing high-quality video content for a range of projects, from commercials and brand videos to social media campaigns and digital content. You will collaborate closely with creative teams to ensure that the final output aligns with the vision and objectives of our clients. If you are a creative problem-solver with a deep understanding of video editing, post-production processes, and AI editing tools, we want you on our team! Key Responsibilities: Video Editing: Edit raw footage into polished, engaging, and visually compelling videos that align with the campaigns creative vision and client requirements. Creative Collaboration: Work closely with the creative teams, to develop concepts and execute video projects from start to finish. Post-Production Excellence: Handle all aspects of post-production, including color grading, audio mixing, sound design, and visual effects (VFX), ensuring the highest quality standards are met. Use of AI Editing Tools: Leverage AI-powered editing tools to streamline processes, enhance video quality, and deliver faster turnarounds. Stay updated with emerging trends and technologies in AI-assisted video editing. Client Communication: Interact with clients to understand their needs, receive feedback, and incorporate revisions to ensure the final product meets their expectations. Content Optimization: Edit videos for various formats and platforms, including Reels, Interviews, social media ads, website content, and branded videos, ensuring they are optimized for each medium. Quality Control: Oversee the final quality of all video content, ensuring consistency, accuracy, and adherence to brand guidelines. Mentorship: Provide guidance and mentorship to junior video editors and assist in the development of their skills and expertise. Required Skills and Qualifications: Proven experience as a Video Editor, with a strong portfolio showcasing high-quality video work (advertisements, branded content, etc.). Expert proficiency in video editing software, including Adobe Premiere Pro, Final Cut Pro, After Effects, and other relevant tools. Experience with color grading, audio mixing, and visual effects. Strong understanding of storytelling, pacing, and visual composition in video content. Familiarity with AI-powered editing tools is a plus. Excellent attention to detail and ability to deliver polished, professional videos on tight deadlines. Strong communication skills and the ability to collaborate effectively with cross-functional teams and clients. A keen eye for the latest trends in video production and post-production techniques. Preferred Skills (Nice-to-Have): Experience with motion graphics and 3D animation. Knowledge of design and graphics tools such as Adobe After Effects, Photoshop, and Illustrator. Ability to manage multiple projects simultaneously in a fast-paced, deadline-driven environment. Experience in working with social media platforms and understanding platform-specific video requirements. What We Offer: Competitive salary and benefits. Collaborative and creative work environment. Opportunities for professional growth and skill development. Challenging work assignments. How to Apply: Please submit your updated resume along with a portfolio or demo reel showcasing your best video editing work. We encourage you to highlight any projects where you have used AI editing tools. Shortlisted candidates will be contacted for an interview. Our Culture We always work together as a single team to fuel the growth of the company though we perform different functions across the departments. Our environment supports each other s professional growth within the organization by sharing knowledge through interactive sessions. All the more important thing is we always have some fun element in whatever work we do unless that involves our clients. LOL. We encourage you to apply even if you feel you don t meet all the requirements mentioned above but you feel that you can make a huge difference that supports the growth of the company. We strongly believe in your traits more than your skills. Because skills can be acquired anytime but traits are something that you re known for. If you feel you can use your traits to get the company to heights, apply right away

Python Developer

Not specified

2 - 5 years

INR 3.0 - 7.0 Lacs P.A.

Work from Office

Full Time

About the company We are no giants or avengers, we re just a small team whose mission and vision is to help small to mid-sized organizations by providing end-to-end business solutions, Improvising marketing strategies and solving marketing hiccups without any obstacles through our highly Engineered Customer Data Platform (CDP). Now We are the established marketing wingman for more than 1601 companies . CustomerLabss environment lets every Individual to work relaxed, flexible, and with utmost freedom to jam ideas and thoughts with no inhibitions and hesitations. About the role As a back-end developer, you ll be the brain behind crafting, developing, testing, going live and maintaining the system. You are passionate about understanding the business context for features built to drive better customer experience and adoption. Responsibilities Familiar with the software development life cycle (SDLC) from analysis to deployment. Comply with coding standards and technical design. Believes in a systematic approach to developing the system through clear documentation (flowcharts, layouts, etc) of functionality, address every use case through creative solutions. Adapts structured coding styles for easy review, testing and maintainability of the code. Integrate the developed functionality and/or component into a fully functional system. Ensure unit and integration level verification plan are in place and adheres to great quality of code at all time. Verify user feedback in making the system more stable and easy. Preparing technical training documents for onboarding new engineers. Must-have Bachelor s degree in computer science or equivalent practical experience. 1.5 years of experience as Software Engineer or Back-end Developer or in a relevant role. Proficiency in Django, Python is must. Knowledge in AI Code Generation Hands on experience in tools like Copilot, Cursor, Claude, etc., Understanding of OOPS concepts, Persistence, Threading Hands-on with SQL or NoSQL database. Competent in developing web apps in popular web frameworks (specifically Django) Knowledgeable in data structures and algorithms. Ability to collaborate and work as part of a team to get the job done Effective communication. Nice-to-have Experience with open-source projects. Experience in designing interactive applications. Prior experience with AWS, Google or Openstack will be a plus. Experience working in a start-up environment. Compensation Perks Opportunity to own a piece of the company in the form of stock options. We offer flexible working hours and a hybrid work model - which you may not find in many of the growing start-ups. Extensive learning opportunities not limited to your area of expertise. Fun-Fridays where you can get together with all of the team members to have some fun with food and games Our Culture We always work together as a single team to fuel the growth of the company though we perform different functions across the departments. Our environment supports each other s professional growth within the organization by sharing the knowledge through interactive sessions we conduct every week. All the more important thing is we always have some fun element in whatever work we do unless that involves our clients. LOL. We encourage you to apply even if you feel you don t meet all the requirements mentioned above but you feel that you can make a huge difference that supports the growth of the company. We strongly believe in your traits than your skills. Because skills can be acquired anytime but traits are something that you re known for. If you feel you can use your traits to get the company to heights, apply right away. #AverageKootam

Social Media Marketer (Influencer Marketing Focus)

Not specified

1 - 4 years

INR 3.0 - 7.0 Lacs P.A.

Work from Office

Full Time

Job Title: Social Media Marketer (Influencer Marketing Focus) Location: Teynampet, Chennai, India (Full-time, In-office work) About Us: At MassCamapaigns (a unit of Customerlabs), we believe in working with clients with a long-term vision of making their brands go from Unknown to Well-known by providing top-class Creative and Digital Marketing services. A fun place to work and believe in giving full ownership to people Job Overview: As a Social Media Marketer, you will be responsible for creating and managing social media campaigns, with a significant focus on influencer marketing. Your role will involve identifying and collaborating with influencers, creating compelling content strategies, and analyzing campaign performance. Your knowledge of social media trends, AI tools for content management, and influencer relationship building will be key to driving engagement and delivering results under tight deadlines. Key Responsibilities: Influencer Marketing Strategy: Develop and execute influencer marketing strategies for clients, including identifying suitable influencers, negotiating collaborations, and ensuring campaigns are aligned with brand goals. Social Media Campaign Management: Plan, execute, and optimize social media campaigns across platforms like Facebook, Instagram, LinkedIn, YouTube, Twitter, and others. Ensure campaigns are executed efficiently and meet key performance metrics such as engagement, reach, and conversions. Influencer Outreach Relationship Management: Build and maintain relationships with influencers and agencies, and leverage existing contacts (if applicable) to source new influencer opportunities. Content Creation Strategy: Develop engaging social media content (posts, videos, stories, etc.) that aligns with both the brands voice and influencer partnerships. Ensure content is optimized for various platforms and audiences. AI Tools Integration: Utilize AI-powered tools to streamline campaign management, improve content creation, optimize scheduling, and generate performance insights. Stay updated on new AI tools to enhance efficiency. Analytics Reporting: Monitor the performance of influencer-driven and organic social media campaigns. Track KPIs, analyze results, and provide clients with detailed performance reports and actionable insights for improvement. Creative Concept Development: Generate innovative content and campaign concepts that resonate with target audiences and can be executed under tight deadlines. Community Engagement: Manage social media interactions, respond to comments and direct messages, and foster positive relationships with followers and influencers. Trend Monitoring: Stay ahead of social media trends, platform updates, and industry shifts to ensure strategies remain relevant and engaging. Collaboration: Work closely with cross-functional teams, including creative, design, and strategy teams, to ensure cohesive and effective social media and influencer marketing strategies. Required Skills and Qualifications: Proven experience as a Social Media Marketer or Influencer Marketing Specialist, with a strong portfolio of successful campaigns. Strong understanding of social media platforms, influencer marketing trends, and campaign metrics. Familiarity with AI tools for social media management and optimization Existing relationships with influencers and talent agencies is a significant plus. Excellent attention to detail, with the ability to execute high-quality work under tight deadlines. Strong written and verbal communication skills with the ability to adapt tone and messaging for different platforms and audiences. Creative thinker with the ability to come up with innovative campaign concepts and social media content ideas. In-depth understanding of digital marketing principles, including content creation, paid ads, and social media strategies . Experience with video content creation and editing is a plus. Preferred Skills (Nice-to-Have): Experience with paid social media ads (Facebook Ads, Instagram Ads, LinkedIn Ads, etc.). Familiarity with design tools (e.g., Canva, Adobe Creative Suite) for creating visuals. Experience using influencer marketing software. Knowledge of analytics tools and platforms for tracking and reporting campaign success. What We Offer: Competitive salary and benefits. Collaborative and creative work environment. Opportunities for professional growth and skill development. Challenging work assignments. How to Apply: Please submit your updated resume, along with samples or case studies of previous influencer marketing and social media campaigns youve worked on. Highlight any existing influencer contacts or AI tools experience that would benefit the agency. Shortlisted candidates will be contacted for an interview. Our Culture We always work together as a single team to fuel the growth of the company though we perform different functions across the departments. Our environment supports each other s professional growth within the organization by sharing knowledge through interactive sessions. All the more important thing is we always have some fun element in whatever work we do unless that involves our clients. LOL. We encourage you to apply even if you feel you don t meet all the requirements mentioned above but you feel that you can make a huge difference that supports the growth of the company. We strongly believe in your traits more than your skills. Because skills can be acquired anytime but traits are something that you re known for. If you feel you can use your traits to get the company to heights, apply right away

Senior Digital Marketer - Search Ads Specialist

Not specified

3 - 5 years

INR 5.0 - 7.0 Lacs P.A.

Work from Office

Full Time

Job Title: Search Ad Specialist Location: Chennai-Teynampet About Us: At MassCampaigns, a unit of Customerlabs, we are dedicated to partnering with our clients to transform their brands from "Unknown" to "Well-known" through top-class Creative and Digital Marketing services. We foster a dynamic and enjoyable work environment, empowering individuals with full ownership and encouraging professional growth. Role Overview: We are seeking a highly skilled and motivated Search Ad Specialist with 3-5 years of experience, particularly in Google Ads, to join our team. The ideal candidate will have a strong understanding of digital marketing strategies, excellent communication skills, and a passion for staying updated with the latest trends in online advertising. Responsibilities: Develop and implement effective search advertising strategies to drive lead generation and increase brand visibility. Manage Google Ads campaigns, including keyword research, ad copy creation, bid management, and performance tracking. Conduct A/B testing and optimization to improve campaign performance and ROAS/Profitability. Analyze campaign data and provide insights and recommendations for optimization. Collaborate with the creative team to develop compelling ad creatives and landing pages. Stay informed about industry trends, best practices, and new technologies in search advertising. Requirements: Bachelors degree in marketing, Advertising, or related field. 3-5 years of experience in search advertising, with a focus on Google Ads Lead Generation campaigns. Proven track record of successfully managing large budget campaigns (at least 20 Lakh INR/month) and driving lead generation. In-depth knowledge of Google Ads platform, including keyword targeting, ad formats, and bidding strategies. Preferred Qualifications (Good to have): Experience with other digital advertising platforms, such as Facebook Ads or Microsoft Advertising. Certification in Google Ads or other relevant digital marketing certifications. E-Commerce campaign management experience. If you are passionate about digital marketing and ready to make a significant impact on our clients success, we would love to hear from you. Apply now and join us on our journey to new heights! Our Culture We always work together as a single team to fuel the growth of the company though we perform different functions across the departments. Our environment supports each other s professional growth within the organization by sharing knowledge through interactive sessions. All the more important thing is we always have some fun element in whatever work we do unless that involves our clients. LOL. We encourage you to apply even if you feel you don t meet all the requirements mentioned above but you feel that you can make a huge difference that supports the growth of the company. We strongly believe in your traits more than your skills. Because skills can be acquired anytime but traits are something that you re known for. If you feel you can use your traits to get the company to heights, apply right away

Senior Video Editor

Not specified

2 - 5 years

INR 3.0 - 7.0 Lacs P.A.

Work from Office

Full Time

Job Title: Senior Video Editor Location: Teynampet, Chennai, India (Full-time, In-office work) About Us: At MassCamapaigns (a unit of Customerlabs), we believe in working with clients with a long-term vision of making their brands go from Unknown to Well-known by providing top-class Creative and Digital Marketing services. A fun place to work and believe in giving full ownership to people . Job Overview: As a Senior Video Editor, you will be responsible for editing and producing high-quality video content for a range of projects, from commercials and brand videos to social media campaigns and digital content. You will collaborate closely with creative teams to ensure that the final output aligns with the vision and objectives of our clients. If you are a creative problem-solver with a deep understanding of video editing, post-production processes, and AI editing tools, we want you on our team! Key Responsibilities: Video Editing: Edit raw footage into polished, engaging, and visually compelling videos that align with the campaigns creative vision and client requirements. Creative Collaboration: Work closely with the creative teams, to develop concepts and execute video projects from start to finish. Post-Production Excellence: Handle all aspects of post-production, including color grading, audio mixing, sound design, and visual effects (VFX), ensuring the highest quality standards are met. Use of AI Editing Tools: Leverage AI-powered editing tools to streamline processes, enhance video quality, and deliver faster turnarounds. Stay updated with emerging trends and technologies in AI-assisted video editing. Client Communication: Interact with clients to understand their needs, receive feedback, and incorporate revisions to ensure the final product meets their expectations. Content Optimization: Edit videos for various formats and platforms, including Reels, Interviews, social media ads, website content, and branded videos, ensuring they are optimized for each medium. Quality Control: Oversee the final quality of all video content, ensuring consistency, accuracy, and adherence to brand guidelines. Mentorship: Provide guidance and mentorship to junior video editors and assist in the development of their skills and expertise. Required Skills and Qualifications: Proven experience as a Video Editor, with a strong portfolio showcasing high-quality video work (advertisements, branded content, etc.). Expert proficiency in video editing software, including Adobe Premiere Pro, Final Cut Pro, After Effects, and other relevant tools. Experience with color grading, audio mixing, and visual effects. Strong understanding of storytelling, pacing, and visual composition in video content. Familiarity with AI-powered editing tools is a plus. Excellent attention to detail and ability to deliver polished, professional videos on tight deadlines. Strong communication skills and the ability to collaborate effectively with cross-functional teams and clients. A keen eye for the latest trends in video production and post-production techniques. Preferred Skills (Nice-to-Have): Experience with motion graphics and 3D animation. Knowledge of design and graphics tools such as Adobe After Effects, Photoshop, and Illustrator. Ability to manage multiple projects simultaneously in a fast-paced, deadline-driven environment. Experience in working with social media platforms and understanding platform-specific video requirements. What We Offer: Competitive salary and benefits. Collaborative and creative work environment. Opportunities for professional growth and skill development. Challenging work assignments.

Technical Onboarding Specialist

Not specified

1 - 4 years

INR 2.0 - 5.0 Lacs P.A.

Work from Office

Full Time

About the company We are no giants or avengers, we re just a small team whose mission and vision is to help SMB marketers to navigate their marketing strategies with zero obstacles. We began by solving our marketing hiccups and now using our CustomerLabs Customer Data Platform, we ended up solving all SMB marketers problems. Now, we are the official (marketing) wingmen for more than 1600 companies and we ve learned and grown together in this journey. And we made sure, this environment lets the teamwork be relaxed, flexible, and with utmost freedom to jam ideas and thoughts with no inhibitions and hesitations. About the role: We are looking for someone whos great at onboarding new customers, a) Youll be responsible to explain first-party data solutions. b) Making sure the product is delivering value to the customer in the stipulated time. c) Responsible for queries arise and reducing the learning curve for the customers. d) Youll know about conversion tracking, Google Tag Manager, Facebook Events Manager, Google Analytics 4, etc. e) Create documentations, videos etc.. Career Growth: The ideal pathway for this role is to become Associate Product Manager down the line, youd have interacted with more customers, understand their needs well. Youll be in a great position to deliver an amazing product features thatll help customers. Must have qualification and requirements Good Knowledge in Java Script, HTML. Understanding about how the software support work. Proven experience in the Ecommerce space - Minimum of 1 year of experience would be an added advantage. Excellent communication and interpersonal skills. Ability to create and deliver presentations tailored to the audiences needs. Relationship management skills and openness to feedback. Work with the internal team to help support the community of customers. Provide support to customers on the platform to help ensure their needs are met. Research on how to further improve customer success or satisfaction. Learn more about competitors and analyze how to integrate new processes into the current. Attend and observe client meetings. Provide assistance to the team by helping in drafting presentations or materials and reports handling. Our Culture We always work together as a single team to fuel the growth of the company though we perform different functions across the departments. Our environment supports each other s professional growth within the organization by sharing the knowledge through interactive sessions we conduct every week. All the more important thing is we always have some fun element in whatever work we do unless that involves our clients. LOL. We encourage you to apply even if you feel you don t meet all the requirements mentioned above but you feel that you can make a huge difference that supports the growth of the company. We strongly believe in your traits more than your skills. Because skills can be acquired anytime but traits are something that you re known for. If you feel you can use your traits to get the company to heights, apply right away. #AverageKootam

GoLang or Nodejs Engineer

Not specified

2.0 - 7.0 years

INR 6.0 - 8.0 Lacs P.A.

Work from Office

Full Time

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