Customer Support

As a Customer Support Executive at Infosys BPM, your role will involve providing first-level resolution and empathetic customer care. You will be responsible for handling objections, building rapport, and ensuring smooth resolutions for customers. It will be essential for you to stay informed on product updates and tools, log tickets, track cases, and ensure timely follow-up. Key Responsibilities: - Provide first-level resolution and empathetic customer care - Handle objections, build rapport, and ensure smooth resolutions - Stay informed on product updates and tools - Log tickets, track cases, and ensure timely follow-up Qualifications Required: - Excellent communication skills (written & verbal - English) - Willingness to work in US time zones (Night Shifts) - Any Full-time Graduate (No backlogs) - Commitment to 100% Work from Office (No Hybrid) - Readiness to complete client-specific training - Ability to handle 24x7 rotational shifts Infosys BPM offers you the opportunity to work with global clients across industries. You will be part of a robust technology ecosystem that fosters innovation and growth. Enjoy a collaborative culture, continuous learning, and career advancement opportunities with us. If you are excited about this role and believe it aligns with your experience, we would love to hear from you. Please share your updated resume and the required candidate information to shreya.anand01@infosys.com. Take the next step in your career and join us in transforming talent and empowering careers at Infosys BPM.,