Customer Support

Job Description

Job Title: Customer Support Experience: 0–3 Years Location: Sonipat, Haryana Company: Manohar Filaments About Us: Manohar Filaments is a leading manufacturer and exporter in the packaging and textile sector, committed to delivering innovative and quality solutions to our global clientele. We value teamwork, professionalism, and customer satisfaction. Job Description: We are looking for a dynamic and confident Customer Support to join our team. The ideal candidate should possess excellent communication skills and a customer-first mindset. Freshers with the right attitude are welcome to apply. Key Responsibilities: Handle customer inquiries via phone, email, and chat professionally and efficiently Provide accurate product and order information Resolve customer issues and complaints with a problem-solving approach Coordinate with internal departments (sales, production, logistics) to ensure customer satisfaction Maintain customer records and prepare regular reports Ensure timely follow-ups and feedback collection Requirements: 0–3 years of experience in customer service or support Excellent verbal and written communication skills in English and Hindi Confident, courteous, and positive attitude Ability to multitask and work under pressure Basic knowledge of MS Office (Excel, Word, Outlook) Bachelor’s degree preferred but not mandatory What We Offer: A supportive and collaborative work environment Opportunities for learning and career growth Competitive salary based on experience Exposure to industry best practices in customer relations Job Type: Full-time Location: On-site, Sonipat, Haryana Job Types: Full-time, Permanent Pay: Up to ₹28,000.00 per month Benefits: Paid sick time Schedule: Day shift Supplemental Pay: Yearly bonus Work Location: In person