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Customer Support Executive

0 - 1 years

0 Lacs

Gayatri Nagar, Nagpur, Maharashtra

Posted:1 month ago| Platform: Indeed logo

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Skills Required

support management finance technology saas communication data engagement strategies schedule service

Work Mode

Work from Office

Job Type

Full Time

Job Description

Proven experience (of say 1-4 years) in a customer success, account management, or similar client-facing role within the B2B fintech/finance industry. Strong understanding of financial technology products and services; familiarity with SaaS solutions is a plus. Excellent communication skills with the ability to build rapport and maintain strong relationships with clients. Demonstrated ability to manage multiple clients and prioritize tasks in a fast-paced environment. Analytical mindset with the ability to interpret data and deliver actionable insights to clients. Proactive attitude with a focus on problem-solving and achieving client success. Bachelor’s degree in Business Administration, Finance, Economics, or a related field is preferred. Experience with Inbound/outbound customer success or proactive customer engagement strategies is highly desirable. Understanding of technology would be an added advantage Job Types: Full-time, Permanent Pay: From ₹16,000.00 per month Schedule: Day shift Education: Bachelor's (Preferred) Experience: total work: 1 year (Preferred) Customer service: 1 year (Preferred) Language: English (Preferred) Work Location: In person

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Customer Support Executive

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Salary: Not disclosed

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