0 - 31 years
0 Lacs
Naraina, Delhi-NCR
Posted:4 months ago|
Platform:
Remote
Full Time
· Manage and monitor call center operations to ensure efficiency and high-quality service. · Coordinate schedules, assignments, and workload distribution for call center staff. · Provide training and support to new and existing team members. · Analyze call metrics and prepare reports to identify trends and areas for improvement. · Address customer inquiries and resolve issues promptly. · Collaborate with management to implement strategies for enhancing customer experience.
Life Express Healthcare Private Limited
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